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Part Time Remote Call Center Jobs in Delaware (NOW HIRING)

Affinity Travels

Global Getaway Planner

Wilmington, DE · Remote

Do your friends call you the travel whisperer? If your heart beats faster at the thought of ... Remote-first freedom: Work from anywhere with Wi-Fi and wanderlust * Flexible schedule: Part-time, ...

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Part Time Remote Call Center information

See Delaware salary details

$10

$17

$25

How much do part time remote call center jobs pay per hour?

As of May 30, 2026, the average hourly pay for part time remote call center in Delaware is $17.93, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a Part Time Remote Call Center job?

A Part Time Remote Call Center job involves handling inbound or outbound calls for a company while working from home. Responsibilities typically include assisting customers, answering inquiries, processing transactions, or providing technical support. These roles offer flexible schedules, making them ideal for students, parents, or those seeking supplemental income. Strong communication skills and a reliable internet connection are usually required. Training is often provided to ensure employees can effectively support customers.

What are the key skills and qualifications needed to thrive in the Part Time Remote Call Center position, and why are they important?

To thrive as a Part Time Remote Call Center representative, you typically need strong communication skills, basic computer literacy, and a high school diploma or equivalent. Proficiency with customer relationship management (CRM) systems, call center software, and basic troubleshooting platforms is generally required. Excellent listening skills, patience, and the ability to stay organized and self-motivated make candidates stand out in this remote environment. These competencies are vital for delivering positive customer experiences, meeting performance metrics, and effectively handling inquiries from a remote setting.

What does a typical workday look like for a Part Time Remote Call Center representative?

A typical day as a part time remote call center representative involves logging in to your company’s system, handling inbound or outbound customer calls, responding to emails or live chats, and accurately logging interactions in CRM software. You may also participate in virtual team meetings or training sessions and follow set schedules to ensure coverage during peak hours. While you’ll work independently from home, ongoing communication with supervisors and teammates is common to address escalated issues and share updates. This role requires strong time management and the ability to stay engaged without direct in-person supervision.
More about Part Time Remote Call Center jobs
What are the most commonly searched types of Remote Call Center jobs in Delaware? The most popular types of Remote Call Center jobs in Delaware are:
What are popular job titles related to Part Time Remote Call Center jobs in Delaware? For Part Time Remote Call Center jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Part Time Remote Call Center jobs in Delaware look for? The top searched job categories for Part Time Remote Call Center jobs in Delaware are:
Part Time Remote Call Center jobs near you
Infographic showing various Part Time Remote Call Center job openings in Delaware as of May 2026, with employment types broken down into 78% Full Time, 17% Part Time, and 5% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $37,289 per year, or $17.9 per hour.
Contact Center Associate (Part-Time)

Contact Center Associate (Part-Time)

Blood Bank of Delmarva

Newark, DE • On-site, Remote

Part-time

Posted 24 days ago

Job description

Responsibilities
Contact Center Associate (Part-Time)
Blood Bank of Delmarva
Christiana Donor Center/Headquarters - Newark, DE & Remote
Join our life saving mission!
Schedule:
20 Hours per week - Weekends & Mondays needed
The Contact Center Associate (Part-Time) reports to the Supervisor of the Call Center and is responsible for telephone recruiting, pre-screening, and scheduling donors, rebooking donors following current donations and registering donors at time of presentation for all donation platforms to meet the current product needs to assure the effective and efficient supply of blood products to meet the needs of the hospitals and patients served by BBD. This position is considered "essential" during severe weather or emergency operation events.
  • Places outbound calls to current blood donors and perspective new donors to recruit, prescreen and schedule appointments in a manner that allows efficient use of BBD resources and maximizes the potential products collected from the engaged donor.
  • Speaks respectfully and warmly with donors on the phone in an effort to assure commitment of the donor to make and keep an appointment. Schedules the appointment using current donor relationship management software.
  • Receives inbound calls from donors with the primary goal of scheduling the donor for an appointment or to address other general concerns or questions that the donor might raise while on the phone. At all times provides superior customer service to the donor while working to meet the needs of the individual on the phone. Handles inbound calls designated for operator from main automated attendant, responding to general inquiries or forwarding call to proper destination.
  • Schedules future appointments through direct contact with donors in the donor room and canteen areas upon the completion of their current donation. Emphasizes the benefits and importance of repeat donations to the community welfare. Encourages donors to become regular, more frequent donors by providing excellent customer service during the interaction with the donor.
  • Performs data entry to update donor demographic or preference information within the donor relationship management software in use at BBD. Assures accuracy of the data entry information to provide the donor with excellent service
  • Performs donor registration. Maintains confidentiality of all donor information. Follows Donor Services SOPs for registration and performs these duties in compliance with BBD SOPs, AABB and FDA standards and regulations.
  • Exemplifies BBD's Core Values and meets or exceeds customer service expectations.

Qualifications
  • High School Diploma or equivalent.
  • 2+ years of experience making outbound calls in a call center using documentation software.
  • A working knowledge to read and interpret medical, technical, regulatory, and quality procedures.
  • Basic knowledge of computer software packages such as Microsoft Office and Outlook.
  • Experience communicating effectively at a variety of levels according to situational requirements with the ability to communicate both positive and negative information to donors and staff in a way that assures understanding and acceptance, and work on multiple tasks when necessary solving donor-related and procedural problems.

Overview
Founded in 1954, Blood Bank of Delmarva (BBD) has served the Delmarva Peninsula for 70 years, delivering nearly 90,000 lifesaving blood products annually to 40+ hospitals, EMS and healthcare partners. BBD is part of New York Blood Center Enterprises (NYBCe), which spans 17+ states and delivers one million blood products to 400+ U.S. hospitals annually. NYBCe additionally delivers cellular therapies, specialty pharmacy, and medical services to 200+ research, academic and biopharmaceutical organizations. NYBCe's Lindsley F. Kimball Research Institute is a leader in hematology and transfusion medicine research, dedicated to the study, prevention, treatment and cure of bloodborne and blood-related diseases. BBD serves as a vital community lifeline dedicated to helping patients and advancing global public health. To learn more, visit delmarvablood.org. Connect with us on Facebook, X, Instagram, and LinkedIn.

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