General Job Description:Â
Excellent customer care is the most important part of our industrial supply business and the reason we have been in business for 40 years. We have a small, but mighty workforce and a pleasant fast-paced work environment. If you are a self-starter, hard worker, have a positive and a can-do personality, you will fit well with our team.
Major Duties and Responsibilities
-Answer telephone and direct to appropriate person or take message
-Receive/distribute inventory; must learn stock locations, part names, common customers, preferred vendors
-Use accounting software to enter checks, run reports, and other etc.
-Assist outside sales & materials coordinator as needed
-Create customer advertising packets
-Assist and back-up warehouse coordinator with shipping & receiving; inventory counts; shelving and organizing inventory; warehouse and office upkeep (sweeping, dusting etc.); and other warehouse duties as needed
-File President’s invoice copies and other documents as required
Minor Duties and Responsibilities
-Cross train with warehouse and materials to handle day-to-day administrative duties (filing, expediting)
-List obsolete items on eBay store
-Edit and update website, line card and other documents
-Handle special projects such as important updates to customers, running reports, tracking sales, forecasts, etc.
-Explore social media marketing areas, Google Ads, Facebook Ads etc.
-Manage product labeling for stock items
Qualifications for Job
-Current College Student (preferred)
-Reliable transportation to and from work
-Basic computer skills (familiarity with Microsoft Office, Google Workspace, etc.)
-Ability to work a consistent part-time schedule
Key Competencies
-Great attitude and positive outlook
-Willingness to learn and take direction
-Excellent written & oral communication
-Accurate and careful attention to every detail
-Self-motivated to learn about our products and understand customer needs
-Confidence and maturity to work with customers
Physical Requirements
-Lifting packages up to 50 lbs., requires lifting & reaching (only required to assist warehouse)
-Manual and automatic lift jacks (only required to assist warehouse)
-Shipping packages, handling knife cutter, tape gun etc. (only required to assist warehouse)
-Unpacking and preparing skids for shipment (only required to assist warehouse)