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Partner Implementation Manager Jobs in Arizona (NOW HIRING)

Business Implementation Manager Location : 18850 N 56th Street Building 1, Phoenix, AZ - 85054 ... partnering with leaders and project teams to source resources to meet project deliverables ...

Manage end-to-end implementation projects for small to mid-sized accounts, building and maintaining ... Partner primarily with firm administrators and key users to align priorities, clarify ...

Implementation Consultant

Tempe, AZ · Remote

$47K - $74K/yr

Act as the primary client contact throughout the client implementation process; escalate needs, issues, concerns to the business partners and management as appropriate. * Establish a strong working ...

Every day, you will partner with clients to learn and understand their business needs; analyze ... Basic project management skills * You can work overtime hours during peak seasons A college degree ...

Every day, you will partner with clients to learn and understand their business needs; analyze ... Basic project management skills * You can work overtime hours during peak seasons A college degree ...

Every day, you will partner with clients to learn and understand their business needs; analyze ... Basic project management skills * You can work overtime hours during peak seasons A college degree ...

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Partner Implementation Manager information

What is a Partner Implementation Manager?

A Partner Implementation Manager is a professional responsible for managing and overseeing the onboarding and integration of business partners, such as vendors or clients, into a company's systems, products, or services. They coordinate project timelines, communicate requirements, and ensure a smooth transition and successful partnership launch. This role typically involves working cross-functionally with sales, product, and technical teams to deliver customized solutions that meet both the company's and the partner's needs.

What is the difference between Partner Implementation Manager vs Customer Success Manager?

AspectPartner Implementation ManagerCustomer Success Manager
Primary FocusImplementing partner integrations and onboardingEnsuring customer satisfaction and retention
Work EnvironmentCollaborates with partners and internal teams during onboardingWorks directly with end customers post-sale
Required SkillsTechnical knowledge, project management, communicationRelationship management, communication, problem-solving

The Partner Implementation Manager primarily focuses on onboarding and integrating partners into the company's ecosystem, ensuring smooth collaboration. In contrast, the Customer Success Manager concentrates on maintaining ongoing customer relationships and satisfaction. While both roles require strong communication skills, the Implementation Manager is more technical and project-oriented, whereas the Customer Success Manager emphasizes relationship building and retention.

What are some common challenges faced by Partner Implementation Managers during the onboarding of new partners?

Partner Implementation Managers often encounter challenges such as aligning expectations between internal teams and external partners, managing project timelines, and addressing technical integration issues. They must coordinate with multiple stakeholders, including product, engineering, and support teams, to ensure a smooth onboarding process. Clear communication, proactive problem-solving, and adaptability are key to overcoming these hurdles and building strong, long-term partnerships.

What are the key skills and qualifications needed to thrive as a Partner Implementation Manager, and why are they important?

To thrive as a Partner Implementation Manager, you need strong project management skills, experience with client onboarding, and a background in business or technology, often supported by a relevant degree. Familiarity with CRM software, project management tools like Asana or Jira, and integration platforms is typically required. Excellent communication, problem-solving abilities, and relationship-building skills help you navigate partner needs and drive successful implementations. These skills are crucial for ensuring smooth partner onboarding, fostering client satisfaction, and achieving organizational goals.
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Senior Manager, Insurance Growth Strategic Implementation

Senior Manager, Insurance Growth Strategic Implementation

Oscar Health

Tempe, AZ • Hybrid

$134K - $176K/yr

Other

PTO

Posted 20 days ago


Oscar Health rating

6.9

Company rating: 6.9 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

237th of 277 rated insurance


Job description

Hi, we're Oscar. We're hiring a Senior Manager, Insurance Growth Strategic Implementation to join our Strategic Implementation Team.

Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves-one that behaves like a doctor in the family.

About the role:

The Senior Manager, Insurance Growth Strategic Implementation is responsible for leading the end-to-end execution of high-priority insurance growth initiatives- from concept through go-live and transition to steady-state ownership. You'll serve as the primary driver of execution for complex, cross-functional implementations, taking full accountability of day-to-day program management and execution. These are high-visibility and high impact initiatives such as new partnerships, reciprocity arrangements, and net-new product launches.

