The Winery at Bull Run is seeking Tasting Room Wine Sales Associates who will be responsible for serving customers in the tasting room and selling Wine Club Memberships. This includes building brand awareness and exceeding guest expectations by working to enhance sales, service, and customer experience. Wine Sales Associates will conduct wine tastings and take pride in educating guests about the history and the products of TWABR. Wine Sales Associates must be positive, engaging, confident and excited to share their knowledge of wine with our guests. Our guests are treated like family, so customer service skills are essential. If youโre a bubbly personality who loves meeting new people and chatting about wine, we want to hear from you!
Job Responsibilities
The following reflects managementโs definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.
*Greet visitors and pour wines for tasting
โขExplain the history of TWABR and our products during tastings
โขUpsell products on a regular basis.
Promote interest in and excitement for TWABR Wine Clubs.
Actively work to sell Wine Club Memberships with every guest interaction.
โขMaintain the appearance and cleanliness of the wine bar
โขAnswer any and all customer questions to ensure a positive customer experience.
โขComplete opening and closing procedures as directed by the manager on duty
โขOperate cash registers and POS Systems
โขAdhere to all policies, procedures and governmental regulations.
โขParticipate in special assignments and projects as required
Adhere to dress code guidelines by maintaining a professional, presentable, and personable appearance.
Job Requirements
โขMust be 21 years or old
โขMust be able to stand for 6-8 hour shifts
โขHave the ability lift at least 50 pounds (case of wine), stocking as necessary
โขMust be enthusiastic with great energy. Weโre looking for social butterflies who can strike up a conversation with anyone.
Must have a warm, approachable demeanor with a great sense of humor.
โขEvening and weekend shifts required; holiday shifts possible
โขHospitality, restaurant or hotel experience a plus
โขWine knowledge preferred, but not required
- Ability to effectively close a Wine Club Membership Sale
- Willingness to challenge self to learn new techniques for sales.
Paid Training:
Work Remotely