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Partner Implementation Manager Jobs in Arizona (NOW HIRING)

... implementing and delivering within the account. · Managing the account P&L & high-level delivery responsibility · Mapping Brillio' s capabilities and solutions to client's requirements. · Build ...

... Brillio to partner, implementing and delivering within the account. Managing the account P&L & high-level delivery responsibility Mapping Brillio' s capabilities and solutions to client ...

With us, you'll combine your analytic and project management skills with your ability to simplify ... Partner with clients to understand their business and related needs * Incorporate new processes ...

With us, you'll combine your analytic and project management skills with your ability to simplify ... Partner with clients to understand their business and related needs * Incorporate new processes ...

Will plan, organize, and manage the implementation and maintenance of ERP across multiple sites. Will Coordinate with all departments to define and assign tasks that facilitate a smooth and well ...

Manager, Oracle Tax Implementation

Tempe, AZ · On-site

$106.30K - $139.40K/yr

... partnering with passionate professionals to help companies achieve their tax objectives; then we ... Vendor certification for management of implementations (Oracle, SAP, Thomson Reuters, etc.) or ...

People Partner

Mesa, AZ · On-site

$120K - $135K/yr

Support and guide the implementation of performance management cycles, feedback culture, and ... Partner closely with peers in People Ops and Recruiting to drive holistic and scalable people ...

People Partner

Mesa, AZ · On-site

$120K - $135K/yr

Support and guide the implementation of performance management cycles, feedback culture, and ... Partner closely with peers in People Ops and Recruiting to drive holistic and scalable people ...

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Partner Implementation Manager information

What are the key skills and qualifications needed to thrive as a Partner Implementation Manager, and why are they important?

To thrive as a Partner Implementation Manager, you need strong project management skills, experience with client onboarding, and a background in business or technology, often supported by a relevant degree. Familiarity with CRM software, project management tools like Asana or Jira, and integration platforms is typically required. Excellent communication, problem-solving abilities, and relationship-building skills help you navigate partner needs and drive successful implementations. These skills are crucial for ensuring smooth partner onboarding, fostering client satisfaction, and achieving organizational goals.

What are some common challenges faced by Partner Implementation Managers during the onboarding of new partners?

Partner Implementation Managers often encounter challenges such as aligning expectations between internal teams and external partners, managing project timelines, and addressing technical integration issues. They must coordinate with multiple stakeholders, including product, engineering, and support teams, to ensure a smooth onboarding process. Clear communication, proactive problem-solving, and adaptability are key to overcoming these hurdles and building strong, long-term partnerships.

What is a Partner Implementation Manager?

A Partner Implementation Manager is a professional responsible for managing and overseeing the onboarding and integration of business partners, such as vendors or clients, into a company's systems, products, or services. They coordinate project timelines, communicate requirements, and ensure a smooth transition and successful partnership launch. This role typically involves working cross-functionally with sales, product, and technical teams to deliver customized solutions that meet both the company's and the partner's needs.

What is the difference between Partner Implementation Manager vs Customer Success Manager?

AspectPartner Implementation ManagerCustomer Success Manager
Primary FocusImplementing partner integrations and onboardingEnsuring customer satisfaction and retention
Work EnvironmentCollaborates with partners and internal teams during onboardingWorks directly with end customers post-sale
Required SkillsTechnical knowledge, project management, communicationRelationship management, communication, problem-solving

The Partner Implementation Manager primarily focuses on onboarding and integrating partners into the company's ecosystem, ensuring smooth collaboration. In contrast, the Customer Success Manager concentrates on maintaining ongoing customer relationships and satisfaction. While both roles require strong communication skills, the Implementation Manager is more technical and project-oriented, whereas the Customer Success Manager emphasizes relationship building and retention.

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$140K - $170K/yr

Other

Posted 24 days ago


Job description

Jr Client Partner

Brillio is the partner of choice for many Fortune 1000 companies seeking to turn disruption into a competitive advantage through innovative digital adoption. Backed by Bain Capital private equity and Orogen Group, and growing at nearly 60% YoY since its inception, Brillio is one of the fastest growing digital technology service providers. We help clients harness the transformative potential of the four superpowers of technology – cloud computing, internet of things (IoT), artificial intelligence (AI), and mobility. Born digital in 2014, we apply Customer Experience Solutions, Data Analytics and AI, Digital Infrastructure and Security, and Platform and Product Engineering expertise to help clients quickly innovate for growth, create digital products, build service platforms, and drive smarter, data-driven performance.

With delivery locations across the United States, Romania, Canada, Mexico, and India, our growing global workforce of over 5500 Brillians blends the latest technology and design thinking with digital fluency to solve complex business problems and drive competitive differentiation for our clients. Brillio was awarded 'Great Place To Work' in 2021 and 2022.

The role:

The Jr Client Partner position is a key role within the Brillio Customer Success team for North America, responsible for helping drive sales and business development strategies, and executive relationships for one of our most strategic Financial Services client.

In this role, the candidate will be responsible for assisting with driving customer experience and revenue growth. The individual will be responsible for helping the team establish and maintain relationships at the CXO level and creating a long-term strategic partnership with the client.

With Brillio's strong presence in the Financial Services space and our entrepreneurial culture, this position presents a dynamic growth opportunity for the right individual to contribute to a rapidly growing company in an exciting field.

Responsibilities:

· Establishing and managing the client relationship at all levels

· Establishing and building "trust" and leverage client context by understanding client's overall business goals and culture

· Positioning Brillio as a Strategic IT partner and identifying new avenues for Brillio to partner, implementing and delivering within the account.

· Managing the account P&L & high-level delivery responsibility

· Mapping Brillio' s capabilities and solutions to client's requirements.

· Build newer relationships with one of the marquee Fortune 1000 customers.

Qualifications:

· Someone with banking experience

· Selling mainly into Data and Digital stakeholders so experience with Data platforms would be ideal

Candidates should demonstrate the below listed critical leadership qualities:

· Customer Advocacy - Ensures customer success on stated and unstated business priorities through strategic advice and market leading solutions.

· Owner's Mindset - Is passionate about Brillio's business, deeply committed to its success and makes decisions that are in the best interest of the firm.

· Innovation Ethos - Embraces ambiguity and adopts relentless experimentation to challenge current practices and enable continuous growth.

· Execution with Pace - Displays agility to deliver high quality results in the face of changing stakeholder expectations.

· Big Picture Thinking - Creates a common definition of shared success and sets bold targets that inspire the team towards new horizons.

· Winning Through Teams - Enables a culture of collaboration and empowers teams to "raise their game" in order to create a winning formula.

$140,000 - $170,000 a year