A true underwriting company, we have a 200-year history of helping our customers manage risk with ... Travel Insured International is proud to offer products to consumers and to agency partners of all ...
A true underwriting company, we have a 200-year history of helping our customers manage risk with ... Travel Insured International is proud to offer products to consumers and to agency partners of all ...
A true underwriting company, we have a 200-year history of helping our customers manage risk with ... Travel Insured International is proud to offer products to consumers and to agency partners of all ...
A true underwriting company, we have a 200-year history of helping our customers manage risk with ... Travel Insured International is proud to offer products to consumers and to agency partners of all ...
Client Partner - Education
Hartford, CT · On-site
$105/hr
Partner with coaches, implementation, and retention teams to support deal transitions and surface renewal and expansion opportunities. * Align with the Managing Director and sales leaders on ...
Client Partner - Education
Hartford, CT · On-site
$105/hr
Partner with coaches, implementation, and retention teams to support deal transitions and surface renewal and expansion opportunities. * Align with the Managing Director and sales leaders on ...
A true underwriting company, we have a 200-year history of helping our customers manage risk with ... Travel Insured International is proud to offer products to consumers and to agency partners of all ...
A true underwriting company, we have a 200-year history of helping our customers manage risk with ... Travel Insured International is proud to offer products to consumers and to agency partners of all ...
People Business Partner
Wallingford, CT · On-site
$73K - $120K/yr
... ensure timely and successful implementation of People programs. * Manage the complete ... Strategic business partner and advisor to site leaders and employees * Experience leading and ...
People Business Partner
Wallingford, CT · On-site
$73K - $120K/yr
... ensure timely and successful implementation of People programs. * Manage the complete ... Strategic business partner and advisor to site leaders and employees * Experience leading and ...
People Business Partner
$73K - $120K/yr
... ensure timely and successful implementation of People programs. * Manage the complete ... Strategic business partner and advisor to site leaders and employees * Experience leading and ...
People Business Partner
$73K - $120K/yr
... ensure timely and successful implementation of People programs. * Manage the complete ... Strategic business partner and advisor to site leaders and employees * Experience leading and ...
This role works closely with management and employees to improve work relationships, build morale ... Champion diversity and inclusion initiatives by developing and implementing strategic recruiting ...
This role works closely with management and employees to improve work relationships, build morale ... Champion diversity and inclusion initiatives by developing and implementing strategic recruiting ...
This role works closely with management and employees to improve work relationships, build morale ... Champion diversity and inclusion initiatives by developing and implementing strategic recruiting ...
This role works closely with management and employees to improve work relationships, build morale ... Champion diversity and inclusion initiatives by developing and implementing strategic recruiting ...
Talent Acquisition Partner
Stamford, CT · On-site
This role works closely with management and employees to improve work relationships, build morale ... Champion diversity and inclusion initiatives by developing and implementing strategic recruiting ...
Talent Acquisition Partner
Stamford, CT · On-site
This role works closely with management and employees to improve work relationships, build morale ... Champion diversity and inclusion initiatives by developing and implementing strategic recruiting ...
Implement HR programs and initiatives including talent management, employee engagement, performance ... Partners with the legal department as needed/required. * Act as change agent to business through ...
Implement HR programs and initiatives including talent management, employee engagement, performance ... Partners with the legal department as needed/required. * Act as change agent to business through ...
Implement HR programs and initiatives including talent management, employee engagement, performance ... Partners with the legal department as needed/required. * Act as change agent to business through ...
Implement HR programs and initiatives including talent management, employee engagement, performance ... Partners with the legal department as needed/required. * Act as change agent to business through ...
Healthcare Client Partner
Hartford, CT · On-site
$140K - $193K/yr
Strong team skills and managing delivery globally * Take targets and drive team towards the goal of ... implementation * Understands issues facing the business that would affect digital assets/ core ...
Healthcare Client Partner
Hartford, CT · On-site
$140K - $193K/yr
Strong team skills and managing delivery globally * Take targets and drive team towards the goal of ... implementation * Understands issues facing the business that would affect digital assets/ core ...
Human Resources Business Partner
Hartford, CT · On-site
$66K - $83K/yr
Partners with leaders to implement effective HR strategies that support departmental and institutional goals. * Coaches and advises managers on employee relations, policy interpretation, performance ...
Human Resources Business Partner
Hartford, CT · On-site
$66K - $83K/yr
Partners with leaders to implement effective HR strategies that support departmental and institutional goals. * Coaches and advises managers on employee relations, policy interpretation, performance ...
