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Partner Operations Manager Jobs in Kitchener, ON

... case management, regulatory compliance, and minimal operational disruption. * Partner with ... manufacturing leadership and Health, Safety & Environment (HSE) to promote a strong safety culture ...

Talent + People Partner

Burlington, ON · On-site

CA$60K - CA$80K/yr

This is a hands-on role at the intersection of recruiting and HR operations - perfect for someone ... Own and manage our HR systems, including our ATS and Glassdoor * Create a world class experience ...

HR Business Partner

Cambridge, ON · On-site

CA$72K - CA$99K/yr

In this role, you will act as a trusted partner for people managers and their teams driving organizational capability, talent strategy, and operational excellence across assigned functions. This role ...

Provides change management leadership. Coordinates employee transfers, status changes, new hire ... Act as a trusted advisor to Operations leadership, providing strategic guidance on talent ...

Human Resources Business Partner

Kitchener, ON · On-site +1

  • Medical

  • Retirement

  • PTO

Global HR Manager Location:Texas (remote) or Kitchener (office based) About the Role We are seeking ... Maintain strong operational discipline across HR activities Systems & Data (Workday) * Leverage ...

Showing results 41-60

Partner Operations Manager information

See Kitchener, ON salary details

$12

$39

$76

How much do partner operations manager jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for partner operations manager in Kitchener, ON is $39.52, according to ZipRecruiter salary data. Most workers in this role earn between $25.12 and $51.58 per hour, depending on experience, location, and employer.

What is a partner operations manager?

Partner Operations Managers are professionals responsible for overseeing and optimizing the processes and relationships between a company and its external partners, such as vendors, resellers, or affiliates. They coordinate cross-functional teams to ensure smooth collaboration, resolve operational issues, and drive mutual business growth. Their role often involves analyzing performance metrics, managing partner onboarding, and developing strategies to enhance operational efficiency. By maintaining strong communication and alignment, Partner Operations Managers help maximize value for both the company and its partners.

What does a partner operations manager do?

A partner operations manager oversees the processes and relationships involved in managing partnerships between a company and its external partners. They coordinate communication, ensure contractual compliance, optimize partner performance, and often use tools like CRM systems to track progress. The role requires strong organizational, communication, and problem-solving skills to support strategic business growth.

What are the key skills and qualifications needed to thrive as a partner operations manager, and why are they important?

A Partner Operations Manager typically needs strong analytical skills, experience in business operations, and a relevant degree such as business administration or supply chain management. Familiarity with CRM systems, data analytics tools, and project management software is often required, along with certifications like PMP or Six Sigma being advantageous. Excellent communication, relationship-building, and problem-solving abilities are vital soft skills for collaborating with internal teams and external partners. These combined skills ensure efficient partner management, process optimization, and the achievement of organizational goals.

How does a partner operations manager typically collaborate with cross-functional teams to support partner success?

As a Partner Operations Manager, you'll regularly collaborate with sales, marketing, product, and customer success teams to ensure partner needs are met and operational processes run smoothly. This involves coordinating onboarding, resolving escalations, optimizing workflows, and facilitating clear communication between partners and internal teams. Your role is pivotal in identifying process improvements and aligning goals across departments to drive mutual growth and satisfaction. Effective collaboration and relationship management are key to delivering a seamless partner experience.

What is the difference between Partner Operations Manager vs Partner Account Manager?

AspectPartner Operations ManagerPartner Account Manager
Primary FocusStreamlining partner processes, managing operations, and optimizing partner programsManaging relationships, sales, and performance of individual partner accounts
ResponsibilitiesOperational efficiency, partner onboarding, process improvementsAccount growth, renewals, and partner engagement
Skills & CredentialsProject management, operational expertise, communication skillsSales, relationship management, negotiation skills
Work EnvironmentCross-functional teams, internal operationsCustomer-facing, client relationship focus

While both roles involve working with partners, the Partner Operations Manager focuses on optimizing partner processes and operational efficiency, whereas the Partner Account Manager emphasizes managing individual partner relationships and sales performance. Understanding these distinctions helps organizations assign the right responsibilities and find suitable candidates.

