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Part Time Inbound Appointment Setter Jobs in California

Sonrava Health

Patient Support Coord I

Orange, CA · On-site +1

$19 - $20/hr

All candidates will be managed to KPIs with regards to inbound and outbound calls and appointment ... Part-time positions are also available. Must be available from 7AM - 6PM Eastern, Central and ...

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All JobsPart Time Inbound Appointment Setter JobsPart Time Inbound Appointment Setter Jobs in California

Part Time Inbound Appointment Setter information

What are the key skills and qualifications needed to thrive as a Part Time Inbound Appointment Setter, and why are they important?

To thrive as a Part Time Inbound Appointment Setter, you need strong communication skills, attention to detail, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and scheduling tools is typically required. Excellent listening skills, patience, and professionalism help you build rapport and effectively address client inquiries. These skills and qualities ensure accurate appointment scheduling, positive customer experiences, and contribute to overall business efficiency.

What is the difference between Part Time Inbound Appointment Setter vs Part Time Outbound Sales Representative?

AspectPart Time Inbound Appointment SetterPart Time Outbound Sales Representative
Primary RoleResponds to inbound inquiries to set appointmentsInitiates outbound calls to sell products/services
Required SkillsCommunication, active listening, schedulingPersuasion, negotiation, cold calling
Work EnvironmentCall centers, remoteCall centers, remote
Industry UsageSales, marketing, customer serviceSales, telemarketing, lead generation

While both roles involve calling and communication skills, the Part Time Inbound Appointment Setter focuses on responding to inbound inquiries to schedule appointments, whereas the Part Time Outbound Sales Representative actively contacts prospects to generate sales. The roles share similar environments and skill requirements but differ in their approach and objectives.

What are some common challenges faced by part-time inbound appointment setters, and how can they be managed?

Part-time inbound appointment setters often encounter challenges such as handling high call volumes during peak times and managing scheduling conflicts. To manage these effectively, it’s important to stay organized, use scheduling software proficiently, and communicate clearly with both clients and team members. Additionally, adapting quickly to updated scripts or new procedures and maintaining a positive, professional attitude during repetitive tasks can help ensure success and job satisfaction in this role.

What does a Part Time Inbound Appointment Setter do?

A Part Time Inbound Appointment Setter is responsible for handling incoming calls, emails, or online inquiries from potential or existing clients and scheduling appointments on behalf of a business or organization. They gather customer information, answer basic questions, and coordinate with sales or service teams to ensure appointments are set accurately and efficiently. This role typically requires strong communication skills, attention to detail, and the ability to use scheduling or CRM software. Working part-time means the setter works fewer hours per week than a full-time employee, offering flexibility for both the employee and employer.
What are the most commonly searched types of Inbound Appointment Setter jobs in California? The most popular types of Inbound Appointment Setter jobs in California are:
Part Time Inbound Appointment Setter jobs near you
Infographic showing various Part Time Inbound Appointment Setter job openings in California as of June 2026, with employment types broken down into 100% Part Time. Highlights an 83% In-person, and 17% Remote job distribution.
Patient Support Coord I

Patient Support Coord I

Sonrava Health

Orange, CA • On-site, Remote

$19 - $20/hr

Full-time, Part-time

Medical, Dental, Vision, Retirement, PTO

Posted 20 hours ago

Job description

The Patient Support Coordinator is responsible for creating an outstanding experience at every interaction for both new and existing customers and through collaboration with the dental offices being supported.

Team should have or be prepared to learn dental terminology and procedures to support the education of our patients and the completion of their care. 


The primary role of the Patient Support Coordinator is:

  • Effectively communicate with patients who need to complete dental treatment or have questions regarding dental needs and scheduling their appointments.
  • Handle high volume of calls regarding Denti-Cal, Medicaid, HMO, PPO and other Insurances.
  • Effectively navigate systems to lookup existing patients’ information in our dental systems
  • Aggressive outbound calls efforts and follow ups on patients with incomplete care including any missed or cancelled appointments.
  • Foster a strong, professional, and positive communication with all peers and customers including dental office team members being supported.
  • Patient Support Coordinators should surpass quality assurance, productivity, and dependability expectations.
  • Follow best practices and adherence to pre-approved procedures in escalating patient concerns.
  • Educate new and existing customers of any available plans, products, and services.
  • Ability to multi-task, this includes knowledge of multiple plans and different levels of benefits within each plan.
  • Use of analysis and solid commitment to solve customer problems, includes working independently and make solid decisions.
  • Possess an assertive work ethic and is comfortable overcoming objections aimed to increase performance conversions.
  • Willing to have fun and engage in a high energy and collaborative work environment, accessible and knowledgeable Leadership Team
  • Ability to remain focused and productive each day though tasks may be repetitive.
  • Patient Support Coordinators will be an extension of the dental offices located nationwide.
  • Patient Support Coordinators will support building provider schedules through their partnership with the offices they support.
  • All candidates will be managed to KPIs with regards to inbound and outbound calls and appointment bookings
  • Experience with using Denticon and Genesys is highly preferred.
  • Must be available to work Monday – Friday remotely with a private workspace and secure internet connection adhering to policies.

Sonrava Health offers a competitive benefit package designed to enhance the lives of our employees. Employees are eligible for benefits based on their full-time status.  Part-time positions are also available.  Must be available from 7AM – 6PM Eastern, Central and Pacific time.

  • Paid Time Off (PTO)
  • Medical and dental insurance
  • Vision coverage
  • 401K plan
  • Highly competitive salaries
  • KPI based incentive programs.
  • Outstanding professional training
  • Exceptional growth and career advancement opportunities 

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