Facilitates conflict resolution and support managers in addressing workplace issues proactively. * Partners with HR Centers of Excellence to implement enterprise-wide programs and initiatives.
Facilitates conflict resolution and support managers in addressing workplace issues proactively. * Partners with HR Centers of Excellence to implement enterprise-wide programs and initiatives.
Facilitates conflict resolution and support managers in addressing workplace issues proactively. * Partners with HR Centers of Excellence to implement enterprise-wide programs and initiatives.
Facilitates conflict resolution and support managers in addressing workplace issues proactively. * Partners with HR Centers of Excellence to implement enterprise-wide programs and initiatives.
Working closely with Relationship Managers, Client Service teams, and internal partners, this position also supports client onboarding, service implementations, and ensures accuracy in documentation ...
Working closely with Relationship Managers, Client Service teams, and internal partners, this position also supports client onboarding, service implementations, and ensures accuracy in documentation ...
HR Business Partner
Stamford, CT · On-site
The HR Partner will collaborate with the HR team and the aligned business unit to implement HR ... Employee Relations - Serve as primary point of contact for managers and associates in actively ...
HR Business Partner
Stamford, CT · On-site
The HR Partner will collaborate with the HR team and the aligned business unit to implement HR ... Employee Relations - Serve as primary point of contact for managers and associates in actively ...
Working closely with Relationship Managers, Client Service teams, and internal partners, this position also supports client onboarding, service implementations, and ensures accuracy in documentation ...
Working closely with Relationship Managers, Client Service teams, and internal partners, this position also supports client onboarding, service implementations, and ensures accuracy in documentation ...
... partnership with business leaders and by building strong organizational capabilities and culture. Utilize functional and technical expertise to develop, implement, manage and continuously improve ...
... partnership with business leaders and by building strong organizational capabilities and culture. Utilize functional and technical expertise to develop, implement, manage and continuously improve ...
HR Business Partner
Willimantic, CT · On-site
Partners with the Plant Manager and local management staff to develop and implement programs, processes, or actions to drive employee engagement and retention. * Facilitate, inspire, lead and work ...
Quick apply
HR Business Partner
Willimantic, CT · On-site
Partners with the Plant Manager and local management staff to develop and implement programs, processes, or actions to drive employee engagement and retention. * Facilitate, inspire, lead and work ...
Partner Implementation Manager information
What is a partner implementation manager?
What is the difference between Partner Implementation Manager vs Customer Success Manager?
| Aspect | Partner Implementation Manager | Customer Success Manager |
|---|---|---|
| Primary Focus | Implementing partner integrations and onboarding | Ensuring customer satisfaction and retention |
| Work Environment | Collaborates with partners and internal teams during onboarding | Works directly with end customers post-sale |
| Required Skills | Technical knowledge, project management, communication | Relationship management, communication, problem-solving |
The Partner Implementation Manager primarily focuses on onboarding and integrating partners into the company's ecosystem, ensuring smooth collaboration. In contrast, the Customer Success Manager concentrates on maintaining ongoing customer relationships and satisfaction. While both roles require strong communication skills, the Implementation Manager is more technical and project-oriented, whereas the Customer Success Manager emphasizes relationship building and retention.
What are common challenges faced by partner implementation managers during the onboarding of new partners?
What skills and qualifications are needed to thrive as a partner implementation manager?
Senior Implementation Specialist - Travel - Glastonbury, CT or Remote
Glastonbury, CT • On-site, Remote
Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted 11 days ago
Job description
Crum & Forster (C&F) provides market leading property & casualty, accident & health, specialty and standard commercial lines insurance solutions. A true underwriting company, we have a 200-year history of helping our customers manage risk with laser-focused expertise, integrity and discipline. Our people are empowered to make decisions and problem-solve with you smartly and swiftly. Our annual gross written premium is 6.2 billion. C&F enjoys a financial strength rating of "A+" (Superior) by AM Best.
Our most valuable asset is our people. We have 3000 employees, and locations throughout the United States and India. With our employee-first focus, the Company is consistently recognized as a great place to work, earning multiple workplace and wellness awards, including the Great Place to Work Award, Fortune 100 Best Companies to Work For, Fortune Best Workplaces for Parents, Fortune Best Workplaces for Millennials, and many others.
C&F is part of Fairfax Financial Holdings. For more information about C&F, please visit our website: www.cfins.com
Travel Insured International, a Crum & Forster company, is hiring for an Senior Implementation Specialist on our Sales Operations team.
