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Automotive Parts Counter Jobs in Rochester, NY (NOW HIRING)

Bob Johnson Auto Group

Parts Counter/Driver

Spencerport, NY · On-site

$16 - $17.50/hr

NAPA Auto Parts West Ridge is busier than ever supporting customers and our many Bob Johnson Automotive dealerships, and we're hiring now for two Parts Delivery Drivers/Counter Persons. In this role ...

Bob Johnson Auto Group

Parts Counter Person

Avon, NY

$35K - $65K/yr

Bob Johnson Ford is looking for an experienced and motivated Parts Counter Person to join our team ... Bob Johnson Auto Group is a growing automotive group with a strong reputation in the Rochester and ...

Bob Johnson Auto Group

Parts Counter

Rochester, NY · On-site

Join Bob Johnson Auto Group, a leading Rochester-area automotive dealership! We are currently hiring for multiple positions within our Parts Department. Opportunities are available for both ...

Bob Johnson Auto Group

Parts Counter

Rochester, NY

$19 - $21/hr

The Parts Department Associate is responsible for assisting customers and service technicians in obtaining the correct automotive parts and accessories. This role ensures accurate inventory ...

Bob Johnson Auto Group

Parts Counter

Rochester, NY

$17 - $24/hr

Bob Johnson Chevrolet is looking for Parts counter people. We provide diverse career opportunities, competitive wages, as well as an extensive benefits package. When joining the Bob Johnson Auto ...

Bob Johnson Auto Group

Parts Counter

Rochester, NY

$17 - $25/hr

Sell parts and accessories to wholesale customers in person, by telephone and by other methods. * Interpret and explain parts warranty and dealership return policy to wholesale customers. * Write ...

Genuine Parts Company

Store Counter Sales

Rochester, NY · On-site

$17.75/hr

As a NAPA Counter Sales associate , you are looked at as the "face of the retail store" and the go ... Have gained your parts experience by working the automotive industry or have gained your experience ...

Van Bortel Chevrolet

Parts Counterperson

Macedon, NY · On-site

Her automotive group is now one of the fastest growing, privately held companies in the greater ... Oversee the parts sales process from start to finish. * Communicate with staff and customers in a ...

Van Bortel Chevrolet

Parts Counterperson

Macedon, NY · On-site

Her automotive group is now one of the fastest growing, privately held companies in the greater ... Oversee the parts sales process from start to finish. * Communicate with staff and customers in a ...

Van Bortel Chevrolet

Parts Counterperson

Macedon, NY

Her automotive group is now one of the fastest growing, privately held companies in the greater ... Oversee the parts sales process from start to finish. * Communicate with staff and customers in a ...

Acura of Rochester

Parts Associate

Rochester, NY · On-site

$55K/yr

Garber Automotive Group is No. 61 of the 150 largest dealer groups, according to Automotive News ... Work with the rest of the parts team to achieve sales goals * Keep the work space safe and clean ...

Garber Honda

Parts Associate

Rochester, NY · On-site

$55K/yr

Garber Automotive Group is No. 61 of the 150 largest dealer groups, according to Automotive News ... Work with the rest of the parts team to achieve sales goals * Keep the work space safe and clean ...

Volvo Cars Rochester

Parts Associate

Rochester, NY · On-site

$55K/yr

Garber Automotive Group is No. 61 of the 150 largest dealer groups, according to Automotive News ... Work with the rest of the parts team to achieve sales goals * Keep the work space safe and clean ...

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All JobsAutomotive Parts Counter JobsAutomotive Parts Counter Jobs in Rochester, NY

Automotive Parts Counter information

See Rochester, NY salary details

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How much do automotive parts counter jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for automotive parts counter in Rochester, NY is $20.44, according to ZipRecruiter salary data. Most workers in this role earn between $16.54 and $22.79 per hour, depending on experience, location, and employer.

What is the difference between Automotive Parts Counter vs Automotive Service Advisor?

AspectAutomotive Parts CounterAutomotive Service Advisor
Primary RoleAssists customers in selecting auto parts and accessoriesCommunicates vehicle issues and recommends services to customers
Work EnvironmentParts department, retail or wholesale auto shopsService department, dealership or repair shop
Required SkillsProduct knowledge, customer service, basic technical understandingTechnical knowledge, communication skills, customer service
CertificationsNone typically required, but ASE certification can be beneficialASE certification often preferred or required

While both roles involve customer interaction in the automotive industry, the Automotive Parts Counter focuses on helping customers find and purchase parts, whereas the Automotive Service Advisor communicates vehicle issues and recommends repairs. Both positions require strong customer service skills, but the Service Advisor often needs more technical knowledge and certifications.