You'll operate at the center of delivery, ensuring initiatives are executed on time, within scope, and aligned to enterprise timelines. These timelines include filings, OE, and 1/1 readiness. Meanwhile, you'll proactively manages risks, dependencies, and stakeholder alignment.

You will report into the Director of Insurance Growth Strategic Implementation.

Work Location: This position is based in our Temp, Arizona office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule. #LI-Hybrid

Pay Transparency: The base pay for this role is: $134,136 - $176,053 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses.

Responsibilities:

  • Using a cross-functional lens and subject matter expertise, drive end-to-end operational excellence. This involves measuring, monitoring, and executing to reduce operational, financial, compliance, and regulatory risks. The goal is to ensure efficient, repeatable processes leading to a sound program.
  • Manage large, multiple cross-functional work groups that support and optimize end-to-end program process while improving visibility into internal processes
  • Lead, oversee, and coordinate the various projects, products and strategic initiatives
  • Leverage subject matter expertise to drive targeted program standardization, operationalization, and issue resolution and/or root cause analysis efforts while collaborating with key internal stakeholders to optimize efficiency, including training resources and other key process decisions
  • Develop, present, and maintain executive reporting materials to educate, inform, and update senior leadership teams on programs, projects, and strategic contracting initiatives
  • Develop subject matter expertise in methodologies, major terms, and associated operations required for program execution
  • Identify risks and improvement opportunities to develop and implement new programs
  • Organize and catalog meeting notes, action items, decisions made, and follow-ups in leadership meetings, or as needed
  • Other contracting and operational implementation as assigned
  • Compliance with all applicable laws and regulations
  • Other duties as assigned
End-to-End Program Execution
  • Own execution of strategic growth initiatives from intake through implementation, launch, and transition to run-state teams
  • Translate strategic concepts into executable plans with clear milestones, owners, and deliverables
  • Drive adherence to enterprise timelines, including alignment with filings, regulatory milestones, and operational readiness
Program & Dependency Management
  • Build and manage integrated project plans across product, network, regulatory, tech, operations, and vendor teams
  • Identify, track, and actively manage cross-functional dependencies, risks, and critical path items
  • Drive a culture of proactive transparency across matrixed teams, ensuring you surface risks, dependencies, and bottlenecks early to prevent downstream delays and facilitate decision asks.
Cross-Functional Leadership
  • Serve as the central point of coordination across internal teams (Product, Network, RegOps, Tech, Ops, Compliance) and external partners/vendors
  • Drive accountability to timelines, quality, and outcomes across all contributing internal teams and external vendors/partners
  • Facilitate working sessions, readiness reviews, and execution checkpoints
Launch & Readiness Management
  • Drive go-live readiness, including operational, technical, regulatory, and vendor preparedness
  • Support Command Center and launch activities, ensuring rapid issue identification and resolution
  • Define the parameters for implementation completion and facilitate a structured handoff to operational teams, ensuring clear run-state accountability once the strategic implementation phase is complete
Process Rigor & Continuous Improvement
  • Enforce standardized implementation processes, governance, and documentation practices
  • Identify opportunities to improve execution efficiency, reduce rework, and enhance scalability
  • Contribute to development of playbooks for repeatable growth initiative execution

Requirements:

  • Bachelor's Degree or 4+ years of commensurate experience
  • 6+ years of program or project management experience, preferably in healthcare, insurance, or highly regulated industries
  • 6+ years experience in change management and process improvement and implementation
  • 6+ years of experience solving health plan operational problems
  • Proven track record leading complex, cross-functional implementations from concept through launch
  • Strong understanding of operational readiness, regulatory considerations, and product implementation lifecycles
  • Experience managing external partners and vendors
  • Exceptional ability to manage ambiguity, drive clarity, and execute in fast-paced environments
Core Competencies
  • End-to-end execution ownership
  • Cross-functional influence without authority
  • Structured problem solving and risk management
  • Strong communication and executive-ready reporting
  • Ability to operate at both strategic and tactical levels

Bonus points:

  • Experience working within a rapidly scaling organization
  • BA/BS Degree
  • Masters in Business Administration or healthcare related field(s) preferred

Travel required:

  • If outside NY, 10%.