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How much do part time member services representative jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for part time member services representative in the United States is $15.91, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $18.99 per hour, depending on experience, location, and employer.

What does a Part Time Member Services Representative do?

A Part Time Member Services Representative assists customers or members by answering questions, resolving issues, and providing information about products or services, often in a bank, credit union, gym, or membership-based organization. They handle transactions, process membership applications, update account information, and ensure a positive customer experience. Because the role is part-time, hours may vary, but strong communication and problem-solving skills are essential.

What are the key skills and qualifications needed to thrive as a Part Time Member Services Representative, and why are they important?

To thrive as a Part Time Member Services Representative, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale systems, and basic office applications is often required. Excellent communication, problem-solving abilities, and a friendly demeanor help you stand out in this role. These skills are crucial for ensuring positive member experiences, resolving inquiries efficiently, and maintaining the organization’s reputation.

What are some common challenges faced by Part Time Member Services Representatives, and how can they be managed?

Part Time Member Services Representatives often manage high volumes of member inquiries and requests, which can be challenging when balancing multiple tasks simultaneously. Adapting to changing schedules and ensuring consistent, high-quality service during peak hours are also common hurdles. Success in this role involves strong organizational skills, effective communication, and a willingness to collaborate with team members to resolve issues quickly. Regular training and feedback from supervisors help representatives stay informed and confident in handling diverse member needs.
What cities are hiring for Part Time Member Services Representative jobs? Cities with the most Part Time Member Services Representative job openings:
What are the most commonly searched types of Member Services Representative jobs? The most popular types of Member Services Representative jobs are:
What states have the most Part Time Member Services Representative jobs? States with the most job openings for Part Time Member Services Representative jobs include:
Part Time Member Services Representative jobs near you
Infographic showing various Part Time Member Services Representative job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $33,096 per year, or $15.9 per hour.
Part Time Member Services Representative

Part Time Member Services Representative

Self Help

Franklin, CT

Part-time

Posted 9 days ago

Job description

Job Description:

WHO We Are:
Self-Help started in 1980 with a focus on economic inequality especially in communities that have faced systemic barriers in building wealth. At the core of what Self-Help does is a drive to create and protect ownership and economic opportunity. In other words, we're committed to economic justice! Economic Justice means that all communities have the basic infrastructure they need to thrive, from high-quality schools to grocery stores selling fresh food resources that support opportunity at a neighborhood level regardless of demographics, income, or wealth. Since our founding, we've constantly sought to find new ways to pursue greater economic justice: from providing fair and affordable loans to working with partners to demand that lawmakers change unjust policies.

We are seeking a Part Time Member Service Representative/Teller to join our team at Franklin, CT!

WHAT You'll Do:
Initiate and lead conversations to identify and assess member needs.
Maintain and enhance member account relationships by providing excellent member service.
Process share deposit payments, loan payments, manual payrolls, and account transfers.
Maintain drawer cash levels within prescribed amounts.
Post and Log night, ATM, and mail deposits. (Part of dual-control team.).
Perform other duties and projects as assigned.

WHAT You'll Need:
High School graduate or equivalent.
Bilingual in English/Spanish highly preferred but not required.
Minimum one year experience in financial institution or other customer service industry preferred.
Prior cash handling and customer service responsibilities preferred.
Preference for working in organizations that place priority on teamwork and collaboration.
Strong commitment to our mission - creating economic opportunity for traditionally underserved communities.
Excellent customer service skills.
Demonstrated ability to communicate effectively - both verbally and in writing.
Ability to be trained and efficiently operate credit union systems and proprietary software, including proprietary software (New Solutions, Microsoft Excel, Word, and Outlook).
Ability to work flexible work hours including evenings and weekends.
May be required to travel to cover other Branches.
Keen attention to detail, ability to effectively organize and prioritize work.
Analytical and problem-solving skills.
Ability to use keyboard and data entry skills.

Self-Help is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Company Disclaimer:

Self-Help is committed to providing equal employment opportunities to all persons, regardless of race, religion, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression (including transgender status), age, sexual orientation, military and veteran status, class or family status.

Self Help logo

About Self Help

Sourced by ZipRecruiter

Industry

Individual, family and community social assistance

Company size

1 - 10 Employees

Headquarters location

Los Alamos, NM, US

Year founded

1969

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