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Part Time Helpdesk Support Jobs in Silver Spring, MD

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Sales Support Associate

Lutherville, MD · On-site

$15 - $17/hr

... part-time position in a positive, fast-paced environment. While our sales team is helping clients ... Support merchandising and visual displays * Assist with inventory and operational projects * Help ...

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Support Lead Part Time

Sterling, VA · On-site

$14.50/hr

Supports the onboarding and ongoing training of associates, helping them learn store policies, product knowledge, and operational procedures to improve their performance. * Drives store sales and ...

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Support Lead Part Time

Falls Church, VA

$14.27/hr

Supports the onboarding and ongoing training of associates, helping them learn store policies, product knowledge, and operational procedures to improve their performance. Drives store sales and ...

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Support Lead Part Time

Gaithersburg, MD · On-site

$18.50/hr

Supports the onboarding and ongoing training of associates, helping them learn store policies, product knowledge, and operational procedures to improve their performance. * Drives store sales and ...

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Support Lead Part Time

Waldorf, MD · On-site

$16/hr

Supports the onboarding and ongoing training of associates, helping them learn store policies, product knowledge, and operational procedures to improve their performance. * Drives store sales and ...

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Support Lead Part Time

Bowie, MD · On-site

$15.80/hr

... Supports the onboarding and ongoing training of associates ... helping them learn store policies, product knowledge, and operational procedures to improve their ...

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Support Lead Part Time

Oxon Hill, MD

$15.80/hr

Supports the onboarding and ongoing training of associates, helping them learn store policies, product knowledge, and operational procedures to improve their performance. Drives store sales and ...

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Support Lead Part Time

Hyattsville, MD · On-site

$15.80/hr

Supports the onboarding and ongoing training of associates, helping them learn store policies, product knowledge, and operational procedures to improve their performance. * Drives store sales and ...

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Support Lead Part Time

Bowie, MD · On-site

$15.80/hr

Supports the onboarding and ongoing training of associates, helping them learn store policies, product knowledge, and operational procedures to improve their performance. Drives store sales and ...

Five Below

Support Lead Part Time

Hyattsville, MD

$15.80/hr

Supports the onboarding and ongoing training of associates, helping them learn store policies, product knowledge, and operational procedures to improve their performance. Drives store sales and ...

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Support Lead Part Time

Rockville, MD · On-site

$18.15/hr

Supports the onboarding and ongoing training of associates, helping them learn store policies, product knowledge, and operational procedures to improve their performance. * Drives store sales and ...

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All JobsHelpdesk Support JobsPart Time Helpdesk Support JobsPart Time Helpdesk Support Jobs in Silver Spring, MD

Part Time Helpdesk Support information

See Silver Spring, MD salary details

$13

$23

$35

How much do part time helpdesk support jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for part time helpdesk support in Silver Spring, MD is $23.93, according to ZipRecruiter salary data. Most workers in this role earn between $19.90 and $26.83 per hour, depending on experience, location, and employer.

What are some common challenges faced by part-time helpdesk support staff, and how can they be managed effectively?

Part-time helpdesk support staff often face the challenge of staying up-to-date with ongoing issues and updates due to their limited hours. Effective communication with full-time team members and using detailed ticketing systems can help bridge this gap. Additionally, managing high call volumes during peak periods may require strong organizational skills and prioritization. Regular training and clear documentation also help part-time staff stay informed and provide consistent support.

What are part time helpdesk support jobs?

Part time helpdesk support jobs involve assisting customers or employees with technical issues related to computer systems, software, hardware, or network connectivity on a part-time basis. Responsibilities typically include answering support tickets, troubleshooting problems, providing instructions, and escalating complex issues to higher-level technicians. These roles are common in IT departments across various industries and are ideal for individuals seeking flexible work hours or balancing other commitments. Part time helpdesk support staff often communicate via phone, email, or chat, and require strong problem-solving and communication skills.

What are the key skills and qualifications needed to thrive as a Part Time Helpdesk Support, and why are they important?

