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Parts Counter Jobs in Rochester, NY (NOW HIRING)

Sid Harvey Industries I

Counter Sales

Rochester, NY · On-site

$22 - $25/hr

Counter Sales - Branch Locations Sid Harvey's an HVAC wholesale distributor of heating, cooling and refrigeration equipment and products is seeking a full-time HVAC Counter Sales for its Rochester, N ...

O'Reilly Auto Parts

Parts Specialist

Rochester, NY · On-site

$16 - $22/hr

The Parts Specialist will provide all retail and installer customers with a high level of service. This position will also support store management in the accomplishment of assigned tasks. Bilingual ...

O'Reilly Auto Parts

Parts Specialist

Rochester, NY · On-site

$15.50 - $21.50/hr

The Parts Specialist will provide all retail and installer customers with a high level of service. This position will also support store management in the accomplishment of assigned tasks. Bilingual ...

O'Reilly Auto Parts

Parts Specialist

Irondequoit, NY · On-site

$18.75 - $25/hr

The Parts Specialist will provide all retail and installer customers with a high level of service. This position will also support store management in the accomplishment of assigned tasks. Bilingual ...

O'Reilly Auto Parts

Parts Specialist

Canandaigua, NY · On-site

$16 - $22/hr

The Parts Specialist will provide all retail and installer customers with a high level of service. This position will also support store management in the accomplishment of assigned tasks. Bilingual ...

O'Reilly Auto Parts

Parts Specialist

Avon, NY · On-site

$16 - $22/hr

The Parts Specialist will provide all retail and installer customers with a high level of service. This position will also support store management in the accomplishment of assigned tasks. Bilingual ...

O'Reilly Auto Parts

Parts Specialist

Irondequoit, NY · On-site

$18.75 - $25/hr

The Parts Specialist will provide all retail and installer customers with a high level of service. This position will also support store management in the accomplishment of assigned tasks. Bilingual ...

O'Reilly Auto Parts

Parts Specialist

Rochester, NY · On-site

$16 - $22/hr

The Parts Specialist will provide all retail and installer customers with a high level of service. This position will also support store management in the accomplishment of assigned tasks. Bilingual ...

O'Reilly Auto Parts

Parts Specialist

Brockport, NY · On-site

$16 - $22/hr

The Parts Specialist will provide all retail and installer customers with a high level of service. This position will also support store management in the accomplishment of assigned tasks. Bilingual ...

O'Reilly Auto Parts

Parts Specialist

Rochester, NY · On-site

$15.50 - $21.50/hr

The Parts Specialist will provide all retail and installer customers with a high level of service. This position will also support store management in the accomplishment of assigned tasks. Bilingual ...

Fisher Auto Parts

Counter Sales: Part-Time

Rochester, NY · On-site

$16 - $20.75/hr

Familiar in the use of computerized systems and applications to include, electronic parts catalog, inventory control, time calculation, cash, invoicing and credit systems; * Ability to provide high ...

O'Reilly Auto Parts

Parts Specialist-2

Rochester, NY · On-site

$15.50 - $21.50/hr

The Parts Specialist will provide all retail and installer customers with a high level of service. This position will also support store management in the accomplishment of assigned tasks. Bilingual ...

Jim Barnard Chevrolet Inc

Be Seen First

Automotive Parts Specialist

Churchville, NY · On-site

$45K - $60K/yr

Automotive Parts Specialist Join the Jim Barnard Chevrolet Team Jim Barnard Chevrolet is seeking a motivated and customer-focused Automotive Parts Specialist to join our family-owned Chevrolet ...

Jim Barnard Chevrolet Inc

Be Seen First

Automotive Parts Specialist

Churchville, NY · On-site

$45K - $60K/yr

Automotive Parts Specialist Join the Jim Barnard Chevrolet Team Jim Barnard Chevrolet is seeking a motivated and customer-focused Automotive Parts Specialist to join our family-owned Chevrolet ...

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All JobsParts Counter JobsParts Counter Jobs in Rochester, NY

Parts Counter information

See Rochester, NY salary details

$11

$20

$30

How much do parts counter jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for parts counter in Rochester, NY is $20.84, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $23.22 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a parts counter, and why are they important?

To thrive as a Parts Counter, you need strong knowledge of automotive or machinery parts, inventory management, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with parts catalog software, point-of-sale (POS) systems, and inventory tracking tools is typically required. Excellent customer service, attention to detail, and effective communication help you stand out in this role. These skills are essential for ensuring accurate part identification, efficient transactions, and a positive customer experience.

What is a parts counter?

A Parts Counter is a professional who works at auto dealerships, repair shops, or parts stores, specializing in assisting customers and mechanics in finding and purchasing the correct parts for vehicles or machinery. They manage inventory, process orders, answer questions about parts compatibility, and ensure timely delivery. Strong customer service, organizational skills, and product knowledge are essential for this role. Parts Counters often use specialized software to track inventory and may also handle returns and warranty claims.

What are some common challenges faced by parts counter professionals, and how can they be managed effectively?

