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Partnership Success Manager Jobs in Washington (NOW HIRING)

Goodshuffle Pro

Customer Success Manager

Washington, DC · On-site

About the Role As a Customer Success Manager (CSM) at Goodshuffle, you'll serve as a trusted partner to a portfolio of customers--ensuring they're set up for success, using the platform effectively ...

Oryx Software Inc

Customer Success Manager

Mclean, VA · On-site

... Success Manager in the innovative dental technology space. The ideal candidate will be passionate ... Facilitate seamless onboarding experiences for new clients, in partnership with our onboarding ...

Citian

Customer Success Manager

Washington, DC · On-site

As a Customer Success Manager at Citian, you will be responsible for understanding our clients ... partners, and communities. We believe a diverse workforce allows us to match our growth ambitions ...

Citian

Customer Success Manager

Washington, DC

As a Customer Success Manager at Citian, you will be responsible for understanding our clients ... partners, and communities. We believe a diverse workforce allows us to match our growth ambitions ...

PerformYard

Customer Success Manager

Arlington, VA · Remote

You will partner with customer personnel to implement PerformYard. This includes supporting product ... Customer Success Manager should have a minimum of 2+ years of Customer Success, Account Management ...

PerformYard

Customer Success Manager

Arlington, VA · Remote

You will partner with customer personnel to implement PerformYard. This includes supporting product ... Customer Success Manager should have a minimum of 2+ years of Customer Success, Account Management ...

Capital One

Dealer Success Manager Coach

Mclean, VA · On-site

Dealer Success Manager Coach As a Dealer Success Manager People Leader with Capital One Auto, you ... This cohesive partnership is essential to delivering exceptional service to our Dealer customers.

PerformYard

Customer Success Manager

Arlington, VA · On-site +1

You will partner with customer personnel to implement PerformYard. This includes supporting product ... Customer Success Manager should have a minimum of 2+ years of Customer Success, Account Management ...

Capital One

Dealer Success Manager Coach

Mclean, VA

Dealer Success Manager Coach As a Dealer Success Manager People Leader with Capital One Auto, you ... This cohesive partnership is essential to delivering exceptional service to our Dealer customers.

NFP Corp

Client Success Manager

Potomac, MD · On-site

The Client Success Manager is responsible for managing the delivery of our workplace financial ... Partner with clients to evolve their program based on participant needs and usage trends Financial ...

Aon

Client Success Manager

Potomac, MD · On-site

The Client Success Manager is responsible for managing the delivery of our workplace financial ... Partner with clients to evolve their program based on participant needs and usage trends Financial ...

New

NFP Corp

Client Success Manager

Potomac, MD · On-site

The Client Success Manager is responsible for managing the delivery of our workplace financial ... Partner with clients to evolve their program based on participant needs and usage trends Financial ...

NFP Corp

Client Success Manager

Potomac, MD

The Client Success Manager is responsible for managing the delivery of our workplace financial ... Partner with clients to evolve their program based on participant needs and usage trends Financial ...

Urban Legend

Creator Success Manager

Alexandria, VA · On-site

Urban Legend's Creator Success Manager will grow and support our community of creators. This is a ... We partner with some of the most trusted voices across social media to launch high-impact, action ...

Guardz

Customer Success Manager

Alexandria, VA

Guide new partners to first value and monitor adoption to catch risk before it affects renewals ... Requirements: * 3+ years in Customer Success, Account Management, or a related post-sales role in ...

Urban Legend

Creator Success Manager

Alexandria, VA

Urban Legend's Creator Success Manager will grow and support our community of creators. This is a ... We partner with some of the most trusted voices across social media to launch high-impact, action ...

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Showing results 21-40

All JobsPartnership Success JobsPartnership Success Manager JobsPartnership Success Manager Jobs in Washington

Partnership Success Manager information

See Washington salary details

$36.8K

$94.1K

$158.6K

How much do partnership success manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for partnership success manager in Washington is $94,078.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,400.00 and $112,100.00 per year, depending on experience, location, and employer.

How does a Partnership Success Manager collaborate with internal teams to ensure partner satisfaction?

Partnership Success Managers work closely with various internal departments—such as sales, marketing, product, and customer support—to deliver a cohesive experience for partners. They often serve as the main communication bridge, relaying partner feedback, coordinating joint initiatives, and troubleshooting issues that may arise. This cross-functional collaboration ensures that partner needs are met promptly and that mutual goals are aligned, which is critical for long-term partnership success.

