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Partner Success Associate Jobs in North Carolina

botsplash

Client Success Associate

Charlotte, NC · On-site

Client Success Associate US - Charlotte Business Team Full time Salary We are seeking a passionate ... Botsplash partners with clients across the lending, fintech, and automotive industries, helping ...

Figure

Customer Success Associate

Charlotte, NC · On-site

$71K/yr

Together with our 170+ partners, we've originated over $17 billion in home equity loans (HELOCs) on ... As a Customer Success Associate, you'll build real experience in lending, compliance, and customer ...

Figure Lending

Customer Success Associate

Charlotte, NC · On-site

$71K/yr

Together with our 170+ partners, we've originated over $17 billion in home equity loans (HELOCs) on ... As a Customer Success Associate, you'll build real experience in lending, compliance, and customer ...

Figure Lending

Customer Success Associate

Charlotte, NC · Hybrid

$71K/yr

Together with our 170+ partners, we've originated over $17 billion in home equity loans (HELOCs) on ... As a Customer Success Associate, you'll build real experience in lending, compliance, and customer ...

Figure Lending

Customer Success Associate

Charlotte, NC · Hybrid

$71K/yr

Together with our 170+ partners, we've originated over $17 billion in home equity loans (HELOCs) on ... As a Customer Success Associate, you'll build real experience in lending, compliance, and customer ...

New York Life

Associate Partner

Greensboro, NC · On-site

$69K - $130K/yr

We are currently seeking an Associate Partner to join our team. You will be responsible for ... We are focused on the long-term success of our clients. Awards & Accolades... We're proud of our ...

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Showing results 1-20

All JobsPartner Success Associate JobsPartner Success Associate Jobs in North Carolina

Partner Success Associate information

See North Carolina salary details

$16.8K

$48.2K

$84.5K

How much do partner success associate jobs pay per year?

As of Aug 16, 2026, the average yearly pay for partner success associate in North Carolina is $48,158.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,500.00 and $59,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a partner success associate?

To thrive as a Partner Success Associate, you need strong relationship management, problem-solving, and organizational skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms like Salesforce, data analysis tools, and project management systems is typically required. Excellent communication, adaptability, and a proactive attitude help you build trust and effectively support partners. These skills ensure lasting partnerships, drive mutual growth, and contribute to overall business success.

What is a partner success associate?

A Partner Success Associate is a professional responsible for supporting and managing relationships with a company's business partners or clients. They ensure that partners have the resources and support needed to achieve mutual goals, resolve issues, and maximize the value of the partnership. This role often involves onboarding new partners, providing training, addressing concerns, and collaborating with internal teams to drive partner satisfaction and success.

What are some common challenges faced by a partner success associate, and how can they be effectively managed?

Partner Success Associates often encounter challenges such as managing diverse partner expectations, navigating complex onboarding processes, and ensuring timely communication across teams. To effectively manage these challenges, it's important to develop strong relationship-building skills, stay organized with clear documentation, and proactively address partner concerns. Collaborating closely with internal teams like sales, support, and product can also help resolve issues quickly and create a positive experience for partners.

What are the most commonly searched types of Partner Success jobs in North Carolina?

The most popular types of Partner Success jobs in North Carolina are:

What are popular job titles related to Partner Success Associate jobs in North Carolina?

For Partner Success Associate jobs in North Carolina, the most frequently searched job titles are:

What job categories do people searching Partner Success Associate jobs in North Carolina look for?

The top searched job categories for Partner Success Associate jobs in North Carolina are:

What cities in North Carolina are hiring for Partner Success Associate jobs?

Cities in North Carolina with the most Partner Success Associate job openings:

Partner Success Associate jobs near you
Infographic showing various Partner Success Associate job openings in North Carolina as of August 2026, with employment types broken down into 79% Full Time, 19% Part Time, and 2% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $48,158 per year, or $23.2 per hour.

Client Success Associate

botsplash

Charlotte, NC • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 days ago

Job description

Client Success Associate

US - Charlotte

Business Team

Full time

Salary

Job Description

We are seeking a passionate, driven, and customer-focused Client Success Associate to join our growing team. Botsplash partners with clients across the lending, fintech, and automotive industries, helping them deliver best-in-class digital engagement experiences.

The ideal candidate is someone who genuinely enjoys working with customers, thrives on solving problems, and is motivated to uncover opportunities that help clients grow. This role will play a key part in building strong, long-term relationships by serving as a trusted point of contact, guiding customers through platform best practices, and helping resolve issues alongside our internal teams.

If you're enthusiastic about technology, energized by client interaction, and excited to make an impact, we'd love to meet you.

Responsibilities
  • Guide new customers through implementation and training, ensuring their success with Botsplash
  • Ability to act as a consultant, provide tailored solutions, and handle conflict resolution.
  • Attend weekly client calls and review performance metrics
  • Act as the voice of the customer by relaying feedback and pain points
  • Create reports to show progress and inform strategy.
  • Monitor customer health and progress, identify risks of churn
  • Manage support inquiries and tickets
  • Work closely with the Dev/Product team to prepare a roadmap
  • Understand and implement client API integrations and assist with API integration projects
  • Look for opportunities for account growth through upselling or cross-selling.
Requirements
  • Hands on with technology change requests and system setup
  • Strong verbal and written communication skills
  • Strong research and analytical skills and problem-solving ability
  • Must be responsive, pro-active, enthusiastic, and adaptable
  • Genuine interest in technology and business with the desire to learn more
  • Previous internship experience in related role is a plus
Benefits
  • Medical, Dental, Vision and Life Insurance
  • Training and Education Allowance
  • Paid time off
  • Company observed Federal Holidays
  • 401K plan with matching
About Botsplash

At Botsplash, our goal is to help our enterprise clients "Be Where Their Customers Are". Our Software-as-a-Service platform helps businesses manage conversations and engagements with their customers across multiple digital channels – SMS, Website Chat, Facebook, Video and others. We are a bootstrapped, profitable company and located in the Charlotte, NC area. Our clients are in Fintech, Lending, Insurance, Education and Auto industries.

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