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Part Time Virtual Call Center Jobs in Springfield, IL

Ace Retail Group

Part-time Cashier

Springfield, IL · On-site

$15/hr

Ensure forms and supplies are stocked at all times. * Assist with decorating the front end according to the Store Support Center program. * Call for cart pickups when necessary. * Inform management ...

Ace Retail Group

Part-time Cashier

Chatham, IL · On-site

$15/hr

Ensure forms and supplies are stocked at all times. * Assist with decorating the front end according to the Store Support Center program. * Call for cart pickups when necessary. * Inform management ...

U.S. Navy

Civil Engineer

Springfield, IL

$2.9K - $5.8K/mo

At the center of these projects is a talented group of Civil Engineers who help to ensure that each ... PART-TIME OPPORTUNITIES There are part-time roles as a Civil Engineer in the Navy. Serving ...

U.S. Navy

Civil Engineer

Springfield, IL · On-site

$2.9K - $5.8K/mo

At the center of these projects is a talented group of Civil Engineers who help to ensure that each ... PART-TIME OPPORTUNITIES There are part-time roles as a Civil Engineer in the Navy. Serving ...

ImpactLife

Donor Scheduler

Springfield, IL · On-site

$15.25/hr

Our Donor Schedulers call prospective blood donors for life saving blood donation appointments ... This is a part-time working under 20 hours a week position working Monday-Thursday 9 am to Noon ...

ImpactLife

Donor Scheduler

Springfield, IL · On-site

$15.25/hr

Our Donor Schedulers call prospective blood donors for life saving blood donation appointments ... This is a part-time position working under 30 hours position working * Monday 9am-4pm * Tuesday 9am ...

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All JobsCall Center JobsPart Time Virtual Call Center JobsPart Time Virtual Call Center Jobs in Springfield, IL

Part Time Virtual Call Center information

What are common challenges faced by part time virtual call center agents, and how can they be managed?

Part-time virtual call center agents often face challenges such as managing distractions in a home environment, staying motivated without in-person supervision, and handling high call volumes during peak hours. To address these challenges, it's helpful to set up a dedicated, quiet workspace, establish a consistent schedule, and use productivity tools to stay organized. Frequent communication with supervisors and team members through chat or video meetings also helps maintain a sense of connection and support.

What is a part time virtual call center?

Part time virtual call center jobs involve handling customer service, sales, or support calls remotely from your own location, rather than at a physical call center. These roles typically require you to answer phone calls, respond to customer inquiries, and sometimes handle chat or email communications. Working part time means you have a set number of hours per week, often with flexible scheduling options. All you usually need is a reliable internet connection, a computer, and good communication skills. Virtual call center jobs are popular for those seeking work-from-home opportunities and flexible hours.

What skills and qualifications are needed to thrive as a part time virtual call center representative?

To thrive as a Part Time Virtual Call Center Representative, you need strong communication skills, active listening, and a basic understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and teleconferencing tools is typically required. Exceptional patience, problem-solving abilities, and time management help you stand out in this remote role. These skills ensure efficient service, customer satisfaction, and effective handling of diverse inquiries while working remotely.

What is the difference between Part Time Virtual Call Center vs Customer Service Representative?

AspectPart Time Virtual Call CenterCustomer Service Representative
Work EnvironmentRemote, home-basedOffice or remote, depending on employer
Required CredentialsBasic computer skills, headset, sometimes prior call center experienceHigh school diploma, communication skills
Employer & Industry UsageCall centers, customer support companiesRetail, telecom, service industries
Work HoursPart-time, flexible schedulingVaries, often full-time or part-time shifts

Both roles involve assisting customers via phone or online, but Part Time Virtual Call Center positions are typically remote, flexible, and focus on call center tasks, while Customer Service Representatives may work in-office or remotely, handling broader customer support duties. The roles often overlap in skills and industry usage, but the virtual call center role emphasizes remote, part-time work with specific call handling responsibilities.

What are popular job titles related to Part Time Virtual Call Center jobs in Springfield, IL? For Part Time Virtual Call Center jobs in Springfield, IL, the most frequently searched job titles are:
What job categories do people searching Part Time Virtual Call Center jobs in Springfield, IL look for? The top searched job categories for Part Time Virtual Call Center jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Part Time Virtual Call Center jobs? Cities near Springfield, IL with the most Part Time Virtual Call Center job openings:
Part Time Virtual Call Center jobs near you
Infographic showing various Part Time Virtual Call Center job openings in Springfield, IL as of August 2026, with employment types broken down into 100% Part Time. Highlights an 90% In-person, and 10% Remote job distribution.

Part-time Cashier

Ace Retail Group

Springfield, IL • On-site

$15/hr

Part-time

Re-posted 18 days ago

Job description

About Ace Retail Group
Ace Retail Group (ARG), is a division of Ace Hardware Corporation that owns and operates several Ace brands, including Westlake Ace, Great Lakes Ace, Buikema's Ace, Outer Banks Ace, Dennis Company, and Breed & Company. ARG is one of the largest hardware retailers in the United States and has two headquarters located in Lenexa, KS and Farmington Hills, MI. ARG's origins date back over a century and operates over 250 neighborhood stores located throughout the United States. Great people make ARG stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork.
General Job Summary
The Cashier is responsible for register transactions involving the sale and/or return of merchandise.
Essential Duties and Responsibilities
Include the following. Other duties may be assigned.
Customer Service
  • Project a positive representation of Ace Retail Group.
  • Greet customers entering and throughout the store. Thank customers by name, when possible, when they are leaving the store.
  • Project a friendly, outgoing demeanor; work well with customers as well as associates.
  • Clear customer checkout lines quickly and efficiently.
  • Answer and monitor all calls and pages promptly, courteously and effectively.
  • Communicate any problem or issue that requires management assistance.
  • Continually build product knowledge base and possess the ability to assist customers with store layout and product location.
  • Assist in pricing, stocking, marking and bagging of merchandise.

Register Operations
  • Follow all cash register transaction procedures.
  • Responsible for balancing of register drawer.
  • Adhere to any Store Support Center program or promotion that may require implementation at the cash registers.
  • Participate in store and Cashier meetings.

Front End Appearance and Upkeep
  • Keep the front end, including checkout areas and entrance doors neat and clean at all times. Face and dust front end.
  • Assist with keeping impulse counters stocked and faced, rotate fresh merchandise in as seasons change.
  • Ensure fresh ads are stocked in shopping carts at all times.
  • Ensure forms and supplies are stocked at all times.
  • Assist with decorating the front end according to the Store Support Center program.
  • Call for cart pickups when necessary.
  • Inform management when merchandise returns need to be put away.
  • Perform all other duties as assigned.

Other Essential Requirements
Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others:
  • WINNING - In business, money is the score. To win, we must perform, compete, and have fun.
  • EXCELLENCE - Striving to be our best through continuous improvement and inspiration.
  • LOVE - Love the people, love the work and love the results.
  • INTEGRITY - Honesty, reliability, high character and ethical behavior.
  • GRATITUDE - Appreciating being in the business of serving others.
  • HUMILITY - A modest and respectful approach to leadership and work.
  • TEAMWORK - Collaboration over control or credit; together we are Ace.

Minimum Skills, Requirements and Qualifications
  • High School or GED equivalent.
  • Cashier experience preferred. Customer service experience preferred.
  • Standing, walking, lifting (up to 25lbs) and climbing.

Compensation Details
$15.00 per hour
For a full list of benefits and open positions, please visit us at: https://acehardware.wd1.myworkdayjobs.com/en-US/ARG_External
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Equal Opportunity Employer
Ace Retail Group is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws.

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