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Parts Advisor Jobs in Rochester, NY (NOW HIRING)

Bob Johnson Auto Group

Parts Counter Person

Avon, NY

$35K - $65K/yr

Responsibilities include: * Assist technicians, service advisors, wholesale customers, and retail customers with parts needs * Look up and identify the correct parts by make, model, VIN, and repair ...

Bob Johnson Auto Group

Parts Counter

Rochester, NY

$17 - $25/hr

Sell parts and accessories to wholesale customers in person, by telephone and by other methods ... Maintains close working relationship with Technicians and Service Advisors to assure good ...

Bob Johnson Auto Group

Parts Counter

Rochester, NY

$17 - $24/hr

Maintains close working relationship with Technicians and Service Advisors to assure good ... Prior Parts experience is preferred * Will train the right individual with limited experience

Five Star Equipment

Service Advisor

Rochester, NY · On-site

$45K - $65K/yr

Service Advisor Location: Rochester, NY Salary: $45,000 to $65,000 based on experience and skill ... We accomplish this by offering full-service repair facilities, large parts inventories, and ...

Bob Johnson Auto Group

SERVICE ADVISOR

Avon, NY

Previous Advisor experience preferred but not necessary. Willing to train the right motivated ... parts, labor and completion times for the repair and maintenance of vehicles. > Check progress ...

AutoNation

Service Advisor

Hilton, NY · On-site

As a Service Advisor, you'll be part of a nationwide team servicing 20,000 cars a day and building ... Communicate frequently with technicians and parts associates to ensure timely completion of work ...

O'Reilly Auto Parts

Parts Specialist-1

Irondequoit, NY · On-site

The Parts Specialist will provide all retail and installer customers with a high level of service. This position will also support store management in the accomplishment of assigned tasks. Bilingual ...

O'Reilly Auto Parts

Parts Specialist-2

Rochester, NY · On-site

$15.50 - $21.50/hr

The Parts Specialist will provide all retail and installer customers with a high level of service. This position will also support store management in the accomplishment of assigned tasks. Bilingual ...

Bob Johnson Auto Group

Parts Counter

Rochester, NY

We are currently hiring for multiple positions within our Parts Department. Opportunities are available for both entry-level applicants and experienced automotive parts professionals. We offer ...

Bob Johnson Auto Group

Parts Counter

Rochester, NY

$19 - $21/hr

The Parts Department Associate is responsible for assisting customers and service technicians in obtaining the correct automotive parts and accessories. This role ensures accurate inventory ...

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All JobsParts Advisor JobsParts Advisor Jobs in Rochester, NY

Parts Advisor information

See Rochester, NY salary details

$13

$23

$37

How much do parts advisor jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for parts advisor in Rochester, NY is $23.72, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $27.02 per hour, depending on experience, location, and employer.

What is the difference between Parts Advisor vs Service Advisor?

AspectParts AdvisorService Advisor
Primary RoleAssists customers with parts selection and inventory managementCoordinates vehicle repairs, communicates with customers about service needs
Work EnvironmentAuto parts stores, dealerships, repair shopsService departments, dealerships, repair shops
Required CertificationsNone mandatory, knowledge of auto parts beneficialOften requires customer service or automotive certifications

While both roles work within automotive settings, Parts Advisors focus on parts sales and inventory, whereas Service Advisors handle customer service and repair scheduling. Understanding these differences helps job seekers find the right fit in the automotive industry.

Is a parts advisor a stressful job?

A parts advisor's job can be stressful due to managing multiple customer requests, inventory levels, and deadlines. The role requires strong organizational skills and the ability to handle customer interactions calmly, especially during busy periods or when dealing with urgent repairs.

What are the key skills and qualifications needed to thrive as a parts advisor, and why are they important?

To thrive as a Parts Advisor, you need strong knowledge of automotive components, inventory management, and customer service, often supported by a high school diploma or automotive-related certification. Familiarity with dealership management systems (DMS), electronic parts catalogs, and point-of-sale software is typically required. Excellent communication, problem-solving abilities, and attention to detail are standout soft skills in this role. These skills ensure accurate parts identification, efficient inventory control, and high customer satisfaction in a fast-paced automotive environment.

What qualifications do you need to be a parts advisor?

To become a parts advisor, a high school diploma or equivalent is typically required, along with good communication and customer service skills. Some employers prefer candidates with prior experience in automotive parts or retail, and knowledge of parts cataloging systems or inventory management tools can be beneficial.

What is a parts advisor?

Parts Advisors are professionals who work in automotive dealerships or repair shops, assisting customers and technicians in identifying, locating, and ordering the correct replacement parts for vehicles. They play a crucial role in ensuring that the right parts are available for servicing and repairs, helping to minimize downtime and maintain efficient operations. Parts Advisors also provide advice on parts compatibility, pricing, and availability, and often manage inventory to ensure optimal stock levels.

How does a parts advisor typically collaborate with technicians and service advisors in a dealership setting?

Parts Advisors play a key role in supporting both technicians and service advisors by accurately identifying, sourcing, and supplying the correct parts for vehicle repairs and maintenance. They frequently communicate with technicians to ensure parts compatibility and availability, helping to minimize repair delays. Additionally, they work closely with service advisors to keep customers informed about parts status and timelines, ensuring a smooth workflow within the service department. Strong teamwork and clear communication are essential to keep operations running efficiently.

How much do parts advisors earn?

