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Partner Success Jobs in Minnesota (NOW HIRING)

Protolabs

Customer Success Partner II

Maple Plain, MN · On-site

$44K - $58K/yr

The Customer Support Partner II is responsible for providing excellent service to our growing customer base and our internal customers. In addition to executing standard customer service requirements ...

Workday

Sr. Partner Account Manager

Minneapolis, MN · On-site

If you enjoy building meaningful partnerships that directly impact business outcomes and customer success, this is a team where your contributions will be visible and valued. About The Role As a ...

Nova-Tech Engineering, LLC

Culture Partner

Willmar, MN · On-site

$75K - $90K/yr

Culture Partner Pay Range: $75,000-$90,000/Year Who is Nova-Tech Engineering? Headquartered in ... Define success metrics, analyze engagement and cultural health, and use data to guide strategy and ...

Nova-Tech Engineering

Culture Partner

Willmar, MN · On-site

Culture Partner Pay Range: $80,250 - $107,000/Year Who is Nova-Tech Engineering? Headquartered in ... Define success metrics, analyze engagement and cultural health, and use data to guide strategy and ...

Nova-Tech Engineering

Culture Partner

Willmar, MN · On-site

$80K - $107K/yr

Culture Partner Pay Range: $80,250 - $107,000/Year Who is Nova-Tech Engineering? Headquartered in ... Define success metrics, analyze engagement and cultural health, and use data to guide strategy and ...

Michels Corporation

Leave Partner

Otsego, MN · On-site

$87K - $113K/yr

Leave Manager - Leave Partner Improving America's infrastructure isn't for the weak. It takes grit ... Success requires embodying the corporate culture in all interactions and demonstrating ...

Michels Corporation

Leave Partner

Otsego, MN · On-site

$68K - $88K/yr

Find out how a career as a Leave Partner can change yours. As a Leave Partner, you will be ... Critical for success will be the ability to embody the corporate culture in all interactions and ...

Michels

Leave Partner

Elk River, MN · On-site

$68K - $88K/yr

Leave Partner Improving America's infrastructure isn't for the weak. It takes grit, determination ... Critical for success will be the ability to embody the corporate culture in all interactions and ...

Vertical Insure

Account Manager

Minneapolis, MN · On-site

$75K - $90K/yr

Success is measured by revenue expansion, partner satisfaction, and overall account health. Our Minneapolis office operates on a hybrid model, with in-office collaboration on Tuesdays and Thursdays.

Michels Canada

Leave Partner

Elk River, MN · On-site

$68K - $88K/yr

Leave Partner Improving America's infrastructure isn't for the weak. It takes grit, determination ... Critical for success will be the ability to embody the corporate culture in all interactions and ...

Michels

Leave Partner

Otsego, MN · On-site

$68K - $88K/yr

Find out how a career as a Leave Partner can change yours. As a Leave Partner, you will be ... Critical for success will be the ability to embody the corporate culture in all interactions and ...

Michels Corporation

Leave Partner

Otsego, MN · On-site

$68K - $88K/yr

Find out how a career as a Leave Partner can change yours. As a Leave Partner, you will be ... Critical for success will be the ability to embody the corporate culture in all interactions and ...

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Partner Success information

What is a partner success?

Partner Success roles focus on building and maintaining strong relationships with a company's business partners. Professionals in these positions ensure that partners achieve their desired outcomes when collaborating with the company, providing support, guidance, and resources as needed. They often act as the main point of contact, helping partners navigate challenges and maximize the value of the partnership. Typical tasks include onboarding new partners, addressing concerns, monitoring performance metrics, and driving mutual growth initiatives.

How does a partner success professional typically collaborate with internal teams to support external partners?

Partner Success professionals frequently work cross-functionally, coordinating with sales, product, and customer support teams to ensure that external partners receive timely assistance and resources. They act as a bridge, communicating partner needs and feedback internally, and aligning company offerings with partner goals. This collaboration helps resolve issues efficiently, drive mutual growth, and foster long-term relationships. Expect regular meetings and joint projects with various departments to ensure partner satisfaction and success.

What are the key skills and qualifications needed to thrive as a partner success manager, and why are they important?

To thrive as a Partner Success Manager, you need strong relationship management, strategic thinking, and a background in business or account management, often supported by a relevant degree. Familiarity with CRM platforms, data analytics tools, and partner management software is typically required. Exceptional communication, problem-solving abilities, and collaboration skills help you build trust and effectively address partner needs. These competencies are essential for driving partner satisfaction, retention, and mutual business growth.

What is the difference between Partner Success vs Customer Success Manager?

AspectPartner SuccessCustomer Success Manager
Primary FocusBuilding and maintaining relationships with partners to drive mutual growthEnsuring customer satisfaction and retention within a company's user base
Work EnvironmentCollaborates with external partners and internal teamsWorks directly with end customers and internal support teams
Required CredentialsOften requires industry-specific knowledge, relationship management skillsRequires customer service, communication, and product knowledge

Partner Success professionals focus on managing relationships with external partners to foster growth and collaboration, while Customer Success Managers work directly with end customers to ensure satisfaction and retention. Both roles require strong communication skills and industry knowledge but differ mainly in their target audiences and relationship types.

What are the most commonly searched types of Partner Success jobs in Minnesota?

The most popular types of Partner Success jobs in Minnesota are:

What are popular job titles related to Partner Success jobs in Minnesota?

For Partner Success jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Partner Success jobs in Minnesota look for?