To thrive as a Part Time Helpdesk Support, you need a solid understanding of computer systems, troubleshooting techniques, and basic networking, often supported by relevant coursework or certifications such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems is typically required. Excellent communication, patience, and problem-solving abilities help you efficiently assist users and manage multiple requests. These skills and qualities ensure quick issue resolution, high customer satisfaction, and smooth IT operations.

What is the difference between Part Time Helpdesk Support vs Part Time IT Support?

AspectPart Time Helpdesk SupportPart Time IT Support
CredentialsBasic certifications like CompTIA A+ often preferredSimilar certifications, sometimes more specialized depending on role
Work EnvironmentHelpdesk desks, remote support, customer-facingTechnical environments, server rooms, remote troubleshooting
Employer UsageCustomer service, internal support teamsIT departments, managed service providers
Search & Comparison IntentFocus on user support, troubleshooting, customer interactionTechnical problem-solving, system maintenance

Part Time Helpdesk Support primarily involves assisting users with technical issues, often in customer service or internal support roles. Part Time IT Support may include broader technical tasks like system maintenance and network troubleshooting. Both roles require similar certifications and work environments, but their focus and daily tasks differ slightly.

What are the most commonly searched types of Helpdesk Support jobs in Silver Spring, MD? The most popular types of Helpdesk Support jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Part Time Helpdesk Support jobs? Cities near Silver Spring, MD with the most Part Time Helpdesk Support job openings:
Part Time Helpdesk Support jobs near you
Direct Support Professional (Part Time Evenings)

Direct Support Professional (Part Time Evenings)

Catholic Charities

Glen Burnie, MD • On-site

$20 - $23.50/hr

Part-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

Job description

PAY RANGE: $20.00 - $23.50 per hour (Depending on years of experience)
Make a real difference by helping individuals with developmental disabilities live vibrant, meaningful, and independent lives on their own terms. As a Direct Support Professional, you'll build trusted relationships and provide personalized support that honors each person's strengths, choices, and goals. Whether it's celebrating small wins, encouraging independence, or simply being present, you'll be part of the moments that truly matter.
At Gallagher Services - a Catholic Charities program, we believe that every person deserves a life filled with meaning, independence, and relationships that matter. We are seeking a Direct Support Professional (DSP) who values people for who they are and is excited to walk alongside adults with intellectual and developmental disabilities as they engage in the activities they love and pursue their goals.
Work Schedule: Monday and Friday 4 PM to 9 PM ; Saturday and Sunday 11 AM - 7 PM.
A Day in the Life:
You'll spend your days assisting with care to a group of people who enjoy:
  • Listening to music

  • Going out to eat

  • Going to concerts

  • Going to the park

  • Watching Sports
  • Going to the beach

This group is looking for someone who is kind, dependable, a good communicator, and most of all-someone who enjoys spending time with them. If you're someone who takes joy in building real connections and being present in the moment, you'll thrive here.
How You'll Support:
  • Support with daily routines such as bathing, dressing, and personal care in a way that promotes dignity, independence, and choice.

  • Support people in preparing meals of their choice, encouraging healthy eating habits, and maintaining a clean and comfortable kitchen environment-while promoting independence and personal preferences.

  • Be patient and respectful in action and speaking

  • Advocate for each person's rights and help build their confidence and sense of self

  • Keep clear, respectful records to ensure continuity of care and support

Minimum Requirements:
  • Must be at least 21 years old

  • Valid driver's license with at least 2 years of driving experience and no more than 3 points

  • Comfortable driving agency vehicles and assisting people who use wheelchairs

  • Able to lift up to 75 pounds, stand for long periods, and provide physical assistance when needed

  • Completion of Medication Technician Training Program (or willingness to complete)

What We Offer:
  • Health, dental, and vision coverage

  • Paid time off, holidays, and paid parental leave

  • Retirement plan with employer contributions (403b)

  • A culture rooted in trauma-informed care, where every person is treated with dignity, compassion, and respect

Join Us!
Be part of a team that celebrates each person's interests and strengths, and helps them live a full, connected life. At Catholic Charities of Baltimore, you'll do more than provide care-you'll become a trusted companion, a cheerleader, and a part of the family.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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