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Part Time Remote Email Support Jobs in Washington

MAVENTRI is seeking a Senior Bookkeeper to support multiple clients with day-to-day accounting ... Work directly with clients via email and virtual meetings * Respond to client communications in a ...

Nurse Practitioner

Alexandria, VA · Remote

$40 - $60/hr

If you pass that assessment, you'll receive an email confirmation, and paid work will become ... This a full-time or part-time REMOTE position * You'll be able to choose which projects you want to ...

LPN

Alexandria, VA · Remote

$40 - $60/hr

If you pass that assessment, you'll receive an email confirmation, and paid work will become ... This a full-time or part-time REMOTE position * You'll be able to choose which projects you want to ...

Full Stack Engineer

Washington, DC · Remote

$40 - $75/hr

If you pass that assessment, you'll receive an email confirmation, and paid work will become available to you through our platform. Benefits: * This is a full-time or part-time REMOTE position * You ...

Medical Assistant

Washington, DC · Remote

$40 - $60/hr

If you pass that assessment, you'll receive an email confirmation, and paid work will become ... This a full-time or part-time REMOTE position * You'll be able to choose which projects you want to ...

Physician

Alexandria, VA · Remote

$40 - $60/hr

If you pass that assessment, you'll receive an email confirmation, and paid work will become ... This a full-time or part-time REMOTE position * You'll be able to choose which projects you want to ...

Frontend Engineer

Alexandria, VA · Remote

$40 - $75/hr

If you pass that assessment, you'll receive an email confirmation, and paid work will become available to you through our platform. Benefits: * This is a full-time or part-time REMOTE position * You ...

If you pass that assessment, you'll receive an email confirmation, and paid work will become available to you through our platform. Benefits: * This is a full-time or part-time REMOTE position * You ...

Full Stack Engineer

Alexandria, VA · Remote

$40 - $75/hr

If you pass that assessment, you'll receive an email confirmation, and paid work will become available to you through our platform. Benefits: * This is a full-time or part-time REMOTE position * You ...

Nurse Care Manager

Alexandria, VA · Remote

$40 - $60/hr

If you pass that assessment, you'll receive an email confirmation, and paid work will become ... This a full-time or part-time REMOTE position * You'll be able to choose which projects you want to ...

If you pass that assessment, you'll receive an email confirmation, and paid work will become available to you through our platform. Benefits: * This is a full-time or part-time REMOTE position * You ...

If you pass that assessment, you'll receive an email confirmation, and paid work will become available to you through our platform. Benefits: * This is a full-time or part-time REMOTE position * You ...

RN

Washington, DC · Remote

$40 - $60/hr

If you pass that assessment, you'll receive an email confirmation, and paid work will become ... This a full-time or part-time REMOTE position * You'll be able to choose which projects you want to ...

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Part Time Remote Email Support information

What are the key skills and qualifications needed to thrive as a Part Time Remote Email Support professional, and why are they important?

To thrive as a Part Time Remote Email Support professional, you need strong written communication, problem-solving skills, and a basic understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with ticketing systems like Zendesk, Freshdesk, or Salesforce, as well as proficiency in email platforms, is typically required. Outstanding organization, patience, and the ability to work independently set top performers apart in this role. These skills ensure efficient resolution of customer inquiries, high satisfaction rates, and effective teamwork in a remote environment.

What are some common challenges faced by part-time remote email support representatives and how can they be managed?

Part-time remote email support representatives often encounter challenges such as managing high volumes of inquiries, maintaining consistent communication across different shifts, and staying updated on product or policy changes. To manage these challenges, it’s helpful to develop strong organizational skills, use templates for frequently asked questions, and regularly check internal updates or knowledge bases. Additionally, time management and clear written communication are key to providing efficient and effective support while working remotely and part-time.

What is a Part Time Remote Email Support job?

A Part Time Remote Email Support job involves assisting customers or clients by responding to their inquiries, issues, or requests via email, all while working from a location outside of a traditional office. These roles typically require strong written communication skills, the ability to troubleshoot problems, and a customer-focused attitude. As a part-time position, work hours are usually flexible and less than full-time, making it ideal for students, parents, or those seeking additional income. Remote email support staff often use company-provided tools and templates to ensure consistent and professional communication.

What is the difference between Part Time Remote Email Support vs Part Time Remote Customer Service Representative?

AspectPart Time Remote Email SupportPart Time Remote Customer Service Representative
CredentialsBasic computer skills, communication skillsBasic computer skills, communication skills
Work EnvironmentHome-based, email communicationHome-based, phone and email communication
Industry UsageTech, e-commerce, SaaS companiesRetail, telecom, service industries
Search IntentJobs focused on email support rolesJobs involving customer interaction via email and phone

Part Time Remote Email Support primarily involves handling customer inquiries through email, focusing on written communication. In contrast, Part Time Remote Customer Service Representatives often manage both email and phone interactions, providing a broader customer support experience. Both roles require similar skills but differ in communication channels and industry applications.