Travel Insured International is a leading travel insurance provider with more than 30 years in business. As a key component of our Specialty Business Unit, within the Accident & Health division, TII provides travel protection plans to help each individual travel confidently. Travel Insured International is proud to offer products to consumers and to agency partners of all sizes. We're committed to providing dependable coverage, great value, and end-to-end satisfaction for all customers.
Job DescriptionThe Senior Implementation Specialist is responsible for supporting the successful execution of key projects and initiatives across the organization.
This newly created role serves as a critical liaison between multiple business units, including Project Management, Sales, Account Management, Marketing, Business Development, Claims, and Customer Service, to ensure seamless communication, alignment, and timely delivery of business initiatives.
This is an exciting time to join the team and TII as we continue to grow.
This role reports to the VP, Sales Operations & Delivery.
This role can be based in our Glastonbury, CT office on a flexible, hybrid schedule or 100% remote (must work on EST hours).
What you will do:
- Assist Business leaders in planning, organizing, and executing projects and initiatives from inception to completion.
- Track milestones, deliverables, and timelines, ensuring all stakeholders are informed and aligned.
- Review Business leader project documentation, ensure timely sharing of status reports and meeting notes to all stakeholders.
- Act as the liaison between departments to facilitate information flow and resolve issues.
- Coordinate or attend meetings, gather input, and communicate updates to ensure all teams are working toward common goals.
- Identify and escalate potential roadblocks or conflicts to Business leadership.
- Support the launch of Business initiatives including but not limited to new products and marketing campaigns by coordinating tasks, resources, and communications.
- Recommend and help implement process improvements to enhance project delivery and interdepartmental collaboration.
- Document best practices and lessons learned for future initiatives.
What YOU will bring to C&F:
- Energized by helping build a growing team
- Ability to be successful where there may not be established processes or workflows
- Highly organized, with attention to detail
- Collaborative mindset and team player
- Proactive problem-solving abilities
- Adaptability and flexibility in a fast-paced environment
- Customer-focused approach
- Strong sense of accountability and ownership
Requirements:
- A Bachelor's degree in business administration or related area of study or equivalent experience is required
- 4+ years of experience in project coordination, business operations, or a related role is required
- Strong organizational and multitasking skills with keen attention to detail.
- Excellent verbal and written communication skills.
- Ability to build relationships and work effectively across diverse teams.
- Proficiency in Microsoft Office Suite; experience with project management tools (e.g., Asana, Trello, MS Project) is a plus.
- Experience in insurance, financial services, or a related industry is preferred but not required.
- Travel is required for events and meetings (20%). Travel may include international travel, a passport is required.
What C&F will bring to YOU:
- Competitive compensation package
- Generous 401K employer match
- Employee Stock Purchase plan with employer matching
- Generous Paid Time Off
- Excellent benefits that go beyond health, dental & vision. Our programs are focused on your whole family's wellness including your physical, mental and financial wellbeing
- A core C&F tenant is owning your career development so we provide a wealth of ways for you to keep learning, including tuition reimbursement, industry related certifications and professional training to keep you progressing on your chosen path
- A dynamic, ambitious, fun and exciting work environment
- We believe you do well by doing good and want to encourage a spirit of social and community responsibility, matching donation program, volunteer opportunities, and an employee driven corporate giving program that lets you participate and support your community
At C&F you will BELONG
We value inclusivity and diversity. We are committed to equal employment opportunity and welcome everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you require a special accommodation, please let us know.
For California Residents Only: Information collected and processed as part of your career profile and any job applications you choose to submit are subject to our privacy notices and policies, visit https://www.cfins.com/onlineprivacypolicy/ca/noticeatcollection/ for more information.
Crum & Forster is committed to ensuring a workplace free from discriminatory pay disparities and complying with applicable pay equity laws. Salary ranges are available for all positions at this location, taking into account roles with a comparable level of responsibility and impact in the relevant labor market and these salary ranges are regularly reviewed and adjusted in accordance with prevailing market conditions. The annualized base pay for the advertised position, located in the specified area, ranges from a minimum of $61,600 to a maximum of $90,000. The actual compensation is determined by various factors, including but not limited to the market pay for the jobs at each level, the responsibilities and skills required for each job, and the employee's contribution (performance) in that role. To be considered within market range, a salary is at or above the minimum of the range. You may also have the opportunity to participate in discretionary equity (stock) based compensation and/or performance-based variable pay programs.
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Employment Type: FULL_TIMEAbout Crum & Forster
Sourced by ZipRecruiter
Industry
Insurance services
Company size
1,001 - 5,000 Employees
Headquarters location
Morristown, NJ, US
Year founded
1822