Partner with Sales, Product, and executive leadership on strategic pre-sales pursuits, solution ... Experience with Police Records Management Systems (RMS), especially with Versaterm RMS is strongly ...
Partner with Sales, Product, and executive leadership on strategic pre-sales pursuits, solution ... Experience with Police Records Management Systems (RMS), especially with Versaterm RMS is strongly ...
Implementation Consultant
Tempe, AZ · On-site
Every day, you will partner with clients to learn and understand their business needs; analyze ... Basic project management skills * You can work overtime hours during peak seasons A college degree ...
Implementation Consultant
Tempe, AZ · On-site
Every day, you will partner with clients to learn and understand their business needs; analyze ... Basic project management skills * You can work overtime hours during peak seasons A college degree ...
Project Implementation Lead
Mesa, AZ · On-site
Partner with Sales, Product, and executive leadership on strategic pre-sales pursuits, solution ... Experience with Police Records Management Systems (RMS), especially with Versaterm RMS is strongly ...
Project Implementation Lead
Mesa, AZ · On-site
Partner with Sales, Product, and executive leadership on strategic pre-sales pursuits, solution ... Experience with Police Records Management Systems (RMS), especially with Versaterm RMS is strongly ...
Assess partner maturity and implement targeted improvement plans across sales, demand generation ... Ensure disciplined opportunity management and CRM accuracy Reporting & Operational Discipline
Assess partner maturity and implement targeted improvement plans across sales, demand generation ... Ensure disciplined opportunity management and CRM accuracy Reporting & Operational Discipline
Assess partner maturity and implement targeted improvement plans across sales, demand generation ... Ensure disciplined opportunity management and CRM accuracy Reporting & Operational Discipline
Assess partner maturity and implement targeted improvement plans across sales, demand generation ... Ensure disciplined opportunity management and CRM accuracy Reporting & Operational Discipline
The Cyber Partner Activation Manager is responsible for activating and scaling advanced offerings ... Assess partner maturity and implement targeted improvement plans across sales, demand generation ...
The Cyber Partner Activation Manager is responsible for activating and scaling advanced offerings ... Assess partner maturity and implement targeted improvement plans across sales, demand generation ...
The Cyber Partner Activation Manager is responsible for activating and scaling advanced offerings ... Assess partner maturity and implement targeted improvement plans across sales, demand generation ...
The Cyber Partner Activation Manager is responsible for activating and scaling advanced offerings ... Assess partner maturity and implement targeted improvement plans across sales, demand generation ...
Manage user access, security roles, and audit compliance. Salesforce System Management ... Partner with cross-functional teams to translate business needs into scalable technical solutions ...
Manage user access, security roles, and audit compliance. Salesforce System Management ... Partner with cross-functional teams to translate business needs into scalable technical solutions ...
You will configure and enhance the PSA system to support project tracking, resource management ... Partner with cross-functional teams to translate business needs into scalable technical solutions ...
You will configure and enhance the PSA system to support project tracking, resource management ... Partner with cross-functional teams to translate business needs into scalable technical solutions ...
Partner Marketing Manager
Phoenix, AZ · On-site +1
... implement Cognite's solutions. This role requires a perfect blend of project management, execution excellence, and a deep understanding of partner marketing within the industrial AI and SaaS ...
Partner Marketing Manager
Phoenix, AZ · On-site +1
... implement Cognite's solutions. This role requires a perfect blend of project management, execution excellence, and a deep understanding of partner marketing within the industrial AI and SaaS ...
Partner Marketing Manager
Phoenix, AZ · On-site +1
... implement Cognite's solutions. This role requires a perfect blend of project management, execution excellence, and a deep understanding of partner marketing within the industrial AI and SaaS ...
Quick apply
Partner Marketing Manager
Phoenix, AZ · On-site +1
... implement Cognite's solutions. This role requires a perfect blend of project management, execution excellence, and a deep understanding of partner marketing within the industrial AI and SaaS ...
ERP Implementation Specialist
Phoenix, AZ · On-site
$85K - $108K/yr
Will plan, organize, and manage the implementation and maintenance of ERP across multiple sites. Will Coordinate with all departments to define and assign tasks that facilitate a smooth and well ...