What are the most commonly searched types of Remote Email Support jobs in Washington? The most popular types of Remote Email Support jobs in Washington are:
What are popular job titles related to Part Time Remote Email Support jobs in Washington? For Part Time Remote Email Support jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Part Time Remote Email Support jobs in Washington look for? The top searched job categories for Part Time Remote Email Support jobs in Washington are:
What cities in Washington are hiring for Part Time Remote Email Support jobs? Cities in Washington with the most Part Time Remote Email Support job openings:
Penetration Tester - Part Time & Remote

Penetration Tester - Part Time & Remote

TestPros

Sterling, VA • Remote

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago


Job description

Company Overview

TestPros is a successful and growing business, established in 1988 to provide Information Technology (IT) technical support services to a wide range of Commercial and U.S. Federal, State, and Local Government customers. Our capabilities include Program Management, Program Oversight, Process Audit, Intelligence Analysis, Cyber Security, NIST SP 800-171 Assessment and Compliance, ATO Support, Computer Forensics, Software Assurance, Software Testing, Test Automation, Section 508 / WCAG / ADA Accessibility  Assessment, Customer Experience (CX), Localization Testing, Independent Verification and Validation (IV&V), Quality Assurance (QA), Compliance, and Research and Development (R&D) services. TestPros is an Equal Opportunity Employer.

TestPros delivers innovative independent IT assessment solutions to critical challenges facing the nation and the world.  We support the U.S. Federal Government and Commercial clients within the continental USA. TestPros is dedicated to making lives better, safer and more secure.

Position:  Part time (as needed, 1099 or Corp. to Corp)
Job Summary

TestPros is looking for an experienced Penetration Tester professional to support our IT Security consulting work for various Commercial and Federal consulting services projects.  

This role is responsible for the successful delivery of penetration testing in both classic hosted and also in cloud hosted environments.  In this role, the selected candidate will work with our client’s product development teams to plan for, execute, and report on the results of penetration testing. You must be delivery and efficiency focused, with the ability to manage all aspects of a consulting project to include requirements analysis, bid and proposal development, resource planning, process improvement, and customer relationship management.  The ideal candidate will thrive in a fast-paced environment where personal responsibility and open, direct, respectful communications are highly valued. 

Location:  Remote 

Responsibilities: ​​​

  • Conduct complete penetration tests, report on results, and provide improvement recommendations
  • Ensure customer satisfaction through the delivery of high-quality consulting services across a portfolio of commercial and federal government projects
  • Ability to elicit and understand customer requirements and covert those requirements into a technical services solution
  • Ability to accurately estimate time and cost for each project
  • Foster an environment of continuous learning, innovation and excellence 
  • Work closely with development teams, product managers, and customer success teams to ensure successful delivery of consulting services or product implementation projects and remove roadblocks 
  • Develop, review and approve formal statements of work, change requests, and proposals 
  • Formulate timely reports and documentation to track progress 
  • Effectively collaborate with peers and company leadership to accomplish team, corporate and client objectives 
  • Answer developer, designer, and content contributor questions about IT Security requirements.  

Experience Requirements: 

  • Minimum of 5 years of experience in penetration testing
  • Desired certifications – Security+, CEH, GPEN, OSCP, AWS, or equivalent
  • Understanding of OWASP Top 10 and “industry best practices” for penetration testing
  • Understanding of all aspects of Penetration Testing with an emphasis on white box testing, black box testing, internal networks, external networks, web applications, and application/code review
  • Understanding of Pen Test methods such as Open Source Security Testing Methodology Manual (OSSTMM), Open Web Application Security Project (OWASP), Penetration Testing Execution Standard (PTES), FedRAMP Penetration Test Guide, NIST, etc.
  • Proficient with the command line interface of multiple operating systems – Windows, macOS, Linux, etc.
  • Solid understanding of manual scripting and scripting languages- ex. Python, Bash, PowerShell, C/C++, etc.
  • Proficient with using commercial and open source penetration testing tools – ex. Metasploit, Nikto, SQLMAP, Responder, Nessus, Netcat, Burp Suite, etc.
  • Conduct and document vulnerability scans and penetration testing on web-based applications and their underlying hosts
  • Proven ability to perform computer network vulnerability assessment and penetration testing
  • Understanding of risk planning and mitigation strategies
  • Ability to prepare and present documents and briefing materials
  • Advise on new threats to the technologies and environment and provide mitigation steps when applicable
  • Provide security guidance on design, deployment, and architecture of web-based and cloud hosted applications.
  • Participate in technical discussions and collaborate with team members
  • Exceptional communication skills - both orally and written
  • Strong customer service skills
  • Strong organizational and time-management skills with the ability to handle multiple tasks at once, while still paying attention to detail 
  • A strong work ethic and self-starter attitude, with the ability to thrive in a fast-paced environment 
  • Bachelor’s degree in a related field or equivalent work experience and advance

Benefits

TestPros offers a competitive salary, medical/dental/vision insurance, life insurance, disability insurance, paid time off, paid holidays, 401(k) retirement plan with company match, opportunities for professional growth, cell phone discounts, and much more! All benefits are per TestPros current policies and are subject to change without notice.  Benefits are available to full-time employees.​

TestPros, Inc. is an Equal Opportunity Employer.

EEO Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, marital status, age, national origin, or protected veteran status.

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