1

Parts Advisor Jobs in Rochester, NY (NOW HIRING)

Be Seen First

Automotive Parts Specialist Join the Jim Barnard Chevrolet Team Jim Barnard Chevrolet is seeking a motivated and customer-focused Automotive Parts Specialist to join our family-owned Chevrolet ...

New

Oversee the parts sales process from start to finish. * Communicate with staff and customers in a friendly and professional manner. * Converse effectively/efficiently regarding customer parts status.

Oversee the parts sales process from start to finish. * Communicate with staff and customers in a friendly and professional manner. * Converse effectively/efficiently regarding customer parts status.

ACE Advisor

Geneseo, NY · On-site

$55K/yr

Vacancy Announcement Position Information Campus Title ACE Advisor Department Enrollment Management Position Summary The ACE Advisor will provide individualized academic and personal support to a ...

Be Seen First

Automotive Parts Specialist Join the Jim Barnard Chevrolet Team Jim Barnard Chevrolet is seeking a motivated and customer-focused Automotive Parts Specialist to join our family-owned Chevrolet ...

New

Oversee the parts sales process from start to finish. * Communicate with staff and customers in a friendly and professional manner. * Converse effectively/efficiently regarding customer parts status.

The Parts Coordinator's primary responsibility and accountability is to provide an exceptional and successful customer experience while proactively managing the process of ordering, receiving ...

Showing results 21-40

Parts Advisor information

See Rochester, NY salary details

$13

$23

$37

How much do parts advisor jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for parts advisor in Rochester, NY is $23.72, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $27.02 per hour, depending on experience, location, and employer.

What is the difference between Parts Advisor vs Service Advisor?

AspectParts AdvisorService Advisor
Primary RoleAssists customers with parts selection and inventory managementCoordinates vehicle repairs, communicates with customers about service needs
Work EnvironmentAuto parts stores, dealerships, repair shopsService departments, dealerships, repair shops
Required CertificationsNone mandatory, knowledge of auto parts beneficialOften requires customer service or automotive certifications

While both roles work within automotive settings, Parts Advisors focus on parts sales and inventory, whereas Service Advisors handle customer service and repair scheduling. Understanding these differences helps job seekers find the right fit in the automotive industry.

Is a parts advisor a stressful job?

A parts advisor's job can be stressful due to managing multiple customer requests, inventory levels, and deadlines. The role requires strong organizational skills and the ability to handle customer interactions calmly, especially during busy periods or when dealing with urgent repairs.

What are the key skills and qualifications needed to thrive as a parts advisor, and why are they important?

To thrive as a Parts Advisor, you need strong knowledge of automotive components, inventory management, and customer service, often supported by a high school diploma or automotive-related certification. Familiarity with dealership management systems (DMS), electronic parts catalogs, and point-of-sale software is typically required. Excellent communication, problem-solving abilities, and attention to detail are standout soft skills in this role. These skills ensure accurate parts identification, efficient inventory control, and high customer satisfaction in a fast-paced automotive environment.

What qualifications do you need to be a parts advisor?

To become a parts advisor, a high school diploma or equivalent is typically required, along with good communication and customer service skills. Some employers prefer candidates with prior experience in automotive parts or retail, and knowledge of parts cataloging systems or inventory management tools can be beneficial.

What is a parts advisor?

Parts Advisors are professionals who work in automotive dealerships or repair shops, assisting customers and technicians in identifying, locating, and ordering the correct replacement parts for vehicles. They play a crucial role in ensuring that the right parts are available for servicing and repairs, helping to minimize downtime and maintain efficient operations. Parts Advisors also provide advice on parts compatibility, pricing, and availability, and often manage inventory to ensure optimal stock levels.

How does a parts advisor typically collaborate with technicians and service advisors in a dealership setting?

Parts Advisors play a key role in supporting both technicians and service advisors by accurately identifying, sourcing, and supplying the correct parts for vehicle repairs and maintenance. They frequently communicate with technicians to ensure parts compatibility and availability, helping to minimize repair delays. Additionally, they work closely with service advisors to keep customers informed about parts status and timelines, ensuring a smooth workflow within the service department. Strong teamwork and clear communication are essential to keep operations running efficiently.

How much do parts advisors earn?

Parts advisors typically earn an average annual salary ranging from $30,000 to $50,000, depending on experience, location, and the employer. Entry-level positions may start lower, while experienced advisors with certifications can earn higher wages and commissions. The role often involves customer service skills and knowledge of automotive parts and tools.
What are popular job titles related to Parts Advisor jobs in Rochester, NY? For Parts Advisor jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Parts Advisor jobs in Rochester, NY look for? The top searched job categories for Parts Advisor jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Parts Advisor jobs? Cities near Rochester, NY with the most Parts Advisor job openings:
Infographic showing various Parts Advisor job openings in Rochester, NY as of August 2026, with employment types broken down into 84% Full Time, 12% Part Time, 2% Contract, and 2% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $49,341 per year, or $23.7 per hour.

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 22 days ago


Job description

Van Bortel Automotive Group includes Van Bortel Subaru, Van Bortel Ford and Van Bortel Chevrolet. Kitty Van Bortel owns one of the top selling Subaru dealerships in the nation, as well as one of the most successful Ford dealerships in a multi-state area. Her automotive group is now one of the fastest growing, privately held companies in the greater Rochester, NY area.

Van Bortel believes that no organization is any better than the people who work for it. Therefore, it is of the utmost importance that we set high standards of integrity with an aggressive, enthusiastic attitude in all that we do. We promise to maintain a well-trained workforce and a safe, modern facility in order to render our customers the best possible support and to provide our employees a secure future.

All inquiries should be directed to the hiring manager, Shane Herrgesell.

Benefits 

  • Medical, Dental & Vision Insurance 
  • 401K Plan + Match
  • Paid time off and vacation
  • Short/Long Term Disability
  • Mentorship Program 
  • Growth opportunities 
  • Paid Training
  • Life Insurance 
  • Legal Services provided 
  • Employee vehicle purchase plans
  • Health and wellness 
  • Discounts on products and services
Responsibilities
  • Oversee the parts sales process from start to finish.
  • Communicate with staff and customers in a friendly and professional manner.
  • Converse effectively/efficiently regarding customer parts status.
  • Read and understand the parts catalog when looking up and speaking to specific parts.
  • Answer phone calls, provide price quotes and other information to customers.
  • Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate.
  • Provide high level service to both internal and external customers.
  • Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock.
  • Notify parts manager of out-of-stock parts or shop materials that need immediate attention.
  • Locate out-of-stock parts from outside source and submit an emergency order, if necessary.
  • Make sure all internal requests for parts are billed on service repair order.
  • Receive payment from retail customers or obtains credit authorization.
Qualifications
  • High School Diploma or equivalent and prior auto parts sales experience (preferred)
  • Eager to improve in a dynamic work environment
  • Strong interpersonal and time management skills
  • Ability to read/interpret safety and maintenance documents
  • Ability to calculate figures/amounts including; discounts, interest, commissions, proportions, %, area, circumference, and volume
  • Valid driver's license and clean driving record
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.