The team is seeking a talented Commercial Client Success Manager to help continue exceeding ... This role works cross-functionally, partnering closely with Sales and Delivery teams to align ...
Quick apply
The team is seeking a talented Commercial Client Success Manager to help continue exceeding ... This role works cross-functionally, partnering closely with Sales and Delivery teams to align ...
Quick apply
The team is seeking a talented Commercial Client Success Manager to help continue exceeding ... This role works cross-functionally, partnering closely with Sales and Delivery teams to align ...
About the Role We are seeking an accomplished Customer Success Manager with 3+ years of experience ... Partner with cross-functional teams (Support, Services, Product, Sales, and State/Partner teams) to ...
About the Role We are seeking an accomplished Customer Success Manager with 3+ years of experience ... Partner with cross-functional teams (Support, Services, Product, Sales, and State/Partner teams) to ...
Tampa, FL · Remote
The CSM will partner closely with Sales, Professional Services, Support and Product to ensure ... Qualifications * 4+ years in Customer Success, Account Management, or a related client-facing role ...
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Tampa, FL · Remote
The CSM will partner closely with Sales, Professional Services, Support and Product to ensure ... Qualifications * 4+ years in Customer Success, Account Management, or a related client-facing role ...
Tampa, FL · Hybrid
Customer Success activities include ongoing management and oversight of our customers: on-boarding, ... partnerships and growth. Our mission is to create successful long-term relationships with our ...
Tampa, FL · Hybrid
Customer Success activities include ongoing management and oversight of our customers: on-boarding, ... partnerships and growth. Our mission is to create successful long-term relationships with our ...
Miami, FL · On-site
As a Customer Success Manager, you'll report into a Team Manager and analyze the causes of your ... Provide updates to internal cross-functional partners (Product, Sales & Marketing) on customer ...
Miami, FL · On-site
As a Customer Success Manager, you'll report into a Team Manager and analyze the causes of your ... Provide updates to internal cross-functional partners (Product, Sales & Marketing) on customer ...
Miami, FL · On-site
Guide new partners to first value and monitor adoption to catch risk before it affects renewals ... Requirements: * 3+ years in Customer Success, Account Management, or a related post-sales role in ...
Miami, FL · On-site
Guide new partners to first value and monitor adoption to catch risk before it affects renewals ... Requirements: * 3+ years in Customer Success, Account Management, or a related post-sales role in ...
Miami, FL · On-site
$90K - $105K/yr
As a Customer Success Manager, you'll report into a Team Manager and analyze the causes of your ... Provide updates to internal cross-functional partners (Product, Sales & Marketing) on customer ...
Miami, FL · On-site
$90K - $105K/yr
As a Customer Success Manager, you'll report into a Team Manager and analyze the causes of your ... Provide updates to internal cross-functional partners (Product, Sales & Marketing) on customer ...
Daytona Beach, FL · On-site
$45K - $55K/yr
The Customer Success Manager ensures customers achieve successful outcomes by coordinating the ... Partner with Sales and internal stakeholders to identify expansion opportunities that support both ...
Daytona Beach, FL · On-site
$45K - $55K/yr
The Customer Success Manager ensures customers achieve successful outcomes by coordinating the ... Partner with Sales and internal stakeholders to identify expansion opportunities that support both ...
Daytona Beach, FL · On-site
$45K - $55K/yr
The Customer Success Manager ensures customers achieve successful outcomes by coordinating the ... Partner with Sales and internal stakeholders to identify expansion opportunities that support both ...
Daytona Beach, FL · On-site
$45K - $55K/yr
The Customer Success Manager ensures customers achieve successful outcomes by coordinating the ... Partner with Sales and internal stakeholders to identify expansion opportunities that support both ...
Saint Petersburg, FL · On-site
$60K/yr
You'll act as a trusted partner to your clients, helping them adopt new workflows, solve real ... Client success or account management experience is helpful, but not required. What matters most is ...
Saint Petersburg, FL · On-site
$60K/yr
You'll act as a trusted partner to your clients, helping them adopt new workflows, solve real ... Client success or account management experience is helpful, but not required. What matters most is ...
Tampa, FL · Remote
$788/wk
Client Success Managers ensure client needs and expectations are aligned; contractual obligations ... Partner crossfunctionally to drive adoption, satisfaction and growth * Identify opportunities to ...
Tampa, FL · Remote
$788/wk
Client Success Managers ensure client needs and expectations are aligned; contractual obligations ... Partner crossfunctionally to drive adoption, satisfaction and growth * Identify opportunities to ...
Miami, FL · On-site
Guide new partners to first value and monitor adoption to catch risk before it affects renewals ... Requirements: * 3+ years in Customer Success, Account Management, or a related post-sales role in ...
Miami, FL · On-site
Guide new partners to first value and monitor adoption to catch risk before it affects renewals ... Requirements: * 3+ years in Customer Success, Account Management, or a related post-sales role in ...
... Success Manager who is passionate about helping customers achieve their goals using our innovative ... You will act as a strategic partner, helping clients navigate our platform effectively, instilling ...
... Success Manager who is passionate about helping customers achieve their goals using our innovative ... You will act as a strategic partner, helping clients navigate our platform effectively, instilling ...
Miami, FL · On-site
Guide new partners to first value and monitor adoption to catch risk before it affects renewals ... Requirements: * 3+ years in Customer Success, Account Management, or a related post-sales role in ...
