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Part Time Insurance Call Center Jobs in Indiana (NOW HIRING)

Aspen Dental

Associate Dentist

Anderson, IN

$180K - $215K/yr

... for part-time roles) * Back-end support to allow you more time to focus on your patients:finance, IT, marketing, billing, HR, call center, learning and development, plus so much more *Source: ADA ...

Aspen Dental

Associate Dentist

Indianapolis, IN · On-site

$180K - $215K/yr

... for part-time roles) * Back-end support to allow you more time to focus on your patients: finance, IT, marketing, billing, HR, call center, learning and development, plus so much more *Source: ADA ...

Aspen Dental

Associate Dentist

Anderson, IN

$180K - $215K/yr

... part-time roles) * Back-end support to allow you more time to focus on your patients: finance, IT, marketing, billing, HR, call center, learning and development, plus so much more *Source: ADA ...

Aspen Dental

Associate Dentist

Anderson, IN

$180K - $215K/yr

... part-time roles) * Back-end support to allow you more time to focus on your patients: finance, IT, marketing, billing, HR, call center, learning and development, plus so much more *Source: ADA ...

Aspen Dental

Associate Dentist

Indianapolis, IN

$180K - $215K/yr

... part-time roles) * Back-end support to allow you more time to focus on your patients: finance, IT, marketing, billing, HR, call center, learning and development, plus so much more *Source: ADA ...

Aspen Dental

Associate Dentist

Indianapolis, IN

$180K - $215K/yr

... for part-time roles) * Back-end support to allow you more time to focus on your patients:finance, IT, marketing, billing, HR, call center, learning and development, plus so much more *Source: ADA ...

Aspen Dental

Associate Dentist

Fort Wayne, IN

$180K - $215K/yr

... part-time roles) * Back-end support to allow you more time to focus on your patients: finance, IT, marketing, billing, HR, call center, learning and development, plus so much more *Source: ADA ...

Takeda

Plasma Center Technician

Kokomo, IN · On-site

$16/hr

This role is truly part-time , with most shifts lasting 4 to 6 hours per day, 3 or more days per ... S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) ...

Aspen Dental

Associate Dentist

Muncie, IN

$180K - $215K/yr

... for part-time roles)  * Back-end support to allow you more time to focus on your patients: finance, IT, marketing, billing, HR, call center, learning and development, plus so much more   

Aspen Dental

Associate Dentist

Marion, IN

$180K - $215K/yr

... for part-time roles)  * Back-end support to allow you more time to focus on your patients: finance, IT, marketing, billing, HR, call center, learning and development, plus so much more   

Aspen Dental

Associate Dentist

Terre Haute, IN

$180K - $215K/yr

... for part-time roles)  * Back-end support to allow you more time to focus on your patients: finance, IT, marketing, billing, HR, call center, learning and development, plus so much more   

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All JobsInsurance Call Center JobsPart Time Insurance Call Center JobsPart Time Insurance Call Center Jobs in Indiana

Part Time Insurance Call Center information

What are part time insurance call center jobs?

Part time insurance call center jobs involve working for an insurance company or agency to handle customer inquiries, process claims, provide policy information, and assist with billing or account changes over the phone. Employees typically work less than 40 hours per week and may have flexible or evening shifts. These roles require good communication skills, basic computer proficiency, and knowledge of insurance products and services. Training is usually provided, and the work can be done on-site or remotely depending on the employer.

What are the key skills and qualifications needed to thrive as a Part Time Insurance Call Center Representative, and why are they important?

To thrive as a Part Time Insurance Call Center Representative, you need strong communication skills, basic insurance knowledge, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and sometimes state insurance licensing is beneficial. Outstanding active listening, patience, and problem-solving abilities help you build rapport and de-escalate challenging situations. These skills are vital for delivering excellent customer service, resolving inquiries efficiently, and maintaining client satisfaction in a high-volume call environment.

What is the difference between Part Time Insurance Call Center vs Part Time Insurance Customer Service Representative?

AspectPart Time Insurance Call CenterPart Time Insurance Customer Service Representative
CredentialsBasic insurance knowledge, communication skillsInsurance licensing or certification often preferred
Work EnvironmentCall center setting, high call volumeOffice or remote, direct customer interaction
Employer & Industry UsageInsurance companies, third-party administratorsInsurance agencies, brokers, carriers
Common Search & Comparison IntentCustomer support, call handlingPolicy info, claims, account management

While both roles involve assisting insurance customers, the Part Time Insurance Call Center primarily focuses on handling high-volume calls in a call center environment, often with less specialized insurance knowledge. In contrast, the Part Time Insurance Customer Service Representative may work directly with clients, providing detailed policy and claims assistance, sometimes requiring insurance certifications. Understanding these differences helps job seekers find the role that best matches their skills and career goals.

What are the most common challenges faced by part-time employees in an insurance call center, and how can they be addressed?

