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Parts Counter Jobs in Rochester, NY (NOW HIRING)

Bob Johnson Auto Group

Parts Counter

Rochester, NY · On-site

$17 - $24/hr

Bob Johnson Chevrolet is looking for Parts counter people. We provide diverse career opportunities, competitive wages, as well as an extensive benefits package. When joining the Bob Johnson Auto ...

Bob Johnson Auto Group

Parts Counter

Rochester, NY · On-site

We are currently hiring for multiple positions within our Parts Department. Opportunities are available for both entry-level applicants and experienced automotive parts professionals. We offer ...

Bob Johnson Auto Group

Parts Counter

Rochester, NY · On-site

$19 - $21/hr

The Parts Department Associate is responsible for assisting customers and service technicians in obtaining the correct automotive parts and accessories. This role ensures accurate inventory ...

Bob Johnson Auto Group

Parts Counter

Rochester, NY · On-site

$17 - $25/hr

Sell parts and accessories to wholesale customers in person, by telephone and by other methods. * Interpret and explain parts warranty and dealership return policy to wholesale customers. * Write ...

Bob Johnson Auto Group

Parts Counter Person

Avon, NY · On-site

$35K - $65K/yr

Bob Johnson Ford is looking for an experienced and motivated Parts Counter Person to join our team in Avon, NY. This is a great opportunity for someone with dealership parts experience, especially ...

Monroe Tractor

Parts Counter Representative

Batavia, NY · On-site

$17.25 - $21.75/hr

The Parts Representative will have a hand in all aspects of the parts department including marketing and selling parts to successfully achieve financial targets. The position requires a friendly ...

Monroe Tractor

Parts Counter Representative

Batavia, NY · On-site

$20 - $22/hr

The Parts Representative will have a hand in all aspects of the parts department including marketing and selling parts to successfully achieve financial targets. The position requires a friendly ...

Bass Pro Shops

TMBC Part Sales - Full Time

Victor, NY · On-site

$21 - $24.71/hr

Receives inquiries from customers requesting retail parts, price quotes or general information either by phone or at the parts counter. * Researches customer inquiries using Internet sites ...

LandPro Equipment, LLC

Parts PRO - John Deere

Batavia, NY · On-site

$20 - $26/hr

You may start by helping a customer at the parts counter, answering calls, or locating parts for service technicians. Throughout the day, you'll receive shipments, stock inventory, process transfers ...

LandPro Equipment LLC

Parts PRO - John Deere

Batavia, NY · On-site

$20 - $26/hr

You may start by helping a customer at the parts counter, answering calls, or locating parts for service technicians. Throughout the day, you'll receive shipments, stock inventory, process transfers ...

LandPro Equipment, LLC

Parts PRO - John Deere

Batavia, NY · On-site

$20 - $26/hr

You may start by helping a customer at the parts counter, answering calls, or locating parts for service technicians. Throughout the day, you'll receive shipments, stock inventory, process transfers ...

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All JobsParts Counter JobsParts Counter Jobs in Rochester, NY

Parts Counter information

See Rochester, NY salary details

$11

$20

$30

How much do parts counter jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for parts counter in Rochester, NY is $20.84, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $23.22 per hour, depending on experience, location, and employer.

What is a parts counter?

A Parts Counter is a professional who works at auto dealerships, repair shops, or parts stores, specializing in assisting customers and mechanics in finding and purchasing the correct parts for vehicles or machinery. They manage inventory, process orders, answer questions about parts compatibility, and ensure timely delivery. Strong customer service, organizational skills, and product knowledge are essential for this role. Parts Counters often use specialized software to track inventory and may also handle returns and warranty claims.

What are the key skills and qualifications needed to thrive as a parts counter, and why are they important?

To thrive as a Parts Counter, you need strong knowledge of automotive or machinery parts, inventory management, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with parts catalog software, point-of-sale (POS) systems, and inventory tracking tools is typically required. Excellent customer service, attention to detail, and effective communication help you stand out in this role. These skills are essential for ensuring accurate part identification, efficient transactions, and a positive customer experience.

What are some common challenges faced by parts counter professionals, and how can they be managed effectively?

Parts Counter professionals often encounter challenges such as managing high volumes of customer requests, accurately identifying and locating specific parts, and handling inventory discrepancies. Staying organized, utilizing inventory management systems, and maintaining clear communication with both customers and suppliers are key strategies for overcoming these obstacles. Additionally, developing strong product knowledge and building rapport with repeat customers can streamline service and reduce errors.

What is the difference between Parts Counter vs Service Advisor?