Quick apply
Miami, FL · On-site
Guide new partners to first value and monitor adoption to catch risk before it affects renewals ... Requirements: * 3+ years in Customer Success, Account Management, or a related post-sales role in ...
Description The Customer Success Manager (CSM) is responsible for ensuring customers achieve ... Partner with customer stakeholders (operations, reliability, safety, compliance, IT) to align drone ...
Description The Customer Success Manager (CSM) is responsible for ensuring customers achieve ... Partner with customer stakeholders (operations, reliability, safety, compliance, IT) to align drone ...
Saint Petersburg, FL · On-site
$63K - $75K/yr
Customer Success Manager I Ready to join a team that's all in? At Imprivata, we deliver unified ... Partner with renewals to protect and grow ARR for customer base through risk and renewals ...
Saint Petersburg, FL · On-site
$63K - $75K/yr
Customer Success Manager I Ready to join a team that's all in? At Imprivata, we deliver unified ... Partner with renewals to protect and grow ARR for customer base through risk and renewals ...
Miami, FL · On-site
Senior Customer Success Manager Miami, Austin Overview of the Role We are seeking a Senior Customer ... Become a strategic partner to our customers by understanding the customers' business, their ...
Miami, FL · On-site
Senior Customer Success Manager Miami, Austin Overview of the Role We are seeking a Senior Customer ... Become a strategic partner to our customers by understanding the customers' business, their ...
The Customer Success Manager (CSM) is responsible for ensuring customers achieve measurable value ... Partner with customer stakeholders (operations, reliability, safety, compliance, IT) to align drone ...
Quick apply
The Customer Success Manager (CSM) is responsible for ensuring customers achieve measurable value ... Partner with customer stakeholders (operations, reliability, safety, compliance, IT) to align drone ...
Orlando, FL · On-site +1
... Success Manager who is passionate about helping customers achieve their goals using our innovative ... You will act as a strategic partner, helping clients navigate our platform effectively, instilling ...
Orlando, FL · On-site +1
... Success Manager who is passionate about helping customers achieve their goals using our innovative ... You will act as a strategic partner, helping clients navigate our platform effectively, instilling ...
The Customer Success Manager will own a defined portfolio of high-value accounts and shift our relationship with them from reactive problem-solving to proactive partnership. Where Support reacts ...
The Customer Success Manager will own a defined portfolio of high-value accounts and shift our relationship with them from reactive problem-solving to proactive partnership. Where Support reacts ...
$24.3K - $31.6K
4% of jobs
$31.6K - $38.9K
10% of jobs
$44K is the 25th percentile. Wages below this are outliers.
$38.9K - $46.2K
16% of jobs
$46.2K - $53.5K
15% of jobs
The median wage is $56.3K / yr.
$53.5K - $60.8K
14% of jobs
$60.8K - $68.1K
14% of jobs
$70.1K is the 75th percentile. Wages above this are outliers.
$68.1K - $75.4K
10% of jobs
$75.4K - $82.7K
10% of jobs
$82.7K - $90K
4% of jobs
$90K - $97.3K
2% of jobs
$97.3K - $104.6K
2% of jobs
$24.3K
$62.1K
$104.6K
| Aspect | Partnership Success Manager | Account Manager |
|---|---|---|
| Primary Focus | Building and maintaining strategic partnerships, ensuring mutual growth | Managing client accounts, ensuring customer satisfaction and retention |
| Work Environment | Collaborative, often with external partners and internal teams | Customer-facing, primarily with existing clients |
| Required Skills | Relationship management, strategic planning, communication | Customer service, sales, problem-solving |
The Partnership Success Manager focuses on developing and nurturing strategic partnerships to drive mutual success, while the Account Manager primarily manages existing client accounts to ensure satisfaction and retention. Both roles require strong relationship skills but differ in scope and objectives.

Full-time
Re-posted 5 days ago
GENERAL DESCRIPTION
The Commercial Client Success Manager is a full-time role with the expectation of working overtime as needed to meet job and client responsibilities. The team is seeking a talented Commercial Client Success Manager to help continue exceeding industry-recognized Net Retention goals. This position is primarily based in our St. Petersburg, Florida office and may require travel to various client locations as needed.
The Commercial Client Success Manager is responsible for retaining and expanding relationships within the commercial client segment, which includes growing firms with strong potential for expansion.
Reporting to the Client Success Program Manager, this role owns post-sale outcomes for assigned commercial accounts. The Commercial Client Success Manager serves as a trusted advisor to clients while driving renewals and identifying expansion opportunities. This role works cross-functionally, partnering closely with Sales and Delivery teams to align client outcomes with business growth and ensure consistent, high-quality client experience.
DUTIES AND RESPONSIBILITIES
Account Retention & Growth
Account Strategy & Risk Management
Cross-Functional Collaboration
DESIRED QUALIFICATIONS
The most critical attributes for success on our team include a genuine interest in our work, a willingness to learn, an exceptional work ethic, and a strong commitment to quality and success. The ideal candidate demonstrates excellent written and verbal communication skills, personal accountability, and loyalty in how they build and maintain relationships. These attributes are prioritized over specific fields of study or technical experience.
COMPANY DESCRIPTION
360 Advanced is a Cybersecurity and Compliance professional services firm that provides customized integrated solutions. Our clients range across industries and extend from small businesses to the Fortune 500. We work with client operations in over 40 states and on five continents globally. We are based in downtown St. Petersburg and are looking for a Commercial Client Success Manager to join our team.