Part-time insurance call center employees often face challenges such as managing high call volumes during peak hours, staying updated with frequent policy changes, and maintaining performance metrics within limited working hours. To address these challenges, it's helpful to proactively communicate with supervisors about scheduling and training needs, utilize available knowledge bases and resources, and participate in ongoing training sessions. Building strong collaboration with full-time colleagues and leveraging team support can also make adapting to changes and handling complex customer inquiries more manageable.
What are the most commonly searched types of Insurance Call Center jobs in Indiana? The most popular types of Insurance Call Center jobs in Indiana are:
What cities in Indiana are hiring for Part Time Insurance Call Center jobs? Cities in Indiana with the most Part Time Insurance Call Center job openings:
Part Time Insurance Call Center jobs near you
Administrative Assistant - Counseling Center (Part-Time)

Administrative Assistant - Counseling Center (Part-Time)

Christian Theological Seminary Inc.

Indianapolis, IN • On-site

$17.25 - $23.25/hr

Part-time

Re-posted 4 days ago

Job description

Department: Counseling Center

Reports to: Manager of Operations

Classification: Part-time, Hourly, Non-Exempt

Work Schedule: Must be able to work the following part-time schedule: Monday, 5:00 pm to 9:00 pm; Wednesday, 5:00 pm to 9:00 pm; and Saturday, 9:00 am to 1:00 pm. These set hours make this role perfect for someone seeking meaningful work within a structured weekly schedule.

Administrative Assistant - Counseling Center (Part-Time)

Are you someone who thrives on creating welcoming spaces and keeping operations running smoothly behind the scenes? The CTS Counseling Center is seeking a dedicated and service-oriented Administrative Assistant to serve as the first point of contact for clients. This part-time opportunity is ideal for someone who brings warmth, professionalism, and strong organizational skills to every interaction - while supporting a mission-driven environment focused on care, confidentiality, and excellence.


ABOUT CHRISTIAN THEOLOGICAL SEMINARY

Christian Theological Seminary (CTS) is a fully accredited ecumenical graduate school located in Indianapolis, IN, related to the Christian Church (Disciples of Christ) and serving the whole people of God. We welcome all faiths to explore/ engage in an intellectually rigorous, spiritually formative, and emotionally supportive education that equips our students to go out into all the world and serve--whether that is in the church or out in the community. CTS also offers a robust counseling program that provides professional counseling preparation and spiritual/theological integration for those training to become mental health counselors, marriage and family therapists, pastoral psychotherapists, and spiritual care specialists.

POSITION SUMMARY

The Administrative Assistant provides essential front desk and administrative support to ensure the Counseling Center operates efficiently and within best practices while delivering a positive client experience. This role plays a critical part in maintaining smooth day-to-day operations and supporting clinical staff.

ESSENTIAL FUNCTIONS

  • During normal business hours, that includes the front desk being staffed (in-person or virtual), perform all front duties as necessary, including:
    • Check-in for patients
    • Referrals for unaccepted or referred out clients
    • Answer walk-in questions
    • Create prospective client charts in the EHR system and ensure that all recorded data is thorough and accurate.
    • Manage client forms in the EHR system
    • Maintain call and referral log
    • Opening and/or closing procedures
  • Maintain HIPAA compliance and confidentiality standards.
  • Prepare computer-generated reports as directed by the Manager of Operations and/or Clinic Director.
  • Coordinate building/facilities matters with the Manager of Operations and/or Butler as directed by the Manager of Operations and/or Clinic Director
  • Coordinate security issues with Butler Police when necessary
  • Attend Counseling Center staff meetings as scheduled.
  • Oversee work-study students who work the same shift.
  • Assist with disseminating Counseling Center communications in consultation with the Manager of Operations and/or Clinic Director
  • Perform other duties as assigned

REQUIRED KNOWLEDGE, SKILLS, and ABILITIES

The successful candidate should possess the knowledge, skills, and ability to successfully fulfill the essential functions of the position or be able to explain or demonstrate how the essential functions will be performed with or without reasonable accommodation, using some other combination of skills and abilities.

  • Strong interpersonal skills; excellent verbal and written communication skills; excellent interpersonal and customer service skills; professional and pleasant manner; strong organizational and problem-solving skills; technology skills: proficient in using standard and typical office equipment (i.e., computer keyboard, mouse, telephone); Excel experience preferred; willingness to work independently and collaboratively within a team setting.

POSITION REQUIREMENTS

  • High School Diploma or equivalent required
  • Associate's Degree or Bachelor's Degree preferred
  • Previous experience in a mental health/behavioral health setting and/or medical office setting preferred

APPLICATION PROCESS

Review of applications will begin immediately and continue until the position is filled. Qualified candidates should apply online or submit a letter of interest, a resume, and three professional references to humanresources@cts.edu.

MORE ABOUT CHRISTIAN THEOLOGICAL SEMINARY

CTS is an equal opportunity employer and does not discriminate with respect to recruitment, hiring, or any other status of employment based on race, color, religion, sex, sexual orientation, national origin, disability, or any other category protected by law.

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