AspectParts CounterService Advisor
Primary RoleAssists customers in selecting and purchasing vehicle partsCommunicates with customers about vehicle repairs and service needs
Work EnvironmentAuto parts stores, dealerships, repair shopsDealerships, repair shops, service departments
Required CredentialsHigh school diploma, knowledge of auto partsHigh school diploma, automotive knowledge beneficial
Customer InteractionLimited, mainly sales-focusedExtensive, explaining repairs and estimates

While both roles involve working in automotive settings, the Parts Counter primarily focuses on sales and inventory of vehicle parts, whereas the Service Advisor manages customer communication regarding vehicle repairs and service plans. Understanding these differences helps in choosing the right career path or job search focus.

How much does a parts counter person make?

A parts counter person typically earns between $12 and $20 per hour, depending on experience, location, and the employer. Entry-level positions may start lower, while experienced counters with technical knowledge or certifications can earn higher wages. Benefits and overtime may also affect total compensation.

Is a parts counter a hard job?

A parts counter job involves interacting with customers, managing inventory, and using computer systems to track parts, which can be physically and mentally demanding. It requires good communication skills, attention to detail, and the ability to work in a fast-paced environment, but the difficulty varies based on experience and workplace conditions.

What does a parts counter do?

A parts counter is responsible for managing and selling vehicle or equipment parts in an auto parts store or dealership. They identify parts using catalogs or computer systems, assist customers, and ensure accurate inventory management. Strong knowledge of parts and good customer service skills are essential for this role.

What are popular job titles related to Parts Counter jobs in Rochester, NY?

For Parts Counter jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Parts Counter jobs in Rochester, NY look for?

The top searched job categories for Parts Counter jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Parts Counter jobs?

Cities near Rochester, NY with the most Parts Counter job openings:

Parts Counter jobs near you
Infographic showing various Parts Counter job openings in Rochester, NY as of August 2026, with employment types broken down into 77% Full Time, 15% Part Time, 6% Contract, and 2% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $42,522 per year, or $20.4 per hour.

Parts Counter/Driver

Bob Johnson Auto Group

Spencerport, NY • On-site

$16 - $17.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 27 days ago

Bob Johnson Auto Group rating

5.3

Company rating: 5.3 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

139th of 157 rated car dealerships

Job description

NAPA Auto Parts West Ridge is busier than ever supporting customers and our many Bob Johnson Automotive dealerships, and we’re hiring now for two Parts Delivery Drivers/Counter Persons. In this role, you’ll help at our busy Parts Counter and ensure timely delivery and pickup of parts and equipment to keep operations running smoothly. As part of a well-established, fast-growing company, we need reliable team members with strong work ethics to join our dynamic environment.

Previous Auto Parts Retail experience is preferred, but we will train motivated candidates with an automotive background! Those with previous Service or Parts Department experience in Auto, RV, Powersport, or Marine Dealerships settings are encouraged to apply!

If you’re motivated, self-driven, and enjoy a fast-paced workday, apply now to join one of the top dealership groups in New York State with 17+ locations and plenty of opportunities for career growth!

We offer:

· Full-time or part-time positions available 

· Paid Training

· Medical, Dental & Vision Insurance

· 401(k) Retirement Plan

· Paid Holidays, Vacation & Sick Time

· Employee Discounts on Products & Services & Vehicle Purchase Plans

· 5-Day Work Week

· Employee discounts on products and services

· Opportunity for advancement to management and upper management!

Responsibilities - Parts Delivery Driver / Counter Person:

· Assist customers in purchasing parts and accessories

· Look up the correct parts and pricing for retail customers as well as technicians

· Pick up and deliver parts as necessary

· Issue parts and accessories to mechanics from the parts counter

· Utilize the phone and internet to source the best prices for parts

· Display seasonal parts and accessories in an attractive manner

· Maintain orderly files, reference books, and other paperwork

· Maintain clean, orderly stock room and workspace

Requirements/qualifications

· Basic driving and navigation ability

· Safety knowledge and skills

· Automotive parts experience preferred

· Previous delivery experience preferred

· Able to lift up to 50lbs.

· Maintain cleanliness and organization of parts areas

· Ability to work an assortment of hours per day

· Read and interpret documents such as parts invoices and return invoices

· Must be able to communicate effectively and build strong relationships with customers, peers, and management

· Valid driver's license and a good driving record

· Please upload a resume. Completing the online assessment grants you priority consideration!

· Applicants must pass pre-employment screening

What Bob Johnson Auto Group employees say

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