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Part Time Member Services Representative Jobs in Ohio

Part Time Member Services

Brunswick, OH · On-site

$12.50 - $16/hr

Great/Flexible for college students Free Black Card when employed with us. * must be able to work at least one weekend day The Member Services Representative will be responsible for creating a ...

Part Time Member Services

Brunswick, OH · On-site

$12.50 - $16/hr

Great/Flexible for college students Free Black Card when employed with us. * must be able to work at least one weekend day The Member Services Representative will be responsible for creating a ...

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The Member Services Representative plays a crucial role in providing exceptional customer support and managing member accounts within a small team setting. This position involves daily interaction ...

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Be Seen First

The Member Services Representative plays a crucial role in providing exceptional customer support and managing member accounts within a small team setting. This position involves daily interaction ...

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Part Time Member Services Representative information

See Ohio salary details

$8

$15

$22

How much do part time member services representative jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for part time member services representative in Ohio is $15.13, according to ZipRecruiter salary data. Most workers in this role earn between $11.44 and $18.08 per hour, depending on experience, location, and employer.

What does a part time member services representative do?

A Part Time Member Services Representative assists customers or members by answering questions, resolving issues, and providing information about products or services, often in a bank, credit union, gym, or membership-based organization. They handle transactions, process membership applications, update account information, and ensure a positive customer experience. Because the role is part-time, hours may vary, but strong communication and problem-solving skills are essential.

What are the key skills and qualifications needed to thrive as a part time member services representative?

To thrive as a Part Time Member Services Representative, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale systems, and basic office applications is often required. Excellent communication, problem-solving abilities, and a friendly demeanor help you stand out in this role. These skills are crucial for ensuring positive member experiences, resolving inquiries efficiently, and maintaining the organization’s reputation.

What are some common challenges faced by part time member services representatives, and how can they be managed?

Part Time Member Services Representatives often manage high volumes of member inquiries and requests, which can be challenging when balancing multiple tasks simultaneously. Adapting to changing schedules and ensuring consistent, high-quality service during peak hours are also common hurdles. Success in this role involves strong organizational skills, effective communication, and a willingness to collaborate with team members to resolve issues quickly. Regular training and feedback from supervisors help representatives stay informed and confident in handling diverse member needs.
Infographic showing various Part Time Member Services Representative job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $31,465 per year, or $15.1 per hour.

Part Time Member Services

Planet Fitness

Brunswick, OH • On-site

$12.50 - $16/hr

Part-time

Re-posted 21 hours ago


Planet Fitness rating

5.6

Company rating: 5.6 out of 10

Based on 601 frontline employees who took The Breakroom Quiz

46th of 63 rated gym and leisure clubs


Job description

Benefits:
  • Employee discounts
  • Free uniforms
  • Opportunity for advancement

Job Summary
Weekend Openings: 6a-2p, 9a-5p, 2p-10p, 5p-10p.
Weekday Shifts: 3p-10p (with 5p-10p exceptions)
Pay starts at $12.50, with a $.50 increase after 30 days of hire and training completion.
Great/Flexible for college students
Free Black Card when employed with us.
* must be able to work at least one weekend day
The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Essential Duties and Responsibilities 
  • Greet members, prospective members and guests, providing exceptional customer service.
  • Handle all front desk related activities including: 
    • Answer phones in a friendly manner and assist callers with a variety of questions.
    • Check members into the system.
    • New member sign-up.
    • Take prospective members on tours.
  • Facilitate needed updates to member’s accounts.
  • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
  • Assist in maintaining the neatness and cleanliness of the club.
Qualifications/Requirements 
  • Customer service background preferred.
  • Basic computer proficiency.
  • A passion for fitness and health.
  • Upbeat and positive attitude!
  • Punctuality and reliability is a must.
  • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
  • Strong listener with the ability to empathize and problem solve.
  • Demonstrate diplomacy in all interactions while using appropriate behavior and language.
  • High School diploma/GED equivalent required.
  • Must be 18 years of age or older.
Physical Demands 
  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Must be able to occassionally lift up to 50 lbs.
  • Will occasionally encounter toxic chemicals during shift.


What Planet Fitness employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Planet Fitness logo

About Planet Fitness

Sourced by ZipRecruiter

Founded in 1992 in Dover, NH, Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the United States by number of members and locations. As of March 31, 2022, Planet Fitness had more than 16.2 million members and 2,291 stores in 50 states, the District of Columbia, Puerto Rico, Canada, Panama, Mexico and Australia. The Company's mission is to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone®. More than 90% of Planet Fitness stores are owned and operated by independent business men and women. At Planet Fitness, our mission has always been to enhance peoples lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing!

Industry

Health and personal care stores, amusement, gambling, and recreation and fitness and sports centers

Company size

501 - 1,000 Employees

Headquarters location

Hampton, NH, US