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Part Time Virtual Call Center Jobs in Bloomington, IL

RenalCare Associates

Registered Nurse

Morton, IL

$34 - $38/hr

Description Registered Nurse (RN) Morton, IL Full-Time or Part-Time Position Summary RenalCare ... Renal Intervention Center team. This role provides pre-, intra-, and post-procedure care for ...

RENALCARE ASSOCIATES S C

Registered Nurse

Morton, IL · On-site

$34 - $38/hr

Registered Nurse (RN) Morton, IL Full-Time or Part-Time Position Summary RenalCare Associates is ... Renal Intervention Center team. This role provides pre-, intra-, and post-procedure care for ...

RenalCare Associates

Registered Nurse

Morton, IL · On-site

$34 - $38/hr

Description Registered Nurse (RN) Morton, IL Full-Time or Part-Time Position Summary RenalCare ... Renal Intervention Center team. This role provides pre-, intra-, and post-procedure care for ...

Lincoln Dental Center

Dental Hygienist

Lincoln, IL · On-site

$37 - $48.75/hr

Location: Lincoln Dental Center 411 Keokuk Street Lincoln, IL 62656 Full-Time Flexible Schedule ... Thursday 7:30am-5:00pm Open to discuss part-time or hour variations needed - very flexible! Why You ...

Lincoln Dental Center

Dental Hygienist

Lincoln, IL

$35.40 - $41.10/hr

Location: Lincoln Dental Center 411 Keokuk Street Lincoln, IL 62656 Full-Time Flexible Schedule ... Thursday 7:30am-5:00pm Open to discuss part-time or hour variations needed - very flexible! Why You ...

All JobsCall Center JobsPart Time Virtual Call Center JobsPart Time Virtual Call Center Jobs in Bloomington, IL

Part Time Virtual Call Center information

What is a part time virtual call center?

Part time virtual call center jobs involve handling customer service, sales, or support calls remotely from your own location, rather than at a physical call center. These roles typically require you to answer phone calls, respond to customer inquiries, and sometimes handle chat or email communications. Working part time means you have a set number of hours per week, often with flexible scheduling options. All you usually need is a reliable internet connection, a computer, and good communication skills. Virtual call center jobs are popular for those seeking work-from-home opportunities and flexible hours.

What skills and qualifications are needed to thrive as a part time virtual call center representative?

To thrive as a Part Time Virtual Call Center Representative, you need strong communication skills, active listening, and a basic understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and teleconferencing tools is typically required. Exceptional patience, problem-solving abilities, and time management help you stand out in this remote role. These skills ensure efficient service, customer satisfaction, and effective handling of diverse inquiries while working remotely.

What are common challenges faced by part time virtual call center agents, and how can they be managed?

Part-time virtual call center agents often face challenges such as managing distractions in a home environment, staying motivated without in-person supervision, and handling high call volumes during peak hours. To address these challenges, it's helpful to set up a dedicated, quiet workspace, establish a consistent schedule, and use productivity tools to stay organized. Frequent communication with supervisors and team members through chat or video meetings also helps maintain a sense of connection and support.

What is the difference between Part Time Virtual Call Center vs Customer Service Representative?

AspectPart Time Virtual Call CenterCustomer Service Representative
Work EnvironmentRemote, home-basedOffice or remote, depending on employer
Required CredentialsBasic computer skills, headset, sometimes prior call center experienceHigh school diploma, communication skills
Employer & Industry UsageCall centers, customer support companiesRetail, telecom, service industries
Work HoursPart-time, flexible schedulingVaries, often full-time or part-time shifts

Both roles involve assisting customers via phone or online, but Part Time Virtual Call Center positions are typically remote, flexible, and focus on call center tasks, while Customer Service Representatives may work in-office or remotely, handling broader customer support duties. The roles often overlap in skills and industry usage, but the virtual call center role emphasizes remote, part-time work with specific call handling responsibilities.

What are popular job titles related to Part Time Virtual Call Center jobs in Bloomington, IL?

For Part Time Virtual Call Center jobs in Bloomington, IL, the most frequently searched job titles are:

What job categories do people searching Part Time Virtual Call Center jobs in Bloomington, IL look for?

The top searched job categories for Part Time Virtual Call Center jobs in Bloomington, IL are:

What cities near Bloomington, IL are hiring for Part Time Virtual Call Center jobs?

Cities near Bloomington, IL with the most Part Time Virtual Call Center job openings:

Part Time Virtual Call Center jobs near you
Infographic showing various Part Time Virtual Call Center job openings in Bloomington, IL as of August 2026, with employment types broken down into 100% Part Time. Highlights an 92% In-person, and 8% Remote job distribution.