Is an automotive parts counter job stressful?

An automotive parts counter job can be stressful during busy periods when multiple customers need assistance and inventory management is required. The role involves customer service, technical knowledge, and multitasking, which can contribute to workplace pressure, but stress levels vary depending on the work environment and individual skills.

What does an automotive parts counter do?

An Automotive Parts Counter professional assists customers and mechanics in finding and purchasing the correct automotive parts and accessories for vehicles. They manage inventory, place orders, answer technical questions, and ensure parts are accurately cataloged and stocked. Their role combines customer service, product knowledge, and organizational skills to support both retail customers and service departments in automotive businesses.

What are the key skills and qualifications needed to thrive as an automotive parts counter?

To thrive as an Automotive Parts Counter, you need strong automotive knowledge, inventory management skills, and typically a high school diploma or equivalent. Familiarity with parts lookup software, point-of-sale (POS) systems, and inventory tracking tools is essential. Excellent customer service, attention to detail, and effective communication help you assist customers and collaborate with team members. These skills ensure accurate parts identification, efficient service, and customer satisfaction in a fast-paced retail or service environment.

What are some common challenges faced by automotive parts counter staff and how can they be managed?

Automotive Parts Counter staff often face the challenge of quickly identifying and sourcing the correct parts for a wide variety of vehicles, especially under time pressure. Staying up-to-date with inventory, managing special orders, and handling discrepancies between catalog information and actual stock can be difficult. Building strong product knowledge and effective communication with both technicians and customers are essential skills. Many professionals find that developing organizational habits and leveraging inventory management systems help streamline their workflow and reduce errors.
What are popular job titles related to Automotive Parts Counter jobs in Rochester, NY? For Automotive Parts Counter jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Automotive Parts Counter jobs in Rochester, NY look for? The top searched job categories for Automotive Parts Counter jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Automotive Parts Counter jobs? Cities near Rochester, NY with the most Automotive Parts Counter job openings:
Automotive Parts Counter jobs near you
Infographic showing various Automotive Parts Counter job openings in Rochester, NY as of August 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 100% In-person job distribution, with an average salary of $42,522 per year, or $20.4 per hour.

Parts Counter/Driver

Bob Johnson Auto Group

Spencerport, NY • On-site

$16 - $17.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday

Bob Johnson Auto Group rating

6.0

Company rating: 6.0 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

105th of 151 rated car dealerships

Job description

NAPA Auto Parts West Ridge is busier than ever supporting customers and our many Bob Johnson Automotive dealerships, and we’re hiring now for two Parts Delivery Drivers/Counter Persons. In this role, you’ll help at our busy Parts Counter and ensure timely delivery and pickup of parts and equipment to keep operations running smoothly. As part of a well-established, fast-growing company, we need reliable team members with strong work ethics to join our dynamic environment.

Previous Auto Parts Retail experience is preferred, but we will train motivated candidates with an automotive background! Those with previous Service or Parts Department experience in Auto, RV, Powersport, or Marine Dealerships settings are encouraged to apply!

If you’re motivated, self-driven, and enjoy a fast-paced workday, apply now to join one of the top dealership groups in New York State with 17+ locations and plenty of opportunities for career growth!

We offer:

· Full-time or part-time positions available 

· Paid Training

· Medical, Dental & Vision Insurance

· 401(k) Retirement Plan

· Paid Holidays, Vacation & Sick Time

· Employee Discounts on Products & Services & Vehicle Purchase Plans

· 5-Day Work Week

· Employee discounts on products and services

· Opportunity for advancement to management and upper management!

Responsibilities - Parts Delivery Driver / Counter Person:

· Assist customers in purchasing parts and accessories

· Look up the correct parts and pricing for retail customers as well as technicians

· Pick up and deliver parts as necessary

· Issue parts and accessories to mechanics from the parts counter

· Utilize the phone and internet to source the best prices for parts

· Display seasonal parts and accessories in an attractive manner

· Maintain orderly files, reference books, and other paperwork

· Maintain clean, orderly stock room and workspace

Requirements/qualifications

· Basic driving and navigation ability

· Safety knowledge and skills

· Automotive parts experience preferred

· Previous delivery experience preferred

· Able to lift up to 50lbs.

· Maintain cleanliness and organization of parts areas

· Ability to work an assortment of hours per day

· Read and interpret documents such as parts invoices and return invoices

· Must be able to communicate effectively and build strong relationships with customers, peers, and management

· Valid driver's license and a good driving record

· Please upload a resume. Completing the online assessment grants you priority consideration!

· Applicants must pass pre-employment screening

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