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Part Time Secret Shopper Jobs (NOW HIRING)

PA ยท On-site

It's our secret recipe for success and it guides everything we do. We put our customers first, do ... Accurately match all items from the customer's online shopping list * Shop multiple customer orders ...

Shift Lead - 0014

Washington, DC ยท On-site

$15.50 - $19.25/hr

We have a unique bonus program, called the Secret Shopper program that provides the opportunity to ... IND5GC Employment Type: PART_TIME

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Part Time Secret Shopper information

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$9

$17

$28

How much do part time secret shopper jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for part time secret shopper in the United States is $17.85, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $18.27 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Part Time Secret Shopper, and why are they important?

To thrive as a Part Time Secret Shopper, you need strong observational skills, attention to detail, and the ability to follow specific instructions, typically with a high school diploma or equivalent. Familiarity with reporting tools, mobile apps, and sometimes basic photography equipment is required to document and submit feedback. Excellent written communication, reliability, and discretion help a secret shopper deliver objective, high-quality evaluations. These skills ensure accurate and actionable insights for client businesses, enhancing their service and compliance standards.

What is the difference between Part Time Secret Shopper vs Part Time Mystery Shopper?

AspectPart Time Secret ShopperPart Time Mystery Shopper
CredentialsNo formal certifications requiredNo formal certifications required
Work EnvironmentRetail stores, restaurants, service providersRetail, hospitality, and service industries
Employer & Industry UsageMarket research companies, retail chainsMarket research firms, retail chains
Search & Comparison IntentEvaluating customer service, store cleanlinessAssessing service quality, compliance

Both Part Time Secret Shoppers and Part Time Mystery Shoppers are used to evaluate customer experiences in retail and service settings. While their roles are similar, secret shoppers often focus on detailed compliance and service standards, whereas mystery shoppers may have broader evaluation criteria. Both roles typically do not require formal certifications and are employed by market research firms or retail companies to improve customer satisfaction.

What are part-time secret shoppers?

Part-time secret shoppers, also known as mystery shoppers, are individuals hired to visit stores, restaurants, or other businesses and evaluate the quality of service, cleanliness, product availability, and other customer experience factors. They work on a flexible, part-time basis and report their findings to the company or a third-party agency. Their feedback helps businesses improve their customer service and operational standards. Secret shoppers are usually paid per assignment and may receive reimbursements for purchases made during their visits.

What are some common challenges faced by part-time secret shoppers and how can they be managed?

Part-time secret shoppers often encounter challenges such as tight deadlines for completing assignments, varying schedules, and the need to accurately recall and record details from each visit. Managing these challenges involves effective time management, careful planning of store visits, and using note-taking tools immediately after each assignment. Additionally, maintaining objectivity and discretion is essential, as your feedback directly impacts business evaluations. Many secret shoppers find that keeping organized records and communicating clearly with their coordinators helps ensure consistent success.
More about Part Time Secret Shopper jobs
What cities are hiring for Part Time Secret Shopper jobs? Cities with the most Part Time Secret Shopper job openings:
What are the most commonly searched types of Secret Shopper jobs? The most popular types of Secret Shopper jobs are:
What states have the most Part Time Secret Shopper jobs? States with the most job openings for Part Time Secret Shopper jobs include:
Infographic showing various Part Time Secret Shopper job openings in the United States as of May 2026, with employment types broken down into 2% As Needed, 9% Full Time, 85% Part Time, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $37,137 per year, or $17.9 per hour.
Part Time Morning Shopper PFS - Plumsteadville

Part Time Morning Shopper PFS - Plumsteadville

The GIANT

PA โ€ข On-site

Part-time

This job post hasย expired today.ย Applications are no longer accepted.


Job description

Category/Area of Expertise: Retail Store Positions Job Requisition: 491072 Address: USA-PA-Plumsteadville-5858 Easton Road Store Code: GC - Store Mgrs (2600364) At The GIANT Company we're committed to making our stores and facilities better every day for our team members, customers, and communities. It's our secret recipe for success and it guides everything we do. We put our customers first, do what's right, win together, and make ideas happen.

As a team member here, that's exactly what you'll help us do. You'll share your ideas, learn new skills, and really make a difference for not only your team, but for your customers and your community. PRIMARY PURPOSE At The GIANT Company, we are passionate about building strong families and healthy communities, serving millions of neighbors across Pennsylvania, Maryland, Virginia, West Virginia, and New Jersey.

We are committed to being an inclusive place to work and shop. Our shared values of care, courage, integrity, teamwork, and humor guide our work as we embrace the unique talents and differences of every team member. We also take pride in connecting families for a better future.

If you're ready for a purposeful career, join our GIANT family. You'll help us make a difference while making some great connections and friendships along the way. The primary purpose of the position is to accurately select GIANT Direct orders throughout the store, while maintaining all company service policies and established procedures including safety, food safety, and sanitation practices.

DUTIES AND RESPONSIBILITIES * Greet all customers, provide prompt, courteous customer service * Accurately match all items from the customer's online shopping list * Shop multiple customer orders simultaneously using designated tools and equipment * Substitute items for customers if requested * Assist customers picking up orders at designated parking spots or drive-through * Differentiate various types of produce merchandise, including differences between varieties of similar classes of products (e.g., apples, lettuces, etc.). * Bag or package merchandise according to established company policies and procedures; label and store packaged items in designated area for customer pick up * Must dress according to company policy, maintains a neat, clean appearance at all time * Observes and follows all company policies and procedures including safety, food safety, and sanitation practices * Team focused, willingness to collaborate * Assists in special projects and performs other functions as assigned QUALIFICATIONS * Excellent interpersonal, organizational, communication, and customer service skills * Problem solver who is willingness to learn multiple tasks and technical requirements * Ability to use computers and other communication systems required to perform job functions * Must be authorized to work in the U.S. * Must be able to communicate and understand company policies and safety regulations in order to complete job duties in a satisfactory manner.

* Must meet the ergonomic and physical requirements, as well as the physical base scores for this position, with or without reasonable accommodation. * Must meet the company performance standards for the job including but not limited to regular attendance. * Must be able to use, or learn to use, the equipment and tools used to perform this job.

PHYSICAL REQUIREMENTS * Shift Hours: Minimum 4-hour shifts or more depending upon business needs * Job Cycles: Continual Max * Lift/carry: 50 lbs. * Stand 55%, Sit 0%, Walk 45% * Category IV: Lifting, carrying, P/P up to 50 lbs. * Max Pull static: 20 lbs.

* Perform repetitive hand motions using various equipment * Frequently reaching at waist level and occasionally above shoulder or below waist level * Can gather up to five shopping carts at a time and push them to designated areas * Sufficient visual acuity to read display screens, check ID cards, PC screens, invoices, etc. * Exposure to weather conditions PREFERRED REQUIREMENTS * Team members are responsible for understanding company policy and procedures as stated in the policy and procedure manual and the team member handbook. The GIANT Company is an equal opportunity employer.

We comply with all applicable federal, state, and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status, or any other characteristic protected by law.


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About Giant

Sourced by ZipRecruiter

At the GIANT Company, we are passionate about building strong families and healthy communities, serving millions of neighbors across Pennsylvania, Maryland, Virginia, West Virginia and New Jersey. We are committed to being an inclusive place to work Staff Pharmacist, Pharmacist, Staff, Grocery, Healthcare

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Carlisle, PA, US

Year founded

1923