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Automotive Parts Counter Jobs in Rochester, NY (NOW HIRING)

Acura of Rochester

Parts Associate

Rochester, NY · On-site

$55K/yr

Garber Automotive Group is No. 61 of the 150 largest dealer groups, according to Automotive News ... Work with the rest of the parts team to achieve sales goals * Keep the work space safe and clean ...

Garber Honda

Parts Associate

Rochester, NY · On-site

$55K/yr

Garber Automotive Group is No. 61 of the 150 largest dealer groups, according to Automotive News ... Work with the rest of the parts team to achieve sales goals * Keep the work space safe and clean ...

Porsche Audi Rochester

Parts Associate

Rochester, NY · On-site

$55K/yr

Garber Automotive Group is No. 61 of the 150 largest dealer groups, according to Automotive News ... Work with the rest of the parts team to achieve sales goals * Keep the work space safe and clean ...

Volvo Cars Rochester

Parts Associate

Rochester, NY · On-site

$55K/yr

Garber Automotive Group is No. 61 of the 150 largest dealer groups, according to Automotive News ... Work with the rest of the parts team to achieve sales goals * Keep the work space safe and clean ...

Garber Randall

Parts Associate

Canandaigua, NY · On-site

$55K/yr

Garber Automotive Group is No. 61 of the 150 largest dealer groups, according to Automotive News ... Work with the rest of the parts team to achieve sales goals * Keep the work space safe and clean ...

Carmax

Auto Parts Associate

Rochester, NY · On-site

$22.37/hr

... parts when they need them. You will manage inventory accuracy, process incoming shipments, and ... to a best-in-class automotive experience. Why CarMax At CarMax, we are the nation's largest ...

CarMax, Inc.

Auto Parts Associate

Rochester, NY · On-site

$22.37/hr

... parts when they need them. You will manage inventory accuracy, process incoming shipments, and ... to a best-in-class automotive experience. Why CarMax At CarMax, we are the nation's largest ...

Carmax

Auto Parts Associate

Rochester, NY · On-site

$22.37/hr

... parts when they need them. You will manage inventory accuracy, process incoming shipments, and ... to a best-in-class automotive experience. Why CarMax At CarMax, we are the nation's largest ...

Genuine Parts Company

Store Professional

Batavia, NY · On-site

$18.75/hr

This role is responsible for providing automotive parts solutions, supporting both retail and ... Counter Sales team, Inventory/Operations staff, and Wholesale customers * Part of: Retail Store ...

Hunter Truck

Parts Delivery Driver

Henrietta, NY · On-site

$20 - $24/hr

... parts counter people, or shipping and receiving clerk before leaving to coordinate any last minute ... CERTIFICATES, LICENSES, REGISTRATIONS Automotive Service Excellence (ASE) Certifications Medium ...

Bob Johnson Auto Group

Driver - Parts

Rochester, NY

$16 - $17/hr

... Automotive dealerships, and we're hiring now for Parts Delivery Drivers. In this role, you'll help at our busy Wholesale Counter and ensure timely delivery and pickup of parts to keep operations ...

Fisher Auto Parts

Counter Sales: Part-Time

Rochester, NY · On-site

$18 - $22/hr

Working knowledge of automotive systems; * Ability to learn to mix paint, perform various shop ... Auto Parts Employee and Driver's Handbooks, which will be provided at the time of hire; WORK ...

Fisher Auto Parts

Counter Sales: Part-Time

Rochester, NY · On-site

$16 - $20.75/hr

... parts catalog, inventory control, time calculation, cash, invoicing and credit systems; * Ability to provide high levels of customer service; Working knowledge of automotive systems; * Ability to ...

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All JobsAutomotive Parts Counter JobsAutomotive Parts Counter Jobs in Rochester, NY

Automotive Parts Counter information

See Rochester, NY salary details

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How much do automotive parts counter jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for automotive parts counter in Rochester, NY is $20.84, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $23.22 per hour, depending on experience, location, and employer.

What does an automotive parts counter do?

An Automotive Parts Counter professional assists customers and mechanics in finding and purchasing the correct automotive parts and accessories for vehicles. They manage inventory, place orders, answer technical questions, and ensure parts are accurately cataloged and stocked. Their role combines customer service, product knowledge, and organizational skills to support both retail customers and service departments in automotive businesses.

What are the key skills and qualifications needed to thrive as an automotive parts counter?

To thrive as an Automotive Parts Counter, you need strong automotive knowledge, inventory management skills, and typically a high school diploma or equivalent. Familiarity with parts lookup software, point-of-sale (POS) systems, and inventory tracking tools is essential. Excellent customer service, attention to detail, and effective communication help you assist customers and collaborate with team members. These skills ensure accurate parts identification, efficient service, and customer satisfaction in a fast-paced retail or service environment.