ERP Implementation Specialist
Phoenix, AZ · On-site
$85K - $108K/yr
Will plan, organize, and manage the implementation and maintenance of ERP across multiple sites. Will Coordinate with all departments to define and assign tasks that facilitate a smooth and well ...
... Management solutions by coordinating change initiatives, driving operational readiness, and helping teams navigate complex implementations with confidence. You will partner across business ...
... Management solutions by coordinating change initiatives, driving operational readiness, and helping teams navigate complex implementations with confidence. You will partner across business ...
... partners. This person will implement processes to ensure quality, productivity, and client ... S Reports to: Manager, Solutions Architect * Work as a client-facing member of the Software ...
... partners. This person will implement processes to ensure quality, productivity, and client ... S Reports to: Manager, Solutions Architect * Work as a client-facing member of the Software ...
... partners. This person will implement processes to ensure quality, productivity, and client ... S Reports to: Manager, Solutions Architect * Work as a client-facing member of the Software ...
... partners. This person will implement processes to ensure quality, productivity, and client ... S Reports to: Manager, Solutions Architect * Work as a client-facing member of the Software ...
Partner Marketing Manager
Phoenix, AZ · On-site +1
You will act as a point of contact for the communication and implementation of marketing programs ... Work closely with the partner management and alliance teams to develop data-driven marketing ...
Partner Marketing Manager
Phoenix, AZ · On-site +1
You will act as a point of contact for the communication and implementation of marketing programs ... Work closely with the partner management and alliance teams to develop data-driven marketing ...
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Implementations Consultant
Phoenix, AZ · On-site
$70 - $75/hr
IMPLEMENTATION SPECIALIST/PROJECT MANAGER - FINANCE & PROPERTY TAX $70HR-$75HR LOCATION: PHOENIX ... Business & Technical Analysis • Partner with Finance, Accounting, Treasury, Assessor, Treasurer ...
Quick apply
Be Seen First
Implementations Consultant
Phoenix, AZ · On-site
$70 - $75/hr
IMPLEMENTATION SPECIALIST/PROJECT MANAGER - FINANCE & PROPERTY TAX $70HR-$75HR LOCATION: PHOENIX ... Business & Technical Analysis • Partner with Finance, Accounting, Treasury, Assessor, Treasurer ...
People Partner
Wellton, AZ · On-site
$90K - $100K/yr
The People Partner position will support assigned locations with various human resource functions ... implementation of department and company goals, objectives, policies, and procedures. * Manage ...
People Partner
Wellton, AZ · On-site
$90K - $100K/yr
The People Partner position will support assigned locations with various human resource functions ... implementation of department and company goals, objectives, policies, and procedures. * Manage ...
People Partner
$90K - $100K/yr
Summary: ThePeople Partner position will support assigned locations with various human resource ... implementation of department and company goals, objectives, policies, and procedures. * Manage ...
People Partner
$90K - $100K/yr
Summary: ThePeople Partner position will support assigned locations with various human resource ... implementation of department and company goals, objectives, policies, and procedures. * Manage ...
Client Implementation Specialist II, Cox Business
Tucson, AZ · Hybrid
$20.10 - $30.10/hr
Job Family Group Customer Care Group Job Profile Client Implementation Specialist II Management ... Partner closely with the sales organization to: Receive customer requirements and translate them ...
Client Implementation Specialist II, Cox Business
Tucson, AZ · Hybrid
$20.10 - $30.10/hr
Job Family Group Customer Care Group Job Profile Client Implementation Specialist II Management ... Partner closely with the sales organization to: Receive customer requirements and translate them ...
Partner Implementation Manager information
What is a Partner Implementation Manager?
A Partner Implementation Manager is a professional responsible for managing and overseeing the onboarding and integration of business partners, such as vendors or clients, into a company's systems, products, or services. They coordinate project timelines, communicate requirements, and ensure a smooth transition and successful partnership launch. This role typically involves working cross-functionally with sales, product, and technical teams to deliver customized solutions that meet both the company's and the partner's needs.