Service Center Clerk II (Part Time Afternoon Start)

Normal, IL • On-site

Estes Express Lines
Trucking • 10K+ employees

8.3

Company rating: 8.3 out of 10

Based on 179 frontline employees who took The Breakroom Quiz

4th of 64 rated delivery companies

People enjoy working here

Good employer

Recommended by parents

Learn more about Estes Express Linesexternal

$15.50 - $18.75/hr

Part-time

Posted 9 days ago

Job description

Job Summary:
  • Answer telephones with a heavy call volume and direct calls with accuracy
  • Maintain count list of items received or shipped and check against bill of lading, recording any discrepancies
  • Prepare all paperwork and the repackaging of all OS&D freight
  • Maintain accurate records to report all OS&D freight issues on a daily or weekly basis to Service Center management
  • Maintain a clean and organized OS&D area
  • Contact customers and coordinate delivery times to schedule appointments for freight delivery
  • Identify freight bills requiring special delivery instructions
  • Respond to customer inquiries regarding bill of lading and provide proof of delivery to customers by contacting other departments and/or service centers to trace shipments
  • Respond to customer complaints concerning billing or services rendered, referring complaints or service failures to designated departments for investigation, resolution, and follow-up with the customer
  • Investigate, resolve, and respond to inquiries from customers regarding overages, shortages, and damaged freight issues, including Hazmat Materials
  • Verify and process paperwork and procedures concerning claims, charges and tracing of freight
  • Scan and/or image bill of lading receipts
  • Transfer information from the bill of lading to the bill format to prepare bills for freight movement
  • Prepare bills for freight movement, applying the appropriate tariffs and charges to each shipment
  • Place shipments on-hand
  • Assist with handling dispatch phones to assist with customers and drivers
  • Regular attendance is required.
  • This is not an all-inclusive list of job requirements and/or duties and may not contain all mental and physical capabilities necessary to perform the job at all times due to circumstances. Operational, safety and other needs may require the employee to perform any and all other duties as assigned. Employees are expected, and must be able to perform all such duties and tasks.
Qualifications:
  • High School Diploma or General Education Degree (GED), or any combination of education and experience which would provide an equivalent background
  • Experience in billing, collections, tracing & OS&D preferred
  • Computer skills; proficient in MS Word and Excel required
  • AS400 experience strongly preferred
  • Strong customer service skills
  • Good clerical skills
  • Possess excellent verbal and written communication and listen skills
  • Must have the ability to proceed on regular tasks with occasional direction, while referring questionable situations to more experienced staff or management
  • Must have the ability to solve problems where solutions are easily identifiable and their solutions are standard and specifically defined
  • Experience in the transportation industry a plus although not required
  • Must be able to lift approximately 20 lbs., or more if required by the essential functions of the job
  • Must be able to comply with all company policies, rules, procedures and Code of Conduct
  • Must be able to interact well with others
  • Must be able to work independently, or in a team setting
  • Must be capable of working under tight time constraints in a high volume environment with multiple priorities
  • Responds well to questions; Ability to read, interpret and comply with written information and documents such as safety rules, operations / procedure manuals and maintenance instructions with a high comprehension and concentration level to include the ability to meet deadlines
  • Must pass a pre-employment drug screen, random drug and/or alcohol tests, and will be subject to a criminal history background check
  • Must be authorized to work in the United States
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. The employee is frequently required to sit and use hands to fingers, handle, or feel or operate computers and other standard office equipment. The employee is occasionally required to stand; walk, lift, twist, turn and reach with hands and arms. The employee must be capable of lifting a minimum of 20 lbs., or more if required by the essential functions of the job.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently exposed to work near moving mechanical parts and fumes or airborne particles. The employee may be required to work in high/precarious places, with hazardous materials, and in various weather conditions. The noise level in the work environment ranges from quiet to loud as required by the essential functions of the job.
Estes values a diverse workforce and affirmatively promotes a company culture that embraces the concept that outcomes are improved when our workforce is made up of people with different viewpoints. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other characteristic protected by law. Come find your new career at Work4Estes.com! Applications are accepted online only through this website. If you need an accommodation to apply, call the number on the website.


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About Estes Express Lines

Sourced by ZipRecruiter

Estes Express Lines, headquartered in Richmond, Virginia, USA, is a full-service freight transportation provider. Founded in 1931, the company has grown to be one of the leading freight carriers in North America. They serve customers across the continental U.S., Canada, Mexico, and across the globe with an extensive network of nearly 260 terminals. Their services encompass less-than-truckload (LTL), time-critical guaranteed, volume and truckload, global, and custom solutions. Estes values reliability, responsibility, and resources, showing their commitment to delivering quality services and an unmatched freight transportation network.

Industry

Trucking

Company size

10,000+ Employees

Headquarters location

Richmond, VA, US

Year founded

1931

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What Estes Express Lines employees say

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Benefits

Hours and flexibility

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