What job categories do people searching Partner Operations Manager jobs in Kitchener, ON look for?

The top searched job categories for Partner Operations Manager jobs in Kitchener, ON are:

Infographic showing various Partner Operations Manager job openings in Kitchener, ON as of August 2026, with employment types broken down into 76% Full Time, and 24% Part Time. Highlights an 100% In-person job distribution, with an average salary of $82,196 per year, or $39.5 per hour.

Human Resources Business Partner

Thales

Burlington, ON

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 16 days ago


Thales rating

8.9

Company rating: 8.9 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

10th of 157 rated electronics manufacturers


Job description

Location: Burlington, CanadaThales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billions of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.

Position Summary

This is an on-site position in Burlington

This position is eligible for the Americas referral program for external candidates: Tier 1 - $1500 Referral Bonus.

The Human Resources Business Partner (HRBP) serves as a strategic partner to manufacturing leadership, driving people strategies that enable safe, efficient, and high-performing operations. This role partner with Business leaders to algin HR initiatives with operational objectives, workforce capability, employee engagement, and organizational performance across the manufacturing environment.

The HRBP partners closely with site leadership to attract, develop, engage, and retain a skilled workforce while ensuring compliance with employment legislation, company policies, and regulatory requirements. This role provides proactive HR guidance across workforce planning, talent management, employee relations, performance management, organizational design, change management, succession planning, and leadership development.

Working in collaboration with the HR Director, NORAM Manufacturing, the HRBP translates business priorities into actionable people strategies that support production goals, continuous improvement initiatives, and a culture of accountability, safety, inclusion, and operational excellence.

The HRBP builds trusted relationships with manufacturing leaders, front-line managers, and HR Centers of Excellence across North America.

Essential Functions/Key Areas of Responsibility

  • Partner with the Site Director and Manufacturing Leadership Team to develop and execute people strategies that align with business objectives, production requirements, operational priorities, and organizational growth.

  • Serve as a trusted advisor and coach to manufacturing leaders by providing strategic guidance on workforce planning, organizational design, talent management, employee relations, performance management, leadership development, succession planning, and change management.

  • Collaborate with business leaders to identify workforce capability needs, anticipate labor requirements, and develop talent strategies that support operational excellence, productivity, and future business growth.

  • Support workforce planning activities, including recruitment, onboarding, retention, workforce optimization, organizational restructuring, and succession planning to ensure staffing aligns with changing business and production demands.

  • Partner with manufacturing leadership and TA to support labor planning, production ramp-ups/ramp-downs, shift changes, and workforce flexibility initiatives to meet changing customer and operational demands.

  • Lead organizational change initiatives by assessing organizational impacts, developing change management strategies, minimizing business risk, and fostering employee engagement throughout business transformations.

  • Partner with the HR Director and Centers of Excellence (COEs) to implement and sustain Global/Group HR programs, including Talent & Performance Management, Succession Planning, Compensation, Recognition, Learning & Development, and Employee Engagement initiatives.

  • Provide workforce analytics and data-driven insights to support strategic decision-making, identify organizational trends, monitor workforce health, and recommend solutions that improve operational and business performance.

  • Serve as the primary HR partner for employee relations matters across the manufacturing site(s), providing guidance and coaching to leaders and employees on workplace concerns, policy interpretation, conflict resolution, investigations, corrective actions, disciplinary matters, performance improvement plans (PIPs), and terminations while ensuring fair, consistent, and legally compliant outcomes.

  • Partner with Payroll, Risk Management, Health, Safety & Environment (HSE), and business leaders to administer payroll-related matters, Workers' Compensation claims (WSIB or applicable Provincial Workers' Compensation Boards), disability management, return-to-work and modified duty programs, leave administration, and regulatory reporting while ensuring timely case management, regulatory compliance, and minimal operational disruption.

  • Partner with manufacturing leadership and Health, Safety & Environment (HSE) to promote a strong safety culture by supporting Occupational Health & Safety initiatives, environmental compliance, employee well-being, and safe work practices throughout the manufacturing environment.

