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Part Time Member Services Representative Jobs in Kansas

Crunch Fitness

Member Services Representative

Topeka, KS · On-site

$10/hr

Employee discounts Member Services Representative Position Summary The Member Services Representative (MSR) serves as the first and last point of contact for members and guests, playing a critical ...

Crunch Fitness

Member Services Representative

Olathe, KS · On-site

$11/hr

Employee discounts Member Services Representative Position Summary The Member Services Representative (MSR) serves as the first and last point of contact for members and guests, playing a critical ...

Planet Fitness

Member Services Representative

Topeka, KS · On-site

  • Dental

  • Vision

  • Retirement

Wellness resources Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness ...

Planet Fitness

Member Services Representative

Wichita, KS · On-site

$12/hr

  • Retirement

Flexible schedule Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness ...

Crunch Fitness

Member Service Representative

Oakley, KS · On-site

Be knowledgeable of membership services and gym equipment to effectively inform members and answer ... Conduct daily facility walk around to ensure the cleanliness of the facility Job Type: Part-time ...

Crunch Fitness

Member Service Representative

Oakley, KS · On-site

Be knowledgeable of membership services and gym equipment to effectively inform members and answer ... Conduct daily facility walk around to ensure the cleanliness of the facility Job Type: Part-time ...

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All JobsMember Services Representative JobsPart Time Member Services Representative JobsPart Time Member Services Representative Jobs in Kansas

Part Time Member Services Representative information

See Kansas salary details

$7

$14

$21

How much do part time member services representative jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for part time member services representative in Kansas is $14.19, according to ZipRecruiter salary data. Most workers in this role earn between $10.72 and $16.92 per hour, depending on experience, location, and employer.

What does a part time member services representative do?

A Part Time Member Services Representative assists customers or members by answering questions, resolving issues, and providing information about products or services, often in a bank, credit union, gym, or membership-based organization. They handle transactions, process membership applications, update account information, and ensure a positive customer experience. Because the role is part-time, hours may vary, but strong communication and problem-solving skills are essential.

What are the key skills and qualifications needed to thrive as a part time member services representative?

To thrive as a Part Time Member Services Representative, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale systems, and basic office applications is often required. Excellent communication, problem-solving abilities, and a friendly demeanor help you stand out in this role. These skills are crucial for ensuring positive member experiences, resolving inquiries efficiently, and maintaining the organization’s reputation.

What are some common challenges faced by part time member services representatives, and how can they be managed?

Part Time Member Services Representatives often manage high volumes of member inquiries and requests, which can be challenging when balancing multiple tasks simultaneously. Adapting to changing schedules and ensuring consistent, high-quality service during peak hours are also common hurdles. Success in this role involves strong organizational skills, effective communication, and a willingness to collaborate with team members to resolve issues quickly. Regular training and feedback from supervisors help representatives stay informed and confident in handling diverse member needs.
Part Time Member Services Representative jobs near you
Infographic showing various Part Time Member Services Representative job openings in Kansas as of August 2026, with employment types broken down into 100% Part Time. Highlights an 100% In-person job distribution, with an average salary of $29,517 per year, or $14.2 per hour.

Member Services Representative

Crunch Fitness - Fitness Ventures LLC

Lawrence, KS • On-site

$11/hr

Part-time

Re-posted 2 days ago

Crunch Fitness rating

5.8

Company rating: 5.8 out of 10

Based on 149 frontline employees who took The Breakroom Quiz

44th of 63 rated gym and leisure clubs

Job description

Benefits:
  • Gym Membership
  • Opportunity for advancement
  • Training & development
  • Employee discounts

Member Services Representative

Position Summary

The Member Services Representative (MSR) serves as the first and last point of contact for members and guests, playing a critical role in creating a welcoming, positive, and professional club experience. As the face of the organization, the MSR is responsible for delivering exceptional customer service, supporting member needs, and fostering an environment that promotes member satisfaction and retention.
This position requires strong communication skills, a customer-focused mindset, and the ability to maintain a friendly and professional atmosphere while assisting members, guests, and fellow team members.
Key Responsibilities

Member & Guest Experience

  • Greet all members and guests in a friendly, professional, and welcoming manner.
  • Ensure members and guests feel valued and appreciated upon arrival and departure.
  • Check in members and guests accurately and efficiently in accordance with company policies and procedures.
  • Communicate club events, promotions, and important announcements to members and guests.
  • Maintain a positive atmosphere that enhances the overall member experience.
  • Address member inquiries, concerns, and requests promptly, or escalate them to management when appropriate.
  • Demonstrate professionalism, courtesy, and exceptional customer service in all interactions.
Front Desk Operations

  • Answer incoming phone calls in a courteous, knowledgeable, and professional manner.
  • Facilitate member communications and account notifications through club management software.
  • Process payments for club amenities and services in accordance with company procedures.
  • Schedule member services, including tanning, hydro-massage, and other available amenities.
  • Maintain an accurate understanding of club programs, services, operating hours, and schedules.
  • Support daily front desk operations while ensuring compliance with company policies and procedures.
Retail Sales & Administrative Support

  • Promote and sell retail products and club services to members and guests.
  • Assist with administrative and operational projects as assigned by club management.
  • Maintain accurate records and documentation as required.
  • Support club initiatives designed to improve member engagement and satisfaction.
Facility Presentation & Team Support

  • Maintain a clean, organized, and professional front desk and work area.
  • Contribute to the overall cleanliness and presentation of the club environment.
  • Assist with club events, promotions, decorations, and special projects as needed.
  • Collaborate with team members to ensure a positive and supportive workplace culture.
  • Follow all company policies, procedures, and standards outlined in the Team Member Handbook.
Qualifications

  • High school diploma or equivalent (GED) required.
  • Minimum age of 18 years.
  • Previous customer service, hospitality, retail, or front desk experience preferred.
  • Strong interpersonal, communication, and problem-solving skills.
  • Ability to multitask and work effectively in a fast-paced environment.
  • Demonstrated commitment to providing exceptional customer service.
  • Experience working with children preferred.
  • Ability to maintain a professional appearance and demeanor at all times.
Certifications

  • Current Child and Infant CPR Certification required or ability to obtain certification within a designated timeframe.
  • Additional certifications as required by applicable state or local regulations.
Physical Requirements

  • Ability to lift up to 10 pounds occasionally.
  • Ability to stand for extended periods of time.
  • Frequent bending, squatting, reaching, and movement throughout the facility.
  • Ability to climb ladders or safely assist with club decorations, displays, and promotional materials when needed.
Employment Eligibility

All applicants must possess a high school diploma or equivalent (GED) and be at least 18 years of age.
Applicants must be legally authorized to work in the United States and must maintain eligibility throughout their employment. Proof of employment authorization and all documentation required for employment verification must be provided upon hire. Employees are responsible for notifying the company immediately if their work authorization status changes.
Equal Employment Opportunity

Fitness Ventures LLC is committed to fostering an inclusive, diverse, and respectful workplace. We are proud to be an Equal Opportunity Employer and consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity, veteran status, or any other protected characteristic under applicable federal, state, or local laws.
We believe that diverse perspectives strengthen our organization and contribute to a culture where employees and members alike can thrive.

What Crunch Fitness employees say

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Benefits

Hours and flexibility

Workplace

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About Crunch Fitness

Sourced by ZipRecruiter

Crunch is best known for our colorful personality and kickass group fitness and training programs that are #OnlyAtCrunch. With two brands, and a variety of membership options with no long-term commitments, the right Crunch experience is ready for you.

Industry

Fitness and sports centers

Company size

1,001 - 5,000 Employees

Headquarters location

New York, NY, US

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