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Part Time Helpdesk Support Jobs in Silver Spring, MD

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Part Time Helpdesk Support information

See Silver Spring, MD salary details

$13

$23

$35

How much do part time helpdesk support jobs pay per hour?

As of May 31, 2026, the average hourly pay for part time helpdesk support in Silver Spring, MD is $23.93, according to ZipRecruiter salary data. Most workers in this role earn between $19.90 and $26.83 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Part Time Helpdesk Support, and why are they important?

To thrive as a Part Time Helpdesk Support, you need a solid understanding of computer systems, troubleshooting techniques, and basic networking, often supported by relevant coursework or certifications such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems is typically required. Excellent communication, patience, and problem-solving abilities help you efficiently assist users and manage multiple requests. These skills and qualities ensure quick issue resolution, high customer satisfaction, and smooth IT operations.

What are some common challenges faced by part-time helpdesk support staff, and how can they be managed effectively?

Part-time helpdesk support staff often face the challenge of staying up-to-date with ongoing issues and updates due to their limited hours. Effective communication with full-time team members and using detailed ticketing systems can help bridge this gap. Additionally, managing high call volumes during peak periods may require strong organizational skills and prioritization. Regular training and clear documentation also help part-time staff stay informed and provide consistent support.

What are part time helpdesk support jobs?

Part time helpdesk support jobs involve assisting customers or employees with technical issues related to computer systems, software, hardware, or network connectivity on a part-time basis. Responsibilities typically include answering support tickets, troubleshooting problems, providing instructions, and escalating complex issues to higher-level technicians. These roles are common in IT departments across various industries and are ideal for individuals seeking flexible work hours or balancing other commitments. Part time helpdesk support staff often communicate via phone, email, or chat, and require strong problem-solving and communication skills.

What is the difference between Part Time Helpdesk Support vs Part Time IT Support?

AspectPart Time Helpdesk SupportPart Time IT Support
CredentialsBasic certifications like CompTIA A+ often preferredSimilar certifications, sometimes more specialized depending on role
Work EnvironmentHelpdesk desks, remote support, customer-facingTechnical environments, server rooms, remote troubleshooting
Employer UsageCustomer service, internal support teamsIT departments, managed service providers
Search & Comparison IntentFocus on user support, troubleshooting, customer interactionTechnical problem-solving, system maintenance

Part Time Helpdesk Support primarily involves assisting users with technical issues, often in customer service or internal support roles. Part Time IT Support may include broader technical tasks like system maintenance and network troubleshooting. Both roles require similar certifications and work environments, but their focus and daily tasks differ slightly.

What are the most commonly searched types of Helpdesk Support jobs in Silver Spring, MD? The most popular types of Helpdesk Support jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Part Time Helpdesk Support jobs? Cities near Silver Spring, MD with the most Part Time Helpdesk Support job openings:
Controller - Greater Washington DC Area - Full-Time or Part-Time

Controller - Greater Washington DC Area - Full-Time or Part-Time

Your Part-Time Controller, LLC

Washington, DC โ€ข Hybrid

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago


Job description

AWARD-WINNINGย Accounting Firmโ€”You should work here!ย ย #LI-Hybrid

Controller for Nonprofit Organizationsย 

YPTC's Washington, DC market includes WDC, Northern Virginia (Arlington, Alexandria, and surrounding counties), suburban Maryland (Chevy Chase, Bethesda, Silver Springs and surrounding counties), as well as the Greater Balitmore Region of Maryland and Greater Richmond Areaย 

Region of Virginia.ย 

Your Part-Time Controller, LLC, (YPTC) is a national leader in providing outsourced accounting services to nonprofit organizations. Currentlywe areamong thefastest growing accounting firms in the US,andweareseeking to add a talentedControllertojoinour team.Your Part-Time Controller, LLChas been nationally recognized as THE Best Place to Work by Accounting Today for 2025 and recently received an inaugural Best Places to Work for Women award from Best Companies Group!Year after year, YPTC consistently ranks amongst the top workplaces across the nation both regionally and nationally.ย 

