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Part Time Passenger Service Agent Jobs in Raleigh, NC

ERMC

3262-RDU-Southwest-Cabin Agent/PM

Morrisville, NC · On-site

Checking, handling, assembling, removing, and installing passenger service cabin furnishings and ... Qualifications for Cabin Agent * Able to work in extreme conditions, such as hot and cold weather ...

Unifi

Airport Ramp Agent PT - RDU

Morrisville, NC · On-site

$14.50 - $17.75/hr

M. shift Part Time Days Days of the weekShiftShift Start TimeMonday, Tuesday, Wednesday, Thursday ... M. shift Requirements and Description Unifi has decades of experience in the aviation services ...

Envoy Air Inc.

Part-Time Ramp Agent

Morrisville, NC · On-site

$15.97/hr

... service. We are hiring immediately, with no experience required. NEW PAY RATE - $15.97/HR ... As a Ramp Agent, you will enjoy the fresh air while working outside in all weather conditions.

Envoy Air Inc.

Part-Time Ramp Agent

Morrisville, NC · On-site

$15.97/hr

... service. We are hiring immediately, with no experience required. NEW PAY RATE - $15.97/HR! What ... As a Ramp Agent, you will enjoy the fresh air while working outside in all weather conditions.

Envoy Air Inc.

Part-Time Ramp Agent

Morrisville, NC · On-site

$15.97/hr

... service. We are hiring immediately, with no experience required. NEW PAY RATE - $15.97/HR ... As a Ramp Agent, you will enjoy the fresh air while working outside in all weather conditions.

The Mayton Hotel

Bell person

Cary, NC · On-site

$14/hr

Bell person JOB TYPE: Part-time COMPENSATION: $14.00 per hour to Start + Tips - EXCELLENT EARNING ... Communicate special guest requests to the Guest Service Agent and or Front Office Manager/Manager ...

Harnett County

Transit Driver (Part-Time)

Lillington, NC · On-site

$31K - $49K/hr

As a paratransit service and a ridesharing public transportation system, HARTS enables routes and schedules to be structured to transport multiple passengers to various destinations. Service is ...

NCSU

Hospital Purchasing Agent

Raleigh, NC · On-site

The hospital staffs over twenty clinical services with board certified specialists that are ... Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status.

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How much do part time passenger service agent jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for part time passenger service agent in Raleigh, NC is $15.52, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $17.74 per hour, depending on experience, location, and employer.

What is a part time passenger service agent?

Part Time Passenger Service Agents are airline or airport employees who assist passengers with check-in, boarding, ticketing, luggage handling, and customer service, but work fewer hours than full-time staff. They are often the first point of contact for travelers and help ensure a smooth travel experience. Their responsibilities may include verifying travel documents, directing passengers, and addressing inquiries or issues. This role typically requires strong communication skills, attention to detail, and the ability to work flexible hours, including evenings, weekends, and holidays.

What are the key skills and qualifications needed to thrive as a part time passenger service agent?

To thrive as a Part Time Passenger Service Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with airline reservation systems, check-in kiosks, and baggage handling procedures is often required. Excellent communication, patience, and problem-solving abilities help you manage diverse passenger needs and resolve issues efficiently. These skills are crucial for ensuring smooth airport operations, positive passenger experiences, and compliance with airline and security regulations.

What are some common challenges faced by part time passenger service agents, and how can they be addressed?

Part-time passenger service agents often face challenges such as managing high passenger volumes during peak travel times and adapting quickly to changing flight schedules or weather disruptions. It’s important to remain calm under pressure, communicate clearly with passengers and colleagues, and stay updated on airline procedures. Developing strong teamwork skills and being flexible with your schedule can help you handle these challenges more effectively and contribute to a positive passenger experience.

What is the difference between Part Time Passenger Service Agent vs Part Time Ticketing Agent?

AspectPart Time Passenger Service AgentPart Time Ticketing Agent
CredentialsCustomer service experience, possibly TSA certificationCustomer service experience, ticketing system knowledge
Work EnvironmentAirports, airline counters, customer interactionAirports, ticket counters, customer interaction
Employer & IndustryAirlines, airports

Both roles involve assisting travelers in airports, handling customer inquiries, and providing support. The Passenger Service Agent focuses more on boarding, baggage, and passenger assistance, while the Ticketing Agent specializes in ticket sales and reservations. Understanding these differences helps job seekers find the right position in the airline industry.

What do you need to be a part time passenger service agent?

To become a part-time passenger service agent, candidates typically need a high school diploma or equivalent, good communication skills, and the ability to handle customer interactions. Prior experience in customer service or airline operations can be beneficial, and training is usually provided on the job. Flexibility to work various shifts, including weekends and holidays, is often required.

What qualifications do I need to be a part time passenger service agent?

To become a part-time passenger service agent, candidates typically need a high school diploma or equivalent, good communication skills, and the ability to handle customer interactions. Prior experience in customer service or retail can be beneficial, and some employers may require background checks or specific training related to airport or airline procedures.

What are popular job titles related to Part Time Passenger Service Agent jobs in Raleigh, NC?

For Part Time Passenger Service Agent jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Part Time Passenger Service Agent jobs in Raleigh, NC look for?

The top searched job categories for Part Time Passenger Service Agent jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Part Time Passenger Service Agent jobs?

Cities near Raleigh, NC with the most Part Time Passenger Service Agent job openings:

Part Time Passenger Service Agent jobs near you
Infographic showing various Part Time Passenger Service Agent job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, and 3% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $32,283 per year, or $15.5 per hour.

Airline Agent, Passenger Service PT / FT

Morrisville, NC • On-site

TREGO DUGAN AVIATION OF GRAND ISLAND INC
Aviation • 1 - 5K employees

6.2

Company rating: 6.2 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

42nd of 67 rated aviation services

Great coworkers

People enjoy working here

Respectful managers

Learn more about TREGO DUGAN AVIATION OF GRAND ISLAND INCexternal

$16.50/hr

Part-time

Re-posted yesterday

Job description

Full-Time Positions may be available dependent upon experience 

Must be able to work a flexible schedule including nights, weekends, and holidays.  Hours will vary based upon flight schedules. 

Number of weekly hours may increase or decrease due to seasonal flight changes.

Training schedule will be 3 weeks long.
1 week of computer based training. 
2 Weeks On the Job Training


General Purpose of Job (s):

Passenger Service Agent

This position is responsible for providing total customer service to all people desiring to use customer or charter service by attentively listening to their needs, politely handling their inquiries promptly, and completing the required transactions, as noted below. Additional responsibilities include ramp, aircraft cleaning, operations, and commissary duties as required.

Essential Duties and Responsibilities:

The ideal candidate must be people-oriented highly motivated with a positive and friendly attitude.

Processing Customer's tickets, checking baggage, monitoring carry-on baggage for size and quantity, and assigning seats.

Providing information on arrival and departure times, boarding procedures, carry-on regulations, and seating arrangements

Handling denied boarding situations, soliciting volunteers, accommodating Customers, and providing hotel, meal, and taxi vouchers when appropriate.

Ensures FAA, Airline, and airport regulations are followed.

Enforces safety/security measures and protects sensitive zones.

Assists Customers with special needs, i.e., Customers who need assistance in boarding.

Ad hoc assignments, as requested by the Lead or Supervisor

Completing sales reports

Excellent communication skills

Able to read and write English; bilingual skills a plus.

Ability to work efficiently under time constraints.

Must be available to work varied hours, including swing and graveyard shifts, plus weekends and holidays.

Must be well-groomed.

Other duties as assigned.

Complete all required training

Only complete tasks for which you are fully trained

Report any safety hazard or incident immediately

Competency/Behavioral Requirements:

Be pleasant with others on the job and display a good-natured, cooperative attitude.

Be reliable, responsible, and dependable, and fulfill obligations.

Attention to Detail

Maintain composure, keep emotions in check, control anger, and avoid aggressive behavior even in difficult situations.

Accept criticism, deal calmly and effectively with high-stress situations, and be open to change (positive or negative) and considerable variety in the workplace.

Willingness to take on responsibilities and challenges.

Be sensitive to others' needs and feelings and be helpful on the job.

Abiding by TDA and Airline policies and procedures, guiding oneself with little or no supervision, and depending on oneself to get things done.

Physical Demands:

Must be able to carry a 70-pound suitcase from the floor to 18 inches and carry a 70-pound suitcase in front of you with both hands for up to 25 feet; must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time. Must have sufficient vision and ability to perform the position's essential functions safely.

Work Environment:

Airport environment: Indoors and Outdoors. Extreme outdoor conditions where extreme temperature ranges may be encountered.

Other Requirements and Qualifications:

Education: High School diploma or equivalent

Experience: Minimum two (2) years Customer Service experience or the equivalent in related training and/or experience

Knowledge: Possess basic computer skills with the ability to type 25 wpm

Must be at least 18 years old.

Must have a valid driver’s license.

Must pass a ten (10) year background check and pre-employment drug test.

Must have authorization to work in the U.S. as defined in the Immigrations Act of 1986

Attend and successfully complete required training.

Read and write English.

MUST be able to work a flexible schedule, including nights, weekends, and holidays.


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