Parts advisors typically earn an average annual salary ranging from $30,000 to $50,000, depending on experience, location, and the employer. Entry-level positions may start lower, while experienced advisors with certifications can earn higher wages and commissions. The role often involves customer service skills and knowledge of automotive parts and tools.
What are popular job titles related to Parts Advisor jobs in Rochester, NY? For Parts Advisor jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Parts Advisor jobs in Rochester, NY look for? The top searched job categories for Parts Advisor jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Parts Advisor jobs? Cities near Rochester, NY with the most Parts Advisor job openings:
Parts Advisor jobs near you
Infographic showing various Parts Advisor job openings in Rochester, NY as of August 2026, with employment types broken down into 84% Full Time, 12% Part Time, 2% Contract, and 2% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $49,341 per year, or $23.7 per hour.

Automotive Parts Counter Advisor

Hoselton Auto Mall

East Rochester, NY • On-site

$600/wk

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

Job description

Hoselton Toyota is looking for an experienced Parts Counter Advisor to join our great team!
This position will support our Toyota Service Department.
  • Full time schedule: 6:30am - 3:30pm | Availability to work Monday - Saturday with a day off during the week (every other Saturday)
  • Compensation: $45,000 - $60,000 earnings range, depending on level of experience (includes monthly commission plan)
  • Experience: We are looking for someone with auto parts experience (dealership or other retail/shop setting)

Why Hoselton? We offer great pay, benefits and advancement opportunity.....
  • Tons of opportunity with a career path for advancement!
  • You will always be busy and, as the welcoming face to our customers, you will personally have an impact on their experience here.
  • Full training and state of the art technology
  • Generous Paid Time Off & Holidays
  • Medical insurance as low as $13/week, dental as low as $5/week and vision as low as $1/week
  • $600 Annual Well-Being Benefit
  • $500 employer sponsored FSA benefit card
  • 401(k) retirement plan (with profit sharing & employer match)
  • Group Life & Disability Insurances
  • Employee Referral Program
  • The chance to give back and work for a company that is active in the community.
  • Free tickets to Amerks & Red Wings games.
  • Annual employee appreciation dinner.
  • Discounts on CARS, parts, service
  • Updated state of the art facilities
  • This is a great opportunity to work for a premier auto dealership that has been doing business since 1920!
  • See our "Welcome to Our Family" video here: https://www.youtube.com/watch?v=UpOWIYqaAGE

What does a Parts Counter Advisor do?
  • Wait on parts customers - wholesale, retail, internal and technicians
  • Assist customers in selecting required parts, suggest companion requirements, offer specials, and ensure that the customer is educated on the full product line
  • Order parts as needed and keep the Service Department and/or customer informed as to when orders arrive or if there are delays in receiving
  • Handle on-line parts orders
  • Be friendly, professional and efficient with all customers, both on the phone and in person
  • General maintenance and other department needs as requested or required
  • Deliver parts to technicians in the shops as needed
  • Pull parts from current inventory and restock inventory as needed
  • Should be able to lift 40lbs

Don't wait... click Apply Now!
POSITION SUMMARY
The Parts Advisor is responsible for supporting the Parts Department staff and operations. Primary objective is to ensure accurate and prompt processing of parts orders.
DUTIES AND RESPONSIBILITIES
  • Deliver parts to technicians in the shops as needed
  • Pull parts from current inventory and restock inventory as needed
  • Parts Advisor will learn to work with parts catalog
  • Assist in ordering and locating parts
  • Handle on-line parts orders
  • Help with reconciling purchase orders with invoicing
  • Conduct perpetual inventories by doing regular bin checks
  • Participate in annual Physical Inventory
  • Other duties as assigned

EXPECTATIONS
  • Adhere to Company Policies and Procedures, including the dress code
  • Perform duties as workload necessitates
  • Maintain a positive and respectful attitude
  • Communicate regularly with supervisor about department issues verbally and/or in written form
  • Demonstrate flexible and efficient time management and ability to prioritize workload
  • Consistently report to work on time prepared to perform duties of the position
  • Strive for harmony and teamwork within the department and between other departments
  • Communicate verbally and non-verbally clearly, concisely and with enthusiasm in all interactions
  • Listen actively to understand others completely
  • General housekeeping - maintaining a clean and efficient work area free of debris and clutter

REQUIRED COMPETENCIES
  • Ability to multi-task and prioritize workload
  • High motivation, work ethic, and enthusiasm
  • Professional appearance and attitude
  • Must possess excellent verbal and written communication skills
  • Some computer knowledge and/or experience
  • Must be at least 18 years of age and eligible to work in the U.S.
  • Must be able to pass a drug test

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Stand, walk, sit
  • Use hands to handle parts, paperwork, use the phone, computer mouse and keyboard, etc.
  • Bend, stretch, and reach with arms and legs
  • Climb, balance, stoop, kneel, crouch
  • Talk, hear and smell
  • Lift and move up to 40 pounds
  • Vision requirements include closeness, distance, peripheral, depth perception and the ability to focus
  • Use physical and manual dexterity
  • Ability to sit for a long period of time in an office chair
  • Use computers and office equipment as part of their daily functions
  • May be exposed to moderate noise (i.e., office machines, computer printers and light traffic)

WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Moderate noise and vibration
  • Moderate exposure to fumes (e.g., exhaust fumes and paint)
  • Moderate dust
  • Moderate heat and/or cold
  • Other hazardous and non-hazardous materials
  • Use computers and office equipment as part of their daily functions

Hoselton Auto Mall is an equal opportunity employer.

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