  • Partner with HRIS to maintain organizational and workforce data integrity within Workday by conducting regular audits of organizational structures, reporting relationships, employee records, and workforce data to support accurate reporting and informed business decisions.

  • Promote a positive, inclusive, and high-performing workplace by reinforcing Thales' values, leadership expectations, employee engagement, accountability, collaboration, respect, and continuous improvement.

  • Ensure compliance with all applicable federal, provincial, and local employment legislation, company policies, ethical standards, and regulatory requirements.

  • Maintain productive relationships with external agencies, regulatory bodies, and service providers, including Workers' Compensation Boards, Employment Standards authorities, Human Rights Commissions, and other governmental agencies, as applicable.

  • Lead or participate in cross-functional HR and business projects that support Group, Business Line, Country, and Manufacturing strategic priorities, ensuring successful execution of key milestones and deliverables.

  • Drive continuous improvement by evaluating HR processes, identifying opportunities to improve efficiency and the employee experience, and implementing best practices that enhance organizational effectiveness.

Minimum Requirements:

  • Bachelor's degree (B.A./B.S.) from four-year accredited college or Masters in Business Administration with a minimum of 7-10 years of related experience of working in a manufacturing environment; or an equivalent combination of education and experience

  • Demonstrated success leading talent management, organizational development, effectiveness and/or change management initiatives

  • Proven ability to provide strategic advice, develop options, analyze risks, make good judgements and solving problems

  • Demonstrate an understanding of business lifecycle and models and uses this to make effective business decisions, applying commercial principles into strategies

  • Act as an advocate for Company values, role modelling the Thales Leadership Model at all times and ensuring others act as role models within the function and leadership team

  • Ability to work collaboratively on teams as well as influence and coach effectively and independently with all levels within the organization

  • Ability to thrive in a fast-paced and ambiguous environment and flexible in adapting and responding to changing situations

  • Effective written and verbal communication skills

  • Proficient in Microsoft Suite: Outlook, Word, Excel, and PowerPoint, Workday

Preferred Qualifications

  • Experience supporting manufacturing, industrial, engineering, or operations-based environments within a global, matrixed organization.

  • Bachelor's degree in human resources, Organizational Psychology, Organizational Development, or Business preferred.

The reference Total Target Compensation (TTC) market range for this position, inclusive of annual base salary and the variable compensation target, is between Total Target Cash 100,000 - 140,000 CAD Annual.

This reflects how companies in a similar industry and geographic region generally pay for similar jobs. This range helps the Company make pay decisions as one data point among many. Where a position falls within this range is also dependent on other factors including - but not limited to - the employee's career path history, competencies, skills and performance, as well as the company's annual salary budget, the customer's program requirements, and the company's internal equity. Thales may offer additional benefits and other compensation, depending on circumstances not related to an applicant's status protected by local, state, or federal law.

AI

We use artificial intelligence-enabled tools as part of our recruitment process to support activities such as candidate discovery, resume matching, and interview scheduling. These tools may help screen and assess applications and recommend potential matches based on the requirements within the job description. All hiring decisions, including candidate evaluation, selection, and disposition, are made by human recruiters. Artificial intelligence does not make hiring decisions on our behalf.

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Thales provides an extensive benefits program for all full-time employees working 24 or more hours per week and their eligible dependents, including the following:

Company paid Extended Health, Dental, HSA, Life, AD&D, Short-term Disability, Cancer Care Program, travel insurance, Employee Assistance Plan and Well-Being program.

Retirement Savings Plans (RRSP, DCPP, TFSA) with a company contribution and a match to a DCPP, with no vesting period.

Company paid holidays, vacation days, and paid sick leave.

Voluntary Life, AD&D, Critical Illness, Long-Term Disability.

Employee Discounts on home, auto, and gym membership.

Thales is an equal opportunity employer which values diversity and inclusivity in the workplace. Thales is committed to providing accommodations in all parts of the interview process. Applicants selected for an interview who require accommodation are asked to advise accordingly upon the invitation for an interview. We will work with you to meet your needs. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.


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