The top searched job categories for Partner Success jobs in Minnesota are:

Partner Success jobs near you
Infographic showing various Partner Success job openings in Minnesota as of August 2026, with employment types broken down into 78% Full Time, 15% Part Time, and 7% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution.

Customer Success Partner II

Maple Plain, MN • On-site

Protolabs
Industrial Machinery Manufacturing • 1 - 5K employees
Learn more about Protolabsexternal

$44K - $58K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago

Key responsibilities

  • Perform complex customer service tasks, including understanding escalation procedures and acting as a subject matter expert.

  • Collaborate with customers and internal teams to understand requests and develop options to meet customer needs.

  • Organize and troubleshoot customer requests, providing timely and accurate information, and coordinate between departments to resolve order issues.

Protolabs rating

9.1

Company rating: 9.1 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

Job description

Be yourself at Protolabs 
Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification.  We are an equal opportunity employer, and we are committed to building a diverse team that feels they are valued in the workplace.  So do you feel you do not meet every single requirement but still intrigued? We encourage you to still apply!  You can help make our company even better.  We do not discriminate based on race, color, national origin, sexual orientation, gender, age, mental or physical ability, or any way you represent yourself.  We strongly believe diversity makes for more successful teams. 
 
Why Protolabs? 
We are the leaders in digital manufacturing.  We hire doers, makers, and creative thinkers who tackle our roles with an entrepreneurial spirit.  Our culture is centered around meaningful work that brings new and innovative products to market at unprecedented speeds.  We are a diverse team that comes from all walks of life and take pride in our team who is smart, genuine, humble, and passionate about what we do.  It’s our people who fuel our creativity and make our culture feel like home. 

Join our team as a Customer Support Partner II!
 
This is a HYRBRID role - onsite Tuesday-Thursday in Maple Plain, MN.
 
The Customer Support Partner II is responsible for providing excellent service to our growing customer base and our internal customers.  In addition to executing standard customer service requirements, they will also process complex tasks that require a deeper knowledge of Protolabs services and processes.  They may be assigned specific processes or tasks for which they are the subject matter expert as well as some project work.    
What You Will Do:
  • Perform complex customer service tasks with accuracy and efficiency:
  • Understand when, how and who to escalate issues and is considered a subject matter expert.
  • Collaborate with customers and internal partners to understand customer requests and developing options to meet the requests
  • Provides timely and accurate information to incoming customer order status and product knowledge requests
  • Organize and troubleshoot customer requests, meeting customer needs in real-time. 
  • Advocates for Protolabs and is a representative of the company. 
  • Familiar with processes owned by other departments; coordinate and liaison between departments and customer to resolve order issues.
  • Mentors team members, supporting collective learning and training.   
  • Ownership of learning and personal development, including timely completion of all assigned courses, identification of skill gaps, and staying current on all process/policy changes.
  • Serves and an SME for specific processes within the organization 
What It Takes:
  • College degree is preferred with related work experience.
  • Recommended 3-5 years Customer Service experience in a manufacturing environment preferred.
  • Proficient in Microsoft products and general computer navigation.  
  • Familiar with CRM and ERP software.
  • Demonstrates attention to detail, initiative, and resourcefulness.
  • Ability to quickly adapt to new systems and programs.
  • Strong communication skills.
  • Excellent customer relationship skills.
  • Solid problem-solving skills, seek out resources and solutions for consideration.
  • Strong understanding of Logistics and different shipping scenarios. 
What's in it for you:
  • We offer a competitive salary and total rewards package
  • We offer amazing benefits including but not limited to:
    • Health Insurance: Traditional OR High Deductible plan
    • Flexible Spending Accounts
    • Health Savings Account (including employer contributions)
    • Dental and Vision
    • Basic and Supplemental Life Insurance
    • Short-Term and Long-Term Disability
    • Paid caregiver leave
  • You will receive at least 3 weeks of PTO + Wellness + Holiday Pay + Volunteer Hours
  • 401k with company match and immediate vest
  • Employee Stock Purchase Program at a discounted rate
  • Matching grants through Protolabs foundation
  • And More!
Protolabs offers a competitive total rewards package, and compensation mix vary based on position, such as base wage, as well as other earnings including incentives and commissions. Actual pay offered will vary depending on multiple factors which may include, without limitation, job function, work experience, specialized skills, training, education, and certifications. 
 
Proto Labs maintains ITAR-compliant operations in all of our United States based facilities.  Due to ITAR regulations, this role is only open to U.S. Citizens, lawful permanent residents (green card holders) or foreign nationals granted refugee or asylee status.  Individuals with temporary visas (e.g. E, F-1, H-1, H-2, L, B, J, TN or OPT) are not eligible for hire in this role.
 
Proto Labs, Inc. is an Equal Opportunity Employer
 
Physical Demands:
While performing the essential duties of this job, the employee is regularly required to sit; use a computer keyboard, monitor and mouse, telephone and printer; reach with hands, and arms, talk, see and hear.  The employee is occasionally required to stand, walk, stoop or kneel and must occasionally lift and/or move up to 25 pounds.
Work Environment:
Indoors (A/C); nonsmoking; the majority of this job function is performed in an office setting requiring normal safety precautions. However, there may be job duties that require the employee to spend time in the manufacturing areas exposed to machinery and noise; eye protection occasionally required. Occasionally works in outside weather conditions. Occasionally works near moving mechanical parts and in high, precarious places and is occasionally exposed to wet and/or humid conditions, fumes or airborne particles, toxic or caustic chemicals, risk of electrical shock and vibration. The noise level in the work environment is usually quiet to moderate.
  

What Protolabs employees say

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