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Part Time Insurance Call Center Jobs in Indiana (NOW HIRING)

Receptionist Part Time

Indianapolis, IN · On-site

$14.25 - $19/hr

Answer telephone, determine nature of call, and direct caller to appropriate individual or ... Maintain and work within established departmental, center, and home office policies and procedures ...

... part-time roles) * Back-end support to allow you more time to focus on your patients: finance, IT, marketing, billing, HR, call center, learning and development, plus so much more *Source: ADA ...

... part-time roles) * Back-end support to allow you more time to focus on your patients: finance, IT, marketing, billing, HR, call center, learning and development, plus so much more *Source: ADA ...

Associate Dentist

Indianapolis, IN · On-site

$180K - $215K/yr

... for part-time roles) * Back-end support to allow you more time to focus on your patients: finance, IT, marketing, billing, HR, call center, learning and development, plus so much more *Source: ADA ...

... for part-time roles) * Back-end support to allow you more time to focus on your patients:finance, IT, marketing, billing, HR, call center, learning and development, plus so much more *Source: ADA ...

... for part-time roles) * Back-end support to allow you more time to focus on your patients:finance, IT, marketing, billing, HR, call center, learning and development, plus so much more *Source: ADA ...

... part-time roles) * Back-end support to allow you more time to focus on your patients: finance, IT, marketing, billing, HR, call center, learning and development, plus so much more *Source: ADA ...

... part-time roles) * Back-end support to allow you more time to focus on your patients: finance, IT, marketing, billing, HR, call center, learning and development, plus so much more *Source: ADA ...

... part-time roles) * Back-end support to allow you more time to focus on your patients: finance, IT, marketing, billing, HR, call center, learning and development, plus so much more *Source: ADA ...

This role is truly part-time , with most shifts lasting 4 to 6 hours per day, 3 or more days per ... S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) ...

... for part-time roles)  * Back-end support to allow you more time to focus on your patients: finance, IT, marketing, billing, HR, call center, learning and development, plus so much more   

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Part Time Insurance Call Center information

What are part time insurance call center jobs?

Part time insurance call center jobs involve working for an insurance company or agency to handle customer inquiries, process claims, provide policy information, and assist with billing or account changes over the phone. Employees typically work less than 40 hours per week and may have flexible or evening shifts. These roles require good communication skills, basic computer proficiency, and knowledge of insurance products and services. Training is usually provided, and the work can be done on-site or remotely depending on the employer.

What are the key skills and qualifications needed to thrive as a Part Time Insurance Call Center Representative, and why are they important?

To thrive as a Part Time Insurance Call Center Representative, you need strong communication skills, basic insurance knowledge, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and sometimes state insurance licensing is beneficial. Outstanding active listening, patience, and problem-solving abilities help you build rapport and de-escalate challenging situations. These skills are vital for delivering excellent customer service, resolving inquiries efficiently, and maintaining client satisfaction in a high-volume call environment.

What is the difference between Part Time Insurance Call Center vs Part Time Insurance Customer Service Representative?

AspectPart Time Insurance Call CenterPart Time Insurance Customer Service Representative
CredentialsBasic insurance knowledge, communication skillsInsurance licensing or certification often preferred
Work EnvironmentCall center setting, high call volumeOffice or remote, direct customer interaction
Employer & Industry UsageInsurance companies, third-party administratorsInsurance agencies, brokers, carriers
Common Search & Comparison IntentCustomer support, call handlingPolicy info, claims, account management

While both roles involve assisting insurance customers, the Part Time Insurance Call Center primarily focuses on handling high-volume calls in a call center environment, often with less specialized insurance knowledge. In contrast, the Part Time Insurance Customer Service Representative may work directly with clients, providing detailed policy and claims assistance, sometimes requiring insurance certifications. Understanding these differences helps job seekers find the role that best matches their skills and career goals.

What are the most common challenges faced by part-time employees in an insurance call center, and how can they be addressed?

Part-time insurance call center employees often face challenges such as managing high call volumes during peak hours, staying updated with frequent policy changes, and maintaining performance metrics within limited working hours. To address these challenges, it's helpful to proactively communicate with supervisors about scheduling and training needs, utilize available knowledge bases and resources, and participate in ongoing training sessions. Building strong collaboration with full-time colleagues and leveraging team support can also make adapting to changes and handling complex customer inquiries more manageable.
What are the most commonly searched types of Insurance Call Center jobs in Indiana? The most popular types of Insurance Call Center jobs in Indiana are:
What cities in Indiana are hiring for Part Time Insurance Call Center jobs? Cities in Indiana with the most Part Time Insurance Call Center job openings:

Part Time Receptionist Weekend

CommuniCare Family of Companies

Sellersburg, IN • On-site

$14 - $18.50/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago


Job description

Job Address:
7823 Old State Road 60Sellersburg, IN 47172
Sellersburg Healthcare Center, a member of the CommuniCare Family of Companies, is currently recruiting for a Part Time Receptionist to join our team.
Weekend Shift Position Available
PURPOSE/BELIEF STATEMENT:
The position of Receptionist works to maintain a friendly and positive image for the center to callers, visitors, and guests through the responsibility of greeting and/or directing them. The position must function as a team member to ensure that work is accomplished and quality service is delivered, supporting team members and leading the way in celebrating team successes. While focusing on delivering quality service, the position must also manage the resources within their control and assist others in managing resources.
JOB DUTIES & RESPONSIBILITIES
  • Answer telephone, determine nature of call, and direct caller to appropriate individual or department
  • Take accurate messages when personnel are unavailable and ensure accurate delivery
  • Operate paging/telephone system as required
  • Greet and direct visitors to the appropriate personnel
  • Provide administrative support as assigned
  • Participate in and provide scheduled training, educational classes, and orientation programs to maintain licensure of self and certification of team and enhance quality of care.
  • Perform other related activities as assigned or requested.
  • Maintain and work within established departmental, center, and home office policies and procedures, objectives, quality improvement program, and safety, environmental, and infection control standards.

QUALIFICATIONS & EXPERIENCE REQUIREMENTS
  • High School diploma or GED required
  • Previous receptionist experience required
  • Prior work/life experiences, preferably in a healthcare setting.

BENEFITS
As a CommuniCare employee you will enjoy competitive wages and PTO plans. We offer full time employees a menu of benefit options from life and disability plans to medical, dental, and vision coverage from quality benefit carriers. We also offer 401(k) with employer match and Flexible Spending Accounts.
ABOUT US
Since 1984, CommuniCare Family of Companies has been committed to delivering exceptional, person-centered care as a national leader in post-acute services for individuals with chronic or complex conditions. Today, our more than 105 skilled nursing and long-term care facilities serve nearly 13,000 residents at any given time.
To support our centers and ensure long-term success and continuity of care, CommuniCare has developed integrated lines of business spanning the full continuum of care. These specialized solutions include chronic disease management, memory care, telehealth services, Medicare insurance plans, behavioral health programs, and comprehensive medical services. Together, they enable us to deliver sophisticated, coordinated, and transformative care beyond the walls of our facilities.
Our mission, Serve with Pride, is evident in the quality and consistency residents, families, and community partners have come to expect and trust. With more than 14,000 employees serving communities across Ohio, Indiana, Virginia, and West Virginia, we are dedicated to improving the lives of our residents by placing extraordinary service above all else.
We continue to raise the bar and innovate wherever possible to enhance quality of life-creating environments where residents feel at home, employees thrive, and families find comfort and confidence in the care we provide.