What are some common challenges faced by automotive parts counter staff and how can they be managed?

Automotive Parts Counter staff often face the challenge of quickly identifying and sourcing the correct parts for a wide variety of vehicles, especially under time pressure. Staying up-to-date with inventory, managing special orders, and handling discrepancies between catalog information and actual stock can be difficult. Building strong product knowledge and effective communication with both technicians and customers are essential skills. Many professionals find that developing organizational habits and leveraging inventory management systems help streamline their workflow and reduce errors.

What is the difference between Automotive Parts Counter vs Automotive Service Advisor?

AspectAutomotive Parts CounterAutomotive Service Advisor
Primary RoleAssists customers in selecting auto parts and accessoriesCommunicates vehicle issues and recommends services to customers
Work EnvironmentParts department, retail or wholesale auto shopsService department, dealership or repair shop
Required SkillsProduct knowledge, customer service, basic technical understandingTechnical knowledge, communication skills, customer service
CertificationsNone typically required, but ASE certification can be beneficialASE certification often preferred or required

While both roles involve customer interaction in the automotive industry, the Automotive Parts Counter focuses on helping customers find and purchase parts, whereas the Automotive Service Advisor communicates vehicle issues and recommends repairs. Both positions require strong customer service skills, but the Service Advisor often needs more technical knowledge and certifications.

Is an automotive parts counter a hard job?

An automotive parts counter position involves customer service, inventory management, and knowledge of vehicle parts, which can be physically demanding and require attention to detail. The job often involves standing for long periods and working in a fast-paced environment, but it generally does not require advanced technical skills or certifications. Success depends on communication skills and familiarity with automotive parts and tools.

What are popular job titles related to Automotive Parts Counter jobs in Rochester, NY?

For Automotive Parts Counter jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Automotive Parts Counter jobs in Rochester, NY look for?

The top searched job categories for Automotive Parts Counter jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Automotive Parts Counter jobs?

Cities near Rochester, NY with the most Automotive Parts Counter job openings:

Automotive Parts Counter jobs near you
Infographic showing various Automotive Parts Counter job openings in Rochester, NY as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $43,352 per year, or $20.8 per hour.

Parts Counterperson

Van Bortel Subaru of Rochester

Rochester, NY • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 17 days ago

Job description

Van Bortel Automotive Group includes Van Bortel Subaru, Van Bortel Ford and Van Bortel Chevrolet. Kitty Van Bortel owns one of the top selling Subaru dealerships in the nation, as well as one of the most successful Ford dealerships in a multi-state area. Her automotive group is now one of the fastest growing, privately held companies in the greater Rochester, NY area.

Van Bortel believes that no organization is any better than the people who work for it. Therefore, it is of the utmost importance that we set high standards of integrity with an aggressive, enthusiastic attitude in all that we do. We promise to maintain a well-trained workforce and a safe, modern facility in order to render our customers the best possible support and to provide our employees a secure future.

All inquiries should be directed to the hiring manager, Shane Herrgesell.

Benefits 

  • Medical, Dental & Vision Insurance 
  • 401K Plan + Match
  • Paid time off and vacation
  • Short/Long Term Disability
  • Mentorship Program 
  • Growth opportunities 
  • Paid Training
  • Life Insurance 
  • Legal Services provided 
  • Employee vehicle purchase plans
  • Health and wellness 
  • Discounts on products and services
Responsibilities
  • Oversee the parts sales process from start to finish.
  • Communicate with staff and customers in a friendly and professional manner.
  • Converse effectively/efficiently regarding customer parts status.
  • Read and understand the parts catalog when looking up and speaking to specific parts.
  • Answer phone calls, provide price quotes and other information to customers.
  • Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate.
  • Provide high level service to both internal and external customers.
  • Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock.
  • Notify parts manager of out-of-stock parts or shop materials that need immediate attention.
  • Locate out-of-stock parts from outside source and submit an emergency order, if necessary.
  • Make sure all internal requests for parts are billed on service repair order.
  • Receive payment from retail customers or obtains credit authorization.
Qualifications
  • High School Diploma or equivalent and prior auto parts sales experience (preferred)
  • Eager to improve in a dynamic work environment
  • Strong interpersonal and time management skills
  • Ability to read/interpret safety and maintenance documents
  • Ability to calculate figures/amounts including; discounts, interest, commissions, proportions, %, area, circumference, and volume
  • Valid driver's license and clean driving record
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.