Parts Counter professionals often encounter challenges such as managing high volumes of customer requests, accurately identifying and locating specific parts, and handling inventory discrepancies. Staying organized, utilizing inventory management systems, and maintaining clear communication with both customers and suppliers are key strategies for overcoming these obstacles. Additionally, developing strong product knowledge and building rapport with repeat customers can streamline service and reduce errors.

What is the difference between Parts Counter vs Service Advisor?

AspectParts CounterService Advisor
Primary RoleAssists customers in selecting and purchasing vehicle partsCommunicates with customers about vehicle repairs and service needs
Work EnvironmentAuto parts stores, dealerships, repair shopsDealerships, repair shops, service departments
Required CredentialsHigh school diploma, knowledge of auto partsHigh school diploma, automotive knowledge beneficial
Customer InteractionLimited, mainly sales-focusedExtensive, explaining repairs and estimates

While both roles involve working in automotive settings, the Parts Counter primarily focuses on sales and inventory of vehicle parts, whereas the Service Advisor manages customer communication regarding vehicle repairs and service plans. Understanding these differences helps in choosing the right career path or job search focus.

How do you become a parts counter?

To become a parts counter, candidates typically need a high school diploma or equivalent and should have good customer service and communication skills. Experience with automotive or industrial parts, familiarity with inventory management systems, and basic computer skills are often preferred. Some employers may offer on-the-job training for specific tools and procedures.

Is a parts counter job stressful?

A parts counter job can be moderately stressful due to fast-paced environments, customer interactions, and inventory management responsibilities. Success often depends on organizational skills, product knowledge, and the ability to handle customer inquiries efficiently.

What are popular job titles related to Parts Counter jobs in Rochester, NY?

For Parts Counter jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Parts Counter jobs in Rochester, NY look for?

The top searched job categories for Parts Counter jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Parts Counter jobs?

Cities near Rochester, NY with the most Parts Counter job openings:

Parts Counter jobs near you
Infographic showing various Parts Counter job openings in Rochester, NY as of August 2026, with employment types broken down into 84% Full Time, 12% Part Time, 2% Contract, and 2% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $43,352 per year, or $20.8 per hour.

Parts Delivery Representative

Lucky's Truck & Trailer Sales, Inc

Henrietta, NY

$18 - $24/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

Job description

Outside Parts Sales - Rochester, NY (FT, Hourly)
The American Economy is driven by land, sea and air to get the goods from start to finish, with a majority of the goods going by truck and trailer on America’s open roads.
Russell “Lucky” Dimmick had the original vision over 40 years ago, to create a one stop, full-service truck and trailer business that represents some of the greatest names in the Truck, Trailer, Plow, and attachment industries! Our talent team in over 10 locations, stand behind the hardest working men and women in the transportation industry, the ones who are committed to long haul and driven to keep America moving!
Since 1986, Lucky’s Trailer Sales and Dimmick Group Peterbilt has been the leading sales, supply, and repair company in the Northeast! With locations in over 10 states our team is looking for the member to join our ever-expanding team. We are looking for a Parts Delivery Representatie, you will be part of the team that delivers the parts that help keep the trucks and trailers on the road that are fueling the American economy.
If you know that you have the skill set to be part of the leading Northeast sales, supply, and repair company … READ ON!
As part of Lucky’s Trailer and Truck Centers amp; Dimmick Group Peterbilt you will be tasked with:
Essential Duties:
  • Partners with Parts Manager and Counter Sales Team to keep parts department up to date on delivery schedule.
  • Excellent customer service skills.
  • Attention to detail to ensure right orders are delivered to the right customer.
  • Maintain cleanliness and operability of delivery truck.
  • Obeys all traffic laws and follows established traffic procedures.
  • Complies with and enforces all safety policies and procedures.
  • Perform other duties as directed by Management.
  • Fill customer orders and ready them for delivery.
  • Verifies the contents of inventory loads against shipping papers.
  • Load Parts trucks in a safe manner, securing all items in the bed of the truck.
  • Retrieve parts returns and report them to Parts Manager or responsible Counter Person.
  • Complete vehicle safety checks per company policy and operates the vehicle within the safety guidelines.
  • Presents bill and receipts and collects payment for goods delivered or loaded.
  • Pick up parts and equipment from customers, satellite stores, and vendors per.
  • Follow all delivery and pick-up processes and protocol to ensure compliance and accuracy.
Certificates, Experience, amp; Education:
  • High School Diploma
  • Valid driver’s license required.
  • Must meet company insurability standards
Compensation and Benefits:
  • Competitive pay based on experience.
  • Affordable health insurance options
  • Employer-paid short-term and long-term disability.
  • Employer-paid life insurance.
  • Dental and vision insurance.
  • Paid time off (2 weeks after 90 days).
  • 401(k) with 3% matching.
  • Employee discounts.
  • Annual boot allowance
  • ***Hiring rates may be dependent on a number of factors, including years of directly related work experience, education, geographic location or special skills
Values
We Show Respect
We Are What We Say We Are, and We Say We Will Do
We Establish Realistic Expectations, Take Responsibility, and deliver on Our Commitments
Equal Opportunity Employer
Dimmick Group Peterbilt is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by Federal, State, or Local laws

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