What are the key skills and qualifications needed to thrive as a Partnership Success Manager?

To thrive as a Partnership Success Manager, you need strong relationship management skills, business acumen, and experience in account management or client-facing roles, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM software, data analytics tools, and project management systems is typically required. Outstanding communication, problem-solving abilities, and the capacity to collaborate across teams help individuals excel in this position. These skills are crucial for building trust, driving partner satisfaction, and ensuring mutual growth in strategic partnerships.

What is the difference between Partnership Success Manager vs Account Manager?

AspectPartnership Success ManagerAccount Manager
Primary FocusBuilding and maintaining strategic partnerships, ensuring mutual growthManaging client accounts, ensuring customer satisfaction and retention
Work EnvironmentCollaborative, often with external partners and internal teamsCustomer-facing, primarily with existing clients
Required SkillsRelationship management, strategic planning, communicationCustomer service, sales, problem-solving

The Partnership Success Manager focuses on developing and nurturing strategic partnerships to drive mutual success, while the Account Manager primarily manages existing client accounts to ensure satisfaction and retention. Both roles require strong relationship skills but differ in scope and objectives.

What are popular job titles related to Partnership Success Manager jobs in Washington?

For Partnership Success Manager jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Partnership Success Manager jobs in Washington look for?

The top searched job categories for Partnership Success Manager jobs in Washington are:

Partnership Success Manager jobs near you
Infographic showing various Partnership Success Manager job openings in Washington as of August 2026, with employment types broken down into 84% Full Time, 9% Part Time, 2% Temporary, and 5% Contract. Highlights an 77% Physical, 2% Hybrid, and 21% Remote job distribution, with an average salary of $94,078 per year, or $45.2 per hour.

Customer Success Manager

Goodshuffle Pro

Washington, DC • On-site

Other

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Customer Success Manager

Washington, DC (Hybrid)

About Goodshuffle

At Goodshuffle, we're on a mission to bring joy to the business of events. Our powerful, intuitive platform empowers event professionals to streamline their operations and grow their businesses. At Goodshuffle, we believe in delivering incredible value to our customers through innovative tools and world-class support.

About the Role

As a Customer Success Manager (CSM) at Goodshuffle, you'll serve as a trusted partner to a portfolio of customers—ensuring they're set up for success, using the platform effectively, and seeing measurable impact in their day-to-day operations. You'll be an advocate for your customers while helping drive retention, adoption, and growth.

This is an ideal opportunity for someone with a few years of CSM or account management experience who wants to deepen their skills, take ownership of customer relationships, and grow alongside a rapidly scaling company.

Responsibilities
  • Manage a portfolio of small-to-mid-sized accounts, providing ongoing support, guidance, and value throughout the customer lifecycle
  • Lead training and education sessions to ensure a smooth and successful journey for customers
  • Monitor customer health and usage, proactively reaching out to keep customers engaged and successful
  • Educate customers on new features, best practices, and time-saving workflows
  • Serve as the primary point of contact for questions, feedback, and troubleshooting
  • Maintain detailed and up-to-date account notes, usage metrics, and communications in internal tools
  • Contribute to team processes and knowledge-sharing as we scale
Requirements
  • 3+ years of experience in Customer Success, Account Management, or a customer-facing SaaS role
  • Excellent written and verbal communication skills
  • Strong organizational skills with attention to detail and follow-through
  • A genuine desire to help others succeed and a proactive approach to problem-solving
  • Ability to manage multiple accounts and priorities in a fast-paced environment
  • Comfort with technology and a desire to learn new tools and features
  • Team-oriented, feedback-friendly, and eager to grow
Nice-to-Haves
  • Experience working with small business customers or in the events industry
  • Familiarity with tools like Intercom, HubSpot, FullStory and Confluence
  • Exposure to onboarding or training customers
What We Offer
  • Competitive salary and benefits
  • Hybrid work environment
  • Strong feedback culture with mentorship and growth opportunities
  • A passionate, tight-knit team focused on innovation and impact
  • A chance to make a real difference for small business owners in the events world

If you love helping customers thrive and want to grow your career in Customer Success, we'd love to hear from you.

Apply