What is the difference between Partner Implementation Manager vs Customer Success Manager?
| Aspect | Partner Implementation Manager | Customer Success Manager |
|---|---|---|
| Primary Focus | Implementing partner integrations and onboarding | Ensuring customer satisfaction and retention |
| Work Environment | Collaborates with partners and internal teams during onboarding | Works directly with end customers post-sale |
| Required Skills | Technical knowledge, project management, communication | Relationship management, communication, problem-solving |
The Partner Implementation Manager primarily focuses on onboarding and integrating partners into the company's ecosystem, ensuring smooth collaboration. In contrast, the Customer Success Manager concentrates on maintaining ongoing customer relationships and satisfaction. While both roles require strong communication skills, the Implementation Manager is more technical and project-oriented, whereas the Customer Success Manager emphasizes relationship building and retention.
What are some common challenges faced by Partner Implementation Managers during the onboarding of new partners?
Partner Implementation Managers often encounter challenges such as aligning expectations between internal teams and external partners, managing project timelines, and addressing technical integration issues. They must coordinate with multiple stakeholders, including product, engineering, and support teams, to ensure a smooth onboarding process. Clear communication, proactive problem-solving, and adaptability are key to overcoming these hurdles and building strong, long-term partnerships.
What are the key skills and qualifications needed to thrive as a Partner Implementation Manager, and why are they important?
To thrive as a Partner Implementation Manager, you need strong project management skills, experience with client onboarding, and a background in business or technology, often supported by a relevant degree. Familiarity with CRM software, project management tools like Asana or Jira, and integration platforms is typically required. Excellent communication, problem-solving abilities, and relationship-building skills help you navigate partner needs and drive successful implementations. These skills are crucial for ensuring smooth partner onboarding, fostering client satisfaction, and achieving organizational goals.
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Posted 11 days ago
Job description
The Role
The Project Implementation Lead is an expert-level practitioner who drives the successful delivery of large-scale and strategically significant Versaterm implementation projects. Working with a high degree of autonomy, this role provides project leadership across complex, multi-client or multi-phase engagements, applies state-of-the-art knowledge of public safety technology and implementation practices, and contributes meaningfully to Versaterm's delivery strategy. The role may provide informal leadership within the implementation group.
What You Do- Lead and oversee the delivery of complex, large-scale, or high-priority Versaterm implementation projects end to end.
- Define implementation approaches, delivery frameworks, and client engagement strategies for advanced or non-standard deployments.
- Serve as the senior client relationship owner for flagship implementations, building executive-level partnerships and navigating complex stakeholder environments.
- Provide expert-level guidance on public safety software configuration, workflow design, and system integration.
- Identify and resolve the most complex implementation challenges, drawing on advanced technical and functional expertise.
- Drive the development of implementation standards, tools, and methodologies that elevate team-wide delivery quality.
- Mentor and coach senior and intermediate implementation staff, sharing knowledge and elevating team capabilities.
- Partner with Sales, Product, and executive leadership on strategic pre-sales pursuits, solution design, and organizational planning.
- Contribute to cross-functional strategy discussions and represent implementation expertise in organizational forums.
- Perform other related duties as assigned to support team objectives and overall organizational priorities.
- Bachelor's degree in Information Technology, Computer Science, Business, or a related field; advanced degree is an asset.
- 8-10+ years of experience in software implementation, including leadership of advanced, enterprise-scale, or multi-phase projects.
- Experience with Police Records Management Systems (RMS), especially with Versaterm RMS is strongly preferred.
- Expert-level knowledge of the full implementation lifecycle, system configuration, and public safety or government technology environments.
- Proven ability to operate autonomously in ambiguous, high-stakes delivery environments and influence outcomes across functions.
- Exceptional communication, executive stakeholder management, and relationship-building skills.
- Track record of driving process improvement, methodology innovation, or delivery excellence initiatives.
- Ability to travel to client sites as required by project needs.
Note: Due to the nature of our work with public safety agencies, this position requires compliance with the FBI's Criminal Justice Information Services (CJIS) Security Policy. Candidates must successfully pass a comprehensive, fingerprint-based background check. Please note that specific customer contracts may impose additional security verification requirements. Obtaining and maintaining all required security clearances is a condition of employment. For more information on CJIS security requirements, please visit the FBI's CJIS Security Policy Resource Center.
Versaterm is committed to fair and equitable compensation that is competitive, consistent, and aligned with the value each role contributes to our organization. The starting salary for this position will be dependent upon many factors, such as the successful candidate's skills, experience, education, training as well as internal equity, market data, and business needs. In addition to base salary and our comprehensive benefits offering, some roles may also be eligible for variable compensation such as incentive plans or discretionary performance bonuses.