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Part Time Remote Case Manager Jobs in Ontario (NOW HIRING)

... managed role. This position is ideal for senior professionals who are looking for a flexible, part-time, remote engagement where they can leverage their experience to bring about high-value ...

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Part Time Remote Case Manager information

What is a part time remote case manager?

A Part Time Remote Case Manager is a professional who coordinates and manages client care or services, working part-time hours from a remote location. They typically assess client needs, develop care plans, and monitor progress through virtual communication tools such as phone calls, emails, or video conferences. This role is common in healthcare, social services, and insurance sectors, allowing for flexibility and work-life balance. Remote Case Managers must have strong organizational, communication, and problem-solving skills to effectively support their clients from a distance.

What are the key skills and qualifications needed to thrive as a part time remote case manager?

To thrive as a Part Time Remote Case Manager, you typically need a background in social work, counseling, or a related field, along with relevant licensure or certification depending on the industry. Familiarity with case management software, secure communication tools, and electronic documentation systems is often required. Strong organizational skills, empathy, and effective communication are essential soft skills for managing diverse client needs remotely. These abilities ensure efficient client support, accurate record-keeping, and successful outcomes while working independently from a remote setting.

How does a part time remote case manager typically collaborate with clients and team members while working off-site?

As a part time remote case manager, you’ll primarily interact with clients and colleagues through secure video calls, phone conferences, and digital case management platforms. Regular communication with clients is essential to assess needs, develop care plans, and follow up on progress. Collaboration with supervisors, healthcare providers, and other support staff is often coordinated through scheduled virtual meetings and shared documentation systems. Maintaining clear, timely communication and thorough digital records is crucial to ensure seamless client care and effective teamwork, despite working remotely and on a part-time schedule.

What is the difference between Part Time Remote Case Manager vs Part Time Remote Social Worker?

AspectPart Time Remote Case ManagerPart Time Remote Social Worker
CredentialsTypically requires a certification in case management or related fieldRequires a social work degree (BSW or MSW) and state licensure
Work EnvironmentRemote, often working with healthcare or insurance companiesRemote, working with clients, healthcare agencies, or community organizations
Employer & IndustryHealthcare, insurance, or social services organizationsHealthcare, social services, government agencies
Search & Comparison IntentOften compared for similar roles in case managementRelated but more focused on social work practice

The main difference is that Part Time Remote Case Managers focus on coordinating care and services, often requiring certification, while Part Time Remote Social Workers provide counseling and support, requiring social work licensure. Both roles operate remotely within healthcare and social service sectors, but their responsibilities and credentials differ.

What job categories do people searching Part Time Remote Case Manager jobs in Ontario look for?

The top searched job categories for Part Time Remote Case Manager jobs in Ontario are:

What cities in Ontario are hiring for Part Time Remote Case Manager jobs?

Cities in Ontario with the most Part Time Remote Case Manager job openings:

Infographic showing various Part Time Remote Case Manager job openings in Ontario as of August 2026, with employment types broken down into 100% Part Time. Highlights an 100% Remote job distribution.

Claims Service Representative, Part-Time-Remote

Davies

Mississauga, ON • Remote

$22.67 - $31.49/hr

Part-time

Re-posted 3 days ago


Job description

Company:ClaimsPro LPClaims Service Representative, Part-Time-RemoteCompensation range: $22.67 - $31.49 hourly

Role Summary

We have an existing opportunity toadd a Claims Service Representative to join our growing team! You will work in a remote based environment anywhere in Canada.

The Claims Service Representative provides immediate and customer-focused assistance to policyholders who are calling to report insurance claims. Document initial loss details and activities to ensure that callers experience timely and service-oriented disposition of calls. Make determinations based on protocol if immediate adjuster attention is required and coordinate with vendors as required.

* In order to work remotely, you will require High Speed Internet.(Download and Upload speed must both be at a minimum of 50 mbps)
* Please note that this position requires shift work on a seven (7) day rotating basis with an 8 hour shift between the hours of 7am to 12am. Weekend shifts are mandatory.
*This is a part-time opportunity with competitive compensation at $19.50/hour.

Key Responsibilities:
Review call report and ensure call has terminated properly, then forward accurate and complete call reports as required.
Provide personalized customer service of the highest level
Arrange for the dispatch of adjusters or vendor partners when required
Field and answer branch inquiries and administer to appropriate area
Maintain data base of service lapses reference for root cause, report trends and make recommendations to management
Review claim information to determine proper next steps for processing against client guidelines/ service agreements
Qualifications and experience:
Post secondary education is required
Minimum of 1 year of customer service or administrative experience is required
Knowledge of insurance/service industry or related experience preferred
Strong computer and telephone skills with an aptitude/ability to learn
Effective communication skills both written and verbal in English
Attention to detail
Team player with a strong commitment to quality and customer service
Excellent time management and organizational skills
Sound judgmental powers; ability to manage difficult customer situations, to respond promptly to the needs of the customer, solicit feedback to improve service, respond to requests for service/assistance
Ability to adapt to change, meet the changing demands of the work environment, any delays or other unexpected demands.

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process

Unsolicited Outreach Statement - Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact our employees or managers directly to present candidates. Be advised that we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information.We welcome resumes submitted directly from candidates.

#ClaimsPro