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Part Time Front Desk Hotel Jobs in Springfield, MA

BEST FITNESS

FRONT DESK ASSOCIATE

Springfield, MA

$15 - $16/hr

  • Medical

  • Dental

  • Vision

  • Life

Best Fitness is on the lookout for passionate individuals to join our team as Part-time Front Desk Associates. This isn't just a job - it's a thrilling opportunity to grow, develop, and thrive in an ...

Blue Sky Hospitality Solutions

Front Desk Agent

Windsor, CT · On-site

$14.25 - $18/hr

Position Summary This is a part time position, we are currently seeking someone with open ... As a hotel guest service representative, you'll be the first point of contact for our guests. You ...

Dr. Roger Sonier Family Dentistry

Be Seen First

Dental Receptionist

Amherst, MA · On-site

$385 - $450/wk

  • PTO

Now Hiring: Part-Time Front Desk Receptionist - Dental Office Are you friendly, organized, and passionate about helping others? Our busy and welcoming dental office is seeking a part-time Front Desk ...

UMass Amherst

Clerical Assistant (UMass Hotel)

Amherst, MA · On-site

$16 - $20/hr

Part Time Work Arrangement:Onsite Job Summary The Hotel Front Desk Clerk assists in the registration of hotel guests, assigns accommodations, and maintains guest room inventory. Essential Functions ...

UMass Amherst

Clerical Assistant (UMass Hotel)

Amherst, MA · On-site

$16 - $20/hr

Part Time Work Arrangement:Onsite Job Summary The Hotel Front Desk Clerk assists in the registration of hotel guests, assigns accommodations, and maintains guest room inventory. Essential Functions ...

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All JobsFront Desk Hotel JobsPart Time Front Desk Hotel JobsPart Time Front Desk Hotel Jobs in Springfield, MA

Part Time Front Desk Hotel information

See Springfield, MA salary details

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How much do part time front desk hotel jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for part time front desk hotel in Springfield, MA is $15.61, according to ZipRecruiter salary data. Most workers in this role earn between $13.65 and $17.26 per hour, depending on experience, location, and employer.

What are the typical duties of a part time front desk hotel employee?

A part time front desk hotel employee is responsible for greeting guests, checking them in and out, answering questions about the hotel and local area, handling reservations, and managing phone calls. They may also process payments, address guest concerns, and coordinate with housekeeping or maintenance staff. Excellent customer service and communication skills are essential for this role, as front desk employees are often the first point of contact for guests.

What are the key skills and qualifications needed to thrive as a part time front desk hotel employee?

To thrive as a Part Time Front Desk Hotel Associate, strong customer service skills, attention to detail, and basic administrative abilities are essential, typically supported by a high school diploma or equivalent. Familiarity with hotel property management systems (PMS), reservation platforms, and basic office software is usually required. Excellent communication, a welcoming demeanor, and problem-solving skills help associates stand out in providing positive guest experiences. These competencies are crucial for ensuring smooth check-in/check-out processes, guest satisfaction, and efficient hotel operations.

What are the most common challenges faced by part time front desk hotel employees, and how can they be managed effectively?

Part time front desk hotel staff often juggle multiple responsibilities, such as checking in guests, handling reservations, and addressing guest concerns—all while managing a steady flow of visitors. The unