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How much do part time member services representative jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for part time member services representative in the United States is $15.91, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $18.99 per hour, depending on experience, location, and employer.

What does a part time member services representative do?

A Part Time Member Services Representative assists customers or members by answering questions, resolving issues, and providing information about products or services, often in a bank, credit union, gym, or membership-based organization. They handle transactions, process membership applications, update account information, and ensure a positive customer experience. Because the role is part-time, hours may vary, but strong communication and problem-solving skills are essential.

What are the key skills and qualifications needed to thrive as a part time member services representative?

To thrive as a Part Time Member Services Representative, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale systems, and basic office applications is often required. Excellent communication, problem-solving abilities, and a friendly demeanor help you stand out in this role. These skills are crucial for ensuring positive member experiences, resolving inquiries efficiently, and maintaining the organization’s reputation.

What are some common challenges faced by part time member services representatives, and how can they be managed?

Part Time Member Services Representatives often manage high volumes of member inquiries and requests, which can be challenging when balancing multiple tasks simultaneously. Adapting to changing schedules and ensuring consistent, high-quality service during peak hours are also common hurdles. Success in this role involves strong organizational skills, effective communication, and a willingness to collaborate with team members to resolve issues quickly. Regular training and feedback from supervisors help representatives stay informed and confident in handling diverse member needs.

What cities are hiring for Part Time Member Services Representative jobs?

Cities with the most Part Time Member Services Representative job openings:

What are the most commonly searched types of Member Services Representative jobs?

The most popular types of Member Services Representative jobs are:

What states have the most Part Time Member Services Representative jobs?

States with the most job openings for Part Time Member Services Representative jobs include:

Part Time Member Services Representative jobs near you
Infographic showing various Part Time Member Services Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $33,096 per year, or $15.9 per hour.

Bilingual Member Service Rep

Hughes Recruiting & Consulting

Sterling, IL

$16/hr

Full-time, Part-time

Medical, Retirement, PTO

Posted 12 days ago

Job description

Bilingual Member Services Representative/Teller: Sterling, IL
Our customer in Sterling, Illinois, is seeking motivated individuals to join their team. We’re recruiting Member Services Representatives/Tellers to work part time or full time on 1st shift. As a Member Services Rep/Teller, you will process member transactions, maintain a balanced cash drawer, provide excellent customer service, and ensure compliance with regulations. Must be bilingual (English/Spanish) to apply.
Responsibilities of the Bilingual Member Services Representative/Teller:
  • Independently maintain and balance assigned cash drawer.
  • Perform routine member transactions accurately, including deposits, withdrawals, transfers, loan payments, check disbursements, general ledger postings, dead-end checks, and other general functions.
  • Handle problem resolution using independent judgment to ensure member satisfaction and escalate to an appropriate employee when necessary.
  • Stay informed about and comply with regulatory and compliance issues for deposit accounts.
  • Respond to member inquiries in person in a timely, friendly, and professional manner.
  • Handle coin bags in the coin machine and perform simple maintenance tasks.
  • Process mail and night drops.
  • Possess knowledge of the organization’s services to answer basic member questions.
Bilingual Member Services Representative/Teller Requirements and Qualifications:
  • Bilingual: English/Spanish (required).
  • Cash handling experience (required).
  • High School Diploma or equivalent (required).
  • Service-minded with a focus on customer satisfaction.
  • Basic PC skills (required), including proficiency in Microsoft Word, Excel, and Outlook.
  • Strong written and verbal communication skills.
  • Availability to assist at other locations, as needed, once trained and comfortable.
Pay for Bilingual Member Services Representative/Teller: Starting at $16/hour (possible more with previous experience)
Bilingual Member Services Representative/Teller Benefits:
  • Health insurance.
  • Paid time off.
  • 401k with company match.
  • Paid weekly.
  • Direct deposit.
  • Paid training.
Type: Part Time or Full-Time.
Schedule: Monday-Friday work between 8:45am - 5:15pm. Rotating Saturdays from 8:45am-12:15pm, once trained.
Apply now!
Are you ready to move from the worries of today to your dreams of tomorrow? If so, give Hughes a call. We are the top-rated staffing, recruiting, and HR experts in the region. We are headquartered in Freeport, IL and have 11 locations across Illinois, Wisconsin, and Minnesota. Where we have offices, we have connections to the best local jobs! Walk in our doors and you’ll find friendly professional staff who dig deep, get results, and most importantly have fun! The reviews speak for themselves, at Hughes we quickly hook you up with companies that offer competitive pay rates, great culture & benefits, and a chance to elevate your life. We offer health insurance and 401(k) too to all our employees. To get the ball rolling, visit us online at www.hughesrecruiting.com and complete our application. We’ll be in touch soon!