We offer aย hybridย work environment,ย a flexible work schedule, an excellentย benefits program,ย generous employer medical contributions,ย professionalย education opportunities,ย competitive compensation,ย a standard full-time 35-hour work week,ย andย a people-focused cultureย withย genuine support inside and outside of work.ย BEย A CONTROLLERย WITH A PURPOSE! Accounting skills, paired with a passion for helping nonprofit organizations, make for consistent, positive, client relationships.ย Additionally, theย commitment thatย ourย leadership has shown through the pandemic and beyondย has resulted in unprecedented growth and Best Place to Work awards.ย ย 

We are looking forย aย dedicated, personable, hands-onย Controllerย seeking a dynamic opportunity to guide our clients and provideย transformative accounting services.ย Successful candidates must be comfortableย workingย with multiple clients both virtually and on-site.ย Theย Controllerย will interact with clients, their staff, Board ofย Directors,ย and Finance Committees on a regular basis.ย 


Serve as the outsourced Controller/CFO for multiple non-profit clients. Your responsibilities would include:ย 

  • Transforming nonprofitย clientย financial departmentsย toย help themย meetย their mission!ย 
  • Financialย reporting forย management andย Boardย decisionย makingย and presentationsย 
  • Recommendingย andย implementingย improvements toย accounting, operations, internal controls,ย andย complianceย policies andย procedures,ย supportingย client strategyย and best practicesย 
  • Transactionalย activitiesย including accounts payable, accounts receivable (revenue recognition and billing),ย andย payroll, general accounting, reconciliations, month-end close,ย andย maintainingย workpapersย 
  • Analysisย and dataย visualization, budgeting andย forecastingย 
  • Grant management, allocations, and funder reportingย 
  • Prepare for and manage annual auditย ย 
  • Client and staff training opportunitiesย 

  • Passionate about working in or supporting non-profit organizationsย 
  • Bachelorโ€™s Degree required, preferably in Accounting or Financeย 
  • 5-7ย plusย years accounting experienceย 
  • Experience working in a remote environment preferredย 
  • Ability to manageย and leadย multiple clients, work independently,ย and be responsiveย on a timely basisย ย 
  • Demonstrated strongย Microsoftย Excel skillsย 
  • Experience with multiple GL packages, especially QuickBooks, andย electronic bill payย systemsย 
  • Non-profitย accounting,ย publicย accounting experience, and/or consulting experienceย isย a plusย but not requiredย ย 
  • CPA certification is a plusย 
  • Bilingual-English/Spanish a plusย 
  • Our part-time employees are expected to work during normal business hours to best serve our clients
  • Customized cover letter explaining interest and qualifications for this roleย is requiredย 

YPTC Offersย 

  • A Best Place to Work! We are nationally recognized by both Inc. Magazine andย Accounting Todayย ย 
  • Work with a mission-driven purpose serving nonprofit organizationsย ย 
  • A culture of support, enabling our staff to succeedย ย 
  • Growth! We are among the fastest growing accounting firms in the US, with unlimited opportunities for professional growthย ย 
  • Competitive compensationย ย 
  • Work-life balance, full and part-time positions available
  • Standard 35-hour full-time work week, with eligibility for paid overtime for non-exempt employees
  • For full-time positions, we offer:
    • 4 WEEKS PAID TIME OFF, generally consisting of 100 hours paid vacation to start with eligibility for additional vacation based on tenure and a minimum 40 hours sick time, subject to applicable state law
    • 9 paid holidays
    • Full benefits package including medical, dental, vision, life insurance and supplementary benefit options
    • Very generous employer contributions to medical insurance premiumsย 
  • For part-time positions, we offer:
    • Pro-rated vacation and sick time based on hours worked
    • Eligibility for supplementary benefit options
  • 401(k) Retirement Plan with Employer Matchย ย 
  • Ample professional development opportunities and reimbursementย ย 
  • Company provided laptop and technology stipendย ย ย 
  • Hybridย workย environmentย ย 

Starting annual base salary is $100,000 to $135,000 based on a 35-hour work week for this non-exempt position. Total compensation may increase with overtime pay and eligibility for various bonuses. A professional development reimbursement and technology stipend are also provided on an annual basis. Please note that the base salary offered may vary depending on relevant factors as determined by Your Part-Time Controller, LLC, which may include, but is not limited to, education, skill, experience, licensure and certifications, internal salary ranges, geographical location, and other business needs.ย 

Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email tocareers@yptc.com. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.We are an equal opportunity employer and value diversity at our company. We do not discriminateย on the basis ofย race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.