ZipRecruiter

Log In

2

Part Time Member Services Representative Jobs (NOW HIRING)

next page

Showing results 1-20

All JobsPart Time Member Services Representative Jobs

Part Time Member Services Representative information

See salary details

$8

$15

$24

How much do part time member services representative jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for part time member services representative in the United States is $15.91, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $18.99 per hour, depending on experience, location, and employer.

What does a Part Time Member Services Representative do?

A Part Time Member Services Representative assists customers or members by answering questions, resolving issues, and providing information about products or services, often in a bank, credit union, gym, or membership-based organization. They handle transactions, process membership applications, update account information, and ensure a positive customer experience. Because the role is part-time, hours may vary, but strong communication and problem-solving skills are essential.

What are the key skills and qualifications needed to thrive as a Part Time Member Services Representative, and why are they important?

To thrive as a Part Time Member Services Representative, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale systems, and basic office applications is often required. Excellent communication, problem-solving abilities, and a friendly demeanor help you stand out in this role. These skills are crucial for ensuring positive member experiences, resolving inquiries efficiently, and maintaining the organization’s reputation.

What are some common challenges faced by Part Time Member Services Representatives, and how can they be managed?

Part Time Member Services Representatives often manage high volumes of member inquiries and requests, which can be challenging when balancing multiple tasks simultaneously. Adapting to changing schedules and ensuring consistent, high-quality service during peak hours are also common hurdles. Success in this role involves strong organizational skills, effective communication, and a willingness to collaborate with team members to resolve issues quickly. Regular training and feedback from supervisors help representatives stay informed and confident in handling diverse member needs.
What cities are hiring for Part Time Member Services Representative jobs? Cities with the most Part Time Member Services Representative job openings:
What are the most commonly searched types of Member Services Representative jobs? The most popular types of Member Services Representative jobs are:
What states have the most Part Time Member Services Representative jobs? States with the most job openings for Part Time Member Services Representative jobs include:
Part Time Member Services Representative jobs near you
Infographic showing various Part Time Member Services Representative job openings in the United States as of May 2026, with employment types broken down into 2% As Needed, 64% Full Time, 30% Part Time, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $33,096 per year, or $15.9 per hour.

Member Services Representative

Core Development and Management-Planet Fitness

Lincoln, RI

$16 - $17/hr

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

Job description

Overview

Who We Are:
At Planet Fitness, our mission has always been to enhance people’s lives by providing a high-quality fitness experience in a welcoming, judgement free environment.
Through our CORE Values, our vision is to create an environment where greatness can be achieved through empowering all to improve. We stive to create a positive community for all, empower all the opportunity to create their own path for success, respect all regardless of their background or experience, and strive for excellence in all we do for our community and business.
Who You Are:
All of our Team Members at Planet Fitness share one thing in common – a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone®
  • Exhibit a positive and upbeat attitude.
  • Have a passion for delivering a consistent and exceptional experience to our members, guests, and fellow PF team members.
  • Pride yourself on your work while being punctual, reliable, and dependable.
  • Handle all interactions with diplomacy and exhibit a genuine motivation for helping others.
  • Act with integrity and show respect to everyone around you.
  • Exhibit strong communication skills and have an ability to listen and empathize.
  • Inspire and motivate others to achieve their goals.
  • Are quick study with the ability to apply what you have learned during online and hands-on training.
Responsibilities
About the Member Services Representative Role:
As a Member Services Representative, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” member experience!
We offer flexible scheduling options with opportunities for full-time and part-time shifts.

Daily responsibilities for the Member Services Representative also include:
  • Greet members/guests as they enter and exit the club; assisting them with any questions or concerns as they check in.
  • Help to promote our Judgement Free Zone® by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies.
  • Resolve member concerns and escalate to the Club Manager as needed.
  • Answer phones in a friendly manner and assist callers with their inquiries.
  • Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships.
  • Achieve or exceed individual sales goals, contribute to club monthly and yearly goals.
  • Perform prospective member calls and tours; assessing their membership needs.
  • Execute retail transactions with accuracy and drive sales goals.
  • Regular, consistent cleaning and sanitizing of all exercise equipment and Recovery Zone amenities. This includes communal spaces as well as your assigned area.
  • Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule.
  • Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns.
  • Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.)
Competencies:
  • Communicates Open amp; Effectively
  • Builds Strong Relationships
  • Nurtures Leaning amp; Growth
  • Drives Continuous Improvement
  • Champions CORE values
Qualifications
About Your Qualifications:
  • Must be 18 years of age or older
  • Willing to become CPR/AED Certified (Training provided by Planet Fitness)
  • Basic computer proficiency
Physical Demands of the Member Services Representative:
  • Continual standing and moving throughout the club to accomplish tasks during shift.
  • Continual communicating in person or on the phone to exchange information during shift.
  • Must be able to lift up to 75 pounds.
  • Will occasionally encounter toxic chemicals during shift.
  • Frequent cleaning and sanitizing of equipment and facilities.
  • Moving self in different positions, including bending and twisting, to accomplish tasks.
More reasons to join Planet Fitness!
  • Medical, Dental, and Vision Insurance*
  • Vacation*/Sick Time/Holiday Pay
  • Free Black Card Membership
  • 401(k) Retirement Savings Plan – 3% Company Match
  • Term Life Insurance*
  • Healthcare and Dependent Care Flexible Spending Accounts*
  • Employee perks and discounts
*Please note that certain benefits listed above are for full-time employees only
Pay Range Placement Statement:
Placement within the established pay range for each role will be determined based on a combination of factors, including but not limited to:
  • Relevant skills
  • Years and depth of experience
  • Performance History
  • Market competitiveness
  • Geographic economic conditions, such as cost of living and local wage benchmarks

Apply