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Part Time Zappos Customer Service Jobs (NOW HIRING)

Burlington Stores

Customer Service Lead - Part-Time

NY · On-site

$17/hr

As the Part Time Customer Service Lead, under the guidance of the Assistant Store Manager and Customer Service Supervisor, you'll be responsible for leading day-to-day customer service initiatives ...

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How much do part time zappos customer service jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for part time zappos customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are Part Time Zappos Customer Service jobs?

Part Time Zappos Customer Service jobs involve assisting Zappos customers with their inquiries, orders, returns, and other needs via phone, email, or chat, but on a part-time schedule. These roles focus on providing exceptional service and building positive relationships with customers. Part-time employees typically work flexible shifts and are expected to have strong communication skills, patience, and a customer-first attitude. Training is provided to help team members understand Zappos' culture and service standards.

What is the difference between Part Time Zappos Customer Service vs Part Time Amazon Customer Service?

AspectPart Time Zappos Customer ServicePart Time Amazon Customer Service
CredentialsHigh school diploma or equivalent; customer service experience preferredHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentRemote, customer-focused, fast-pacedRemote, customer-focused, fast-paced
Employer & IndustryZappos, online retailAmazon, online retail
Search & Comparison IntentOften compared due to similar customer service roles in online retailOften compared due to similar responsibilities and industry

Both Part Time Zappos Customer Service and Part Time Amazon Customer Service roles involve remote customer support in the online retail industry. They require similar credentials and work environments, with the main difference being the employer and specific company policies. Customers and job seekers often compare these roles due to their comparable responsibilities and industry presence.

What are the typical daily responsibilities of a Part Time Zappos Customer Service team member?

As a Part Time Zappos Customer Service team member, your day-to-day tasks include assisting customers via phone, chat, or email with questions about products, orders, returns, and account information. You’ll also troubleshoot issues, process returns or exchanges, and provide personalized recommendations while adhering to Zappos’ friendly and customer-focused approach. Collaborating with other team members and departments is common, especially when resolving complex issues to ensure customers have a seamless experience. Flexibility and adaptability are important, as call and chat volumes can fluctuate throughout your shift.

What are the key skills and qualifications needed to thrive as a Part Time Zappos Customer Service Representative, and why are they important?

To thrive as a Part Time Zappos Customer Service Representative, you need excellent communication skills, problem-solving abilities, and a customer-focused mindset, generally supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, online chat platforms, and basic computer proficiency is typically required. Strong empathy, patience, and adaptability help you build rapport and navigate diverse customer needs effectively. These skills enable representatives to deliver exceptional service, resolve issues efficiently, and contribute to customer loyalty and satisfaction.
More about Part Time Zappos Customer Service jobs
What cities are hiring for Part Time Zappos Customer Service jobs? Cities with the most Part Time Zappos Customer Service job openings:
What are the most commonly searched types of Zappos Customer Service jobs? The most popular types of Zappos Customer Service jobs are:
What states have the most Part Time Zappos Customer Service jobs? States with the most job openings for Part Time Zappos Customer Service jobs include:
What job categories do people searching Part Time Zappos Customer Service jobs look for? The top searched job categories for Part Time Zappos Customer Service jobs are:
Part Time Zappos Customer Service jobs near you
Infographic showing various Part Time Zappos Customer Service job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Service Lead - Part-Time

Customer Service Lead - Part-Time

Burlington Stores

Atlanta, GA • On-site

$15.20/hr

Part-time

Medical, Retirement, PTO

Posted 26 days ago

Burlington rating

4.5

Company rating: 4.5 out of 10

Based on 926 frontline employees who took The Breakroom Quiz

19th of 21 rated department stores

Job description

If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead !
Overview:
As the Part Time Customer Service Lead, under the guidance of the Assistant Store Manager and Customer Service Supervisor, you'll be responsible for leading day-to-day customer service initiatives, inspiring, motivating, and encouraging associates to provide exceptional, friendly and professional customer service at all times. You'll lead by example, approaching your work with Our Burlington philosophy and company core values in mind. You'll ensure a customer-first focus is a top priority while friendliness, speed of checkout, and customer service remain top of mind. You'll interact with customers to create a positive shopping experience, proactively solving problems professionally and efficiently.
Key Responsibilities:
  • Model company core values, Our Burlington philosophy, and appropriate back of house standards and execution strategies for the rest of the receiving team.
  • Drive improvement of friendliness, speed of checkout and customer feedback surveys by maintaining a customer-first focus and delivering a consistently great experience to all our customers with a high level of professionalism.
  • Maintain a neat and orderly front end area, troubleshooting issues with registers and transactions.
  • Coordinate meal and break periods and monitor schedule adherence.

Requirements:
Candidates must be able to work a flexible schedule including early mornings, nights, weekends and holidays as required. Physical requirements include the ability to lift and move boxes weighing 40 lbs. or more, as well as the ability to stand and walk for extended periods of time.
Come join our team. You're going to like it here!
You will enjoy a competitive wage, flexible hours, and an associate discount. Part-time associates, based on hours worked, may be eligible for Burlington's benefits package which includes medical coverage and a 401(k) plan. Part-time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law. We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us.
Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.
Base Pay: $15.20 per hour - $15.20 per hour
Location 01540 - Atlanta
Posting Number P1-1077041-1
Address 1235 Caroline St NE
Zip Code 30307
Position Type Regular Part-Time
Career Site Category Store Associate
Position Category Retail Store
Base Pay $15.20 - $15.20 per hour

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About Burlington

Sourced by ZipRecruiter

At Burlington, we embrace the many facets of diversity that strengthen our communities where we live and work every day. If you want to grow your retail career with a caring and inclusive organization, come join the Burlington Stores team as a Customer Service Supervisor, Selling Floor Supervisor or Receiving Team Supervisor!

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Burlington, NJ, US

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