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Parts Counter Jobs in Rochester, NY (NOW HIRING)

Bob Johnson Auto Group

Parts Counter

Rochester, NY

$17 - $24/hr

Bob Johnson Chevrolet is looking for Parts counter people. We provide diverse career opportunities, competitive wages, as well as an extensive benefits package. When joining the Bob Johnson Auto ...

Bob Johnson Auto Group

Parts Counter

Rochester, NY

$18 - $20/hr

The Parts Department Associate is responsible for assisting customers and service technicians in obtaining the correct automotive parts and accessories. This role ensures accurate inventory ...

Bob Johnson Auto Group

Parts Counter

Rochester, NY

$17 - $25/hr

Sell parts and accessories to wholesale customers in person, by telephone and by other methods. * Interpret and explain parts warranty and dealership return policy to wholesale customers. * Write ...

Bob Johnson Auto Group

Parts Counter Person

Avon, NY

$35K - $65K/yr

Bob Johnson Ford is looking for an experienced and motivated Parts Counter Person to join our team in Avon, NY. This is a great opportunity for someone with dealership parts experience, especially ...

Monroe Tractor

Parts Counter Representative

Batavia, NY

$17.25 - $21.75/hr

The Parts Representative will have a hand in all aspects of the parts department including marketing and selling parts to successfully achieve financial targets. The position requires a friendly ...

Monroe Tractor

Parts Counter Representative

Batavia, NY · On-site

$20 - $22/hr

The Parts Representative will have a hand in all aspects of the parts department including marketing and selling parts to successfully achieve financial targets. The position requires a friendly ...

Firematic Supply Co, Inc

Parts Specialist

Churchville, NY · On-site

$17.50 - $23.50/hr

This is more than a parts counter position - you'll play a key role in ensuring refuse trucks and sanitation equipment stay operational and ready to serve communities every day. If you have strong ...

Firematic Supply Co, Inc

Parts Specialist

NY · On-site

$22 - $28/hr

This is more than a parts counter position - you'll play a key role in ensuring refuse trucks and sanitation equipment stay operational and ready to serve communities every day. If you have strong ...

Firematic

Parts Specialist

Churchville, NY · On-site

This is more than a parts counter position youll play a key role in ensuring refuse trucks and sanitation equipment stay operational and ready to serve communities every day. If you have strong truck ...

Genuine Parts Company

Store Counter Sales

Batavia, NY · On-site

$17.75/hr

We are so much more than a Parts Store and we are looking for even more great talent to join our NAPA family! As a NAPA Counter Sales associate , you are looked at as the "face of the retail store ...

Genuine Parts Company

Store Counter Sales

Rochester, NY · On-site

$17.75/hr

We are so much more than a Parts Store and we are looking for even more great talent to join our NAPA family! As a NAPA Counter Sales associate , you are looked at as the "face of the retail store ...

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All JobsParts Counter JobsParts Counter Jobs in Rochester, NY

Parts Counter information

See Rochester, NY salary details

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How much do parts counter jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for parts counter in Rochester, NY is $20.44, according to ZipRecruiter salary data. Most workers in this role earn between $16.54 and $22.79 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Parts Counter, and why are they important?

To thrive as a Parts Counter, you need strong knowledge of automotive or machinery parts, inventory management, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with parts catalog software, point-of-sale (POS) systems, and inventory tracking tools is typically required. Excellent customer service, attention to detail, and effective communication help you stand out in this role. These skills are essential for ensuring accurate part identification, efficient transactions, and a positive customer experience.

What job makes $10,000 a month without a degree?

A Parts Counter role typically does not pay $10,000 a month without specialized experience or management responsibilities. High earnings in such roles are uncommon; most parts counter positions pay hourly wages or salaries below that threshold. Achieving $10,000 monthly usually requires advanced skills, certifications, or moving into supervisory or sales management positions in related fields.

What is a Parts Counter?

A Parts Counter is a professional who works at auto dealerships, repair shops, or parts stores, specializing in assisting customers and mechanics in finding and purchasing the correct parts for vehicles or machinery. They manage inventory, process orders, answer questions about parts compatibility, and ensure timely delivery. Strong customer service, organizational skills, and product knowledge are essential for this role. Parts Counters often use specialized software to track inventory and may also handle returns and warranty claims.

What are some common challenges faced by Parts Counter professionals, and how can they be managed effectively?

Parts Counter professionals often encounter challenges such as managing high volumes of customer requests, accurately identifying and locating specific parts, and handling inventory discrepancies. Staying organized, utilizing inventory management systems, and maintaining clear communication with both customers and suppliers are key strategies for overcoming these obstacles. Additionally, developing strong product knowledge and building rapport with repeat customers can streamline service and reduce errors.

What is the difference between Parts Counter vs Service Advisor?

AspectParts CounterService Advisor
Primary RoleAssists customers in selecting and purchasing vehicle partsCommunicates with customers about vehicle repairs and service needs
Work EnvironmentAuto parts stores, dealerships, repair shopsDealerships, repair shops, service departments
Required CredentialsHigh school diploma, knowledge of auto partsHigh school diploma, automotive knowledge beneficial
Customer InteractionLimited, mainly sales-focusedExtensive, explaining repairs and estimates

While both roles involve working in automotive settings, the Parts Counter primarily focuses on sales and inventory of vehicle parts, whereas the Service Advisor manages customer communication regarding vehicle repairs and service plans. Understanding these differences helps in choosing the right career path or job search focus.

What jobs in the US pay 300,000 a year?

For a Parts Counter role, earning $300,000 annually is uncommon, as typical salaries range from $30,000 to $60,000 depending on experience and location. High-paying roles in the automotive parts industry usually involve management, sales, or specialized technical positions with additional certifications or responsibilities. Executive or senior management positions in related fields may reach or exceed this salary level, but entry- or mid-level parts counter jobs generally do not.

Is a parts counter job stressful?

A parts counter job can be moderately stressful due to fast-paced environments, customer interactions, and inventory management. Success often depends on organizational skills, product knowledge, and the ability to handle multiple tasks efficiently.

What is the highest paying job at a car dealership?

At a car dealership, the highest paying roles are typically general managers or dealership owners, followed by executive positions such as sales managers or finance directors. These roles require extensive experience, leadership skills, and often involve overseeing multiple departments and operations.
What are popular job titles related to Parts Counter jobs in Rochester, NY? For Parts Counter jobs in Rochester, NY, the most frequently searched job titles are:
What cities near Rochester, NY are hiring for Parts Counter jobs? Cities near Rochester, NY with the most Parts Counter job openings:
Parts Counter jobs near you
Infographic showing various Parts Counter job openings in Rochester, NY as of June 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $42,522 per year, or $20.4 per hour.

Parts Counter/Driver

Bob Johnson Auto Group

Spencerport, NY

$16 - $17.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

Bob Johnson Auto Group rating

6.0

Company rating: 6.0 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

102nd of 142 rated car dealerships

Job description

NAPA Auto Parts West Ridge is busier than ever supporting customers and our many Bob Johnson Automotive dealerships, and we’re hiring now for two Parts Delivery Drivers/Counter Persons. In this role, you’ll help at our busy Parts Counter and ensure timely delivery and pickup of parts and equipment to keep operations running smoothly. As part of a well-established, fast-growing company, we need reliable team members with strong work ethics to join our dynamic environment.

Previous Auto Parts Retail experience is preferred, but we will train motivated candidates with an automotive background! Those with previous Service or Parts Department experience in Auto, RV, Powersport, or Marine Dealerships settings are encouraged to apply!

If you’re motivated, self-driven, and enjoy a fast-paced workday, apply now to join one of the top dealership groups in New York State with 17+ locations and plenty of opportunities for career growth!

We offer:

· Full-time or part-time positions available 

· Paid Training

· Medical, Dental & Vision Insurance

· 401(k) Retirement Plan

· Paid Holidays, Vacation & Sick Time

· Employee Discounts on Products & Services & Vehicle Purchase Plans

· 5-Day Work Week

· Employee discounts on products and services

· Opportunity for advancement to management and upper management!

Responsibilities - Parts Delivery Driver / Counter Person:

· Assist customers in purchasing parts and accessories

· Look up the correct parts and pricing for retail customers as well as technicians

· Pick up and deliver parts as necessary

· Issue parts and accessories to mechanics from the parts counter

· Utilize the phone and internet to source the best prices for parts

· Display seasonal parts and accessories in an attractive manner

· Maintain orderly files, reference books, and other paperwork

· Maintain clean, orderly stock room and workspace

Requirements/qualifications

· Basic driving and navigation ability

· Safety knowledge and skills

· Automotive parts experience preferred

· Previous delivery experience preferred

· Able to lift up to 50lbs.

· Maintain cleanliness and organization of parts areas

· Ability to work an assortment of hours per day

· Read and interpret documents such as parts invoices and return invoices

· Must be able to communicate effectively and build strong relationships with customers, peers, and management

· Valid driver's license and a good driving record

· Please upload a resume. Completing the online assessment grants you priority consideration!

· Applicants must pass pre-employment screening

Apply