Associates or Bachelors degree preferred * One or more years of customer service experience in ... Premium brand partner discounts * Employee-led Committees * denotes full-time permanent employee ...
Associates or Bachelors degree preferred * One or more years of customer service experience in ... Premium brand partner discounts * Employee-led Committees * denotes full-time permanent employee ...
Customer Success Specialist
Plymouth, MN · On-site
$20.50 - $23/hr
Associates or Bachelors degree preferred * One or more years of customer service experience in ... Premium brand partner discounts * Employee-led Committees * denotes full-time permanent employee ...
Customer Success Specialist
Plymouth, MN · On-site
$20.50 - $23/hr
Associates or Bachelors degree preferred * One or more years of customer service experience in ... Premium brand partner discounts * Employee-led Committees * denotes full-time permanent employee ...
Customer Success Specialist
Plymouth, MN · On-site
Associates or Bachelors degree preferred * One or more years of customer service experience in ... Premium brand partner discounts * Employee-led Committees * denotes full-time permanent employee ...
Quick apply
Customer Success Specialist
Plymouth, MN · On-site
Associates or Bachelors degree preferred * One or more years of customer service experience in ... Premium brand partner discounts * Employee-led Committees * denotes full-time permanent employee ...
Strategic Partner, Grand Casino Hinckley $60,000-$99,000/annually
Hinckley, MN · On-site
$60K - $99K/yr
You'll partner directly with business leaders to co-create future-ready strategies, shape associate ... What Success Looks Like * Strategic talent programs yield measurable impact on retention ...
Strategic Partner, Grand Casino Hinckley $60,000-$99,000/annually
Hinckley, MN · On-site
$60K - $99K/yr
You'll partner directly with business leaders to co-create future-ready strategies, shape associate ... What Success Looks Like * Strategic talent programs yield measurable impact on retention ...
... Client success and the Mission to deliver best-in-class global MedTech development solutions ... Associate information in our HRIS system including but not limited to timely approvals, timely ...
... Client success and the Mission to deliver best-in-class global MedTech development solutions ... Associate information in our HRIS system including but not limited to timely approvals, timely ...
Sales Associate
Blaine, MN · On-site
$60K - $80K/yr
Our commitment to quality and service has made us a trusted partner for over 2.5 million homeowners ... We believe that a positive environment leads to greater success, which is why we host regular team ...
Sales Associate
Blaine, MN · On-site
$60K - $80K/yr
Our commitment to quality and service has made us a trusted partner for over 2.5 million homeowners ... We believe that a positive environment leads to greater success, which is why we host regular team ...
Sales Associate
$60K - $80K/yr
Our commitment to quality and service has made us a trusted partner for over 2.5 million homeowners ... We believe that a positive environment leads to greater success, which is why we host regular team ...
Sales Associate
$60K - $80K/yr
Our commitment to quality and service has made us a trusted partner for over 2.5 million homeowners ... We believe that a positive environment leads to greater success, which is why we host regular team ...
Sales Associate
Minneapolis, MN · On-site
$60K - $80K/yr
Our commitment to quality and service has made us a trusted partner for over 2.5 million homeowners ... We believe that a positive environment leads to greater success, which is why we host regular team ...
Sales Associate
Minneapolis, MN · On-site
$60K - $80K/yr
Our commitment to quality and service has made us a trusted partner for over 2.5 million homeowners ... We believe that a positive environment leads to greater success, which is why we host regular team ...
Sales Associate
Burnsville, MN · On-site
$60K - $80K/yr
Our commitment to quality and service has made us a trusted partner for over 2.5 million homeowners ... We believe that a positive environment leads to greater success, which is why we host regular team ...
Sales Associate
Burnsville, MN · On-site
$60K - $80K/yr
Our commitment to quality and service has made us a trusted partner for over 2.5 million homeowners ... We believe that a positive environment leads to greater success, which is why we host regular team ...
Sales Associate
Minneapolis, MN · On-site
$60K - $80K/yr
Our commitment to quality and service has made us a trusted partner for over 2.5 million homeowners ... We believe that a positive environment leads to greater success, which is why we host regular team ...
Sales Associate
Minneapolis, MN · On-site
$60K - $80K/yr
Our commitment to quality and service has made us a trusted partner for over 2.5 million homeowners ... We believe that a positive environment leads to greater success, which is why we host regular team ...
Sales Associate
Maple Grove, MN · On-site
$60K - $80K/yr
Our commitment to quality and service has made us a trusted partner for over 2.5 million homeowners ... We believe that a positive environment leads to greater success, which is why we host regular team ...
Sales Associate
Maple Grove, MN · On-site
$60K - $80K/yr
Our commitment to quality and service has made us a trusted partner for over 2.5 million homeowners ... We believe that a positive environment leads to greater success, which is why we host regular team ...
Sales Associate
Blaine, MN · On-site
$60K - $80K/yr
Our commitment to quality and service has made us a trusted partner for over 2.5 million homeowners ... We believe that a positive environment leads to greater success, which is why we host regular team ...
Sales Associate
Blaine, MN · On-site
$60K - $80K/yr
Our commitment to quality and service has made us a trusted partner for over 2.5 million homeowners ... We believe that a positive environment leads to greater success, which is why we host regular team ...
Sales Associate
Burnsville, MN · On-site
$60K - $80K/yr
Our commitment to quality and service has made us a trusted partner for over 2.5 million homeowners ... We believe that a positive environment leads to greater success, which is why we host regular team ...
Sales Associate
Burnsville, MN · On-site
$60K - $80K/yr
Our commitment to quality and service has made us a trusted partner for over 2.5 million homeowners ... We believe that a positive environment leads to greater success, which is why we host regular team ...
Sales Associate
Bloomington, MN · On-site
$60K - $80K/yr
Our commitment to quality and service has made us a trusted partner for over 2.5 million homeowners ... We believe that a positive environment leads to greater success, which is why we host regular team ...
Sales Associate
Bloomington, MN · On-site
$60K - $80K/yr
Our commitment to quality and service has made us a trusted partner for over 2.5 million homeowners ... We believe that a positive environment leads to greater success, which is why we host regular team ...
Retail Associate
Red Wing, MN · On-site
$15.25 - $17.50/hr
... Partners to export specialists - create braggingly happy customers spanning national accounts ... Ready to contribute to the success of our food solutions company? Apply now! Location: 615 Main ...
Retail Associate
Red Wing, MN · On-site
$15.25 - $17.50/hr
... Partners to export specialists - create braggingly happy customers spanning national accounts ... Ready to contribute to the success of our food solutions company? Apply now! Location: 615 Main ...
Sales Associate
$60K - $80K/yr
Our commitment to quality and service has made us a trusted partner for over 2.5 million homeowners ... We believe that a positive environment leads to greater success, which is why we host regular team ...
Sales Associate
$60K - $80K/yr
Our commitment to quality and service has made us a trusted partner for over 2.5 million homeowners ... We believe that a positive environment leads to greater success, which is why we host regular team ...
Sales Associate
$60K - $80K/yr
Our commitment to quality and service has made us a trusted partner for over 2.5 million homeowners ... We believe that a positive environment leads to greater success, which is why we host regular team ...
Sales Associate
$60K - $80K/yr
Our commitment to quality and service has made us a trusted partner for over 2.5 million homeowners ... We believe that a positive environment leads to greater success, which is why we host regular team ...
Sales Associate
Saint Paul, MN · On-site
$60K - $80K/yr
Our commitment to quality and service has made us a trusted partner for over 2.5 million homeowners ... We believe that a positive environment leads to greater success, which is why we host regular team ...
Sales Associate
Saint Paul, MN · On-site
$60K - $80K/yr
Our commitment to quality and service has made us a trusted partner for over 2.5 million homeowners ... We believe that a positive environment leads to greater success, which is why we host regular team ...
Retail Associate
Red Wing, MN · On-site
$15.25 - $17.50/hr
... Partners to export specialists - create braggingly happy customers spanning national accounts ... Ready to contribute to the success of our food solutions company? Apply now! Location: 615 Main ...
Retail Associate
Red Wing, MN · On-site
$15.25 - $17.50/hr
... Partners to export specialists - create braggingly happy customers spanning national accounts ... Ready to contribute to the success of our food solutions company? Apply now! Location: 615 Main ...
This role partners closely with assigned sales representatives to build strong customer ... Technical Degree or Associate of Arts Degree preferred. Experience * 4-5 years of customer service ...
This role partners closely with assigned sales representatives to build strong customer ... Technical Degree or Associate of Arts Degree preferred. Experience * 4-5 years of customer service ...
Partner Success Associate information
See Minnesota salary details
$18.1K - $24.8K
6% of jobs
$24.8K - $31.4K
9% of jobs
$37.4K is the 25th percentile. Wages below this are outliers.
$31.4K - $38K
10% of jobs
$38K - $44.7K
9% of jobs
The median wage is $51.3K / yr.
$44.7K - $51.3K
15% of jobs
$51.3K - $57.9K
21% of jobs
$61.2K is the 75th percentile. Wages above this are outliers.
$57.9K - $64.6K
8% of jobs
$64.6K - $71.2K
13% of jobs
$71.2K - $77.8K
4% of jobs
$77.8K - $84.5K
2% of jobs
$84.5K - $91.1K
2% of jobs
$18.1K
$51.9K
$91.1K
How much do partner success associate jobs pay per year?
What are the key skills and qualifications needed to thrive as a Partner Success Associate, and why are they important?
What is a Partner Success Associate?
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Other
Medical, Dental, Life, Retirement, PTO
Re-posted 19 days ago
Job description
Description
Mur-chol-uh-jee | The science of company merch; the skill of creating and delivering custom-branded apparel and corporate gifts around the world.
Merchology is a leading eCommerce retailer in B2B sales of co-branded merchandise including apparel, headwear, drinkware, gifts, and accessories. We are family-owned, people-powered, and we are adding to our #MerchFam at our facility in Plymouth. Come see why we are a three-time Star Tribune Top Workplaces award winner!
Merchology seeks a Customer Service Specialist I for our Customer Service team. Reporting to the Customer Service Supervisor, the Customer Service Specialist I has a critical role that supports customers with order post-sale. The role fields any inquiries the customer has after their initial logo proof has been approved including order status updates, providing details regarding any out of stock or damaged products, and information on rush requests or firm deadlines.
PRIMARY RESPONSIBILITIES
A successful Customer Service Specialist I will:
- Handle incoming customer calls and initiate outbound calls, ensuring prompt response to voicemails left by customers.
- Assist in placing external purchase orders and proofing
- Assist with answering New Order ticket questions that come in including status updates, rush or firm proof approvals, any order issue while their product is in production, during transit or after delivery, out of stock, and damaged product.
- Collaborate with external vendors to ensure purchase orders are accurately decorated, fulfilled to quality standards, and delivered to customers on time.
- Manage and promptly address incoming emails, Slack chats, or internal tags.
- Respond to customer emails through a shared Customer Service email inbox.
- Have a collaborative demeanor to build relationships and trust with customers who seek assistance with orders
- Complete additional projects or duties as assigned
Requirements
REQUIRED QUALIFICATIONS
- High school diploma or GED required; Associates or Bachelors degree preferred
- One or more years of customer service experience in retail, restaurant, sales, or office environment
- Friendly and team-oriented attitude to Win as a Team
- Demonstrated problem solving skills
- Microsoft Office Suite proficiency
- Efficient and detail-oriented
- Excellent communication skills
- Experience with a CRM (e.g., HubSpot) preferred but not required
WHAT WE OFFER
In addition to an outstanding creative culture, authentically nice people, and interesting work, we have:
- Generous PTO (18 days per year)
- 8 company-paid holidays
- Hybrid work schedule for select departments
- 40 hours of paid volunteer time
- 401(k) with match
- Medical and dental insurance options, FSA, and HSA (with company HSA match), Critical Illness and Hospital Indemnity, Short- and Long-Term disability insurance options
- Company-paid life insurance
- Company-sponsored social events
- Premium brand partner discounts
- Employee-led Committees
* denotes full-time permanent employee benefits
LOCATION
- 3000 Niagara Lane North, Plymouth, MN 55447
- Remote hybrid role: Three days onsite, two days remote following training
INDUSTRY
- Business to Business eCommerce and Apparel
Merchology is an equal opportunity employer and certified Disability-owned Business Enterprise. We celebrate diversity and are committed to a workplace where personal and professional growth are achieved through inclusion. If you require disability resources to submit your application, please email jobs@merchology.com for assistance.
About Merchology
Sourced by ZipRecruiter
Industry
Apparel and accessories stores
Company size
51 - 200 Employees
Headquarters location
Minneapolis, MN, US
Year founded
2013