A busy, high-quality private primary care office is seeking a dependable, professional, and detail-oriented Part-Time Medical Receptionist / Medical Assistant to join our patient-centered team.
This position is ideal for someone who has strong front-desk medical office experience, enjoys helping patients, and can work efficiently in a fast-paced primary care setting.
Preferred experience:
- Prior experience in a busy private primary care or specialty medical office
- Epic EHR experience strongly preferred
- Insurance verification and eligibility checking
- Patient check-in and check-out
- Collecting copays, deductibles, and patient balances
- Scheduling, rescheduling, and managing provider templates
- Answering phones and handling patient messages professionally
- Prior authorization, referral, and medical form experience helpful
- Basic medical assistant skills preferred but not required
Responsibilities include:
- Greeting patients warmly and professionally
- Verifying insurance before visits
- Updating demographics, insurance, pharmacy, and contact information in EPIC
- Collecting copays and outstanding balances at time of service
- Scheduling follow-up visits and care-management appointments
- Managing phone calls, portal messages, faxes, and patient requests
- Helping reduce no-shows through confirmation and follow-up processes
- Supporting providers, medical assistants, and care-management staff
- Maintaining HIPAA-compliant, accurate, and organized documentation
The ideal candidate is:
- Friendly, calm, and professional with patients
- Reliable and punctual
- Comfortable multitasking in a busy office
- Detail-oriented with insurance and scheduling
- Able to communicate clearly with patients and staff
- Comfortable enforcing office policies respectfully
- A team player who understands the importance of excellent patient service and accurate front-desk work
Schedule: Part-time; days/hours to be discussed
Location: Grosse Pointe MI
Compensation: Based on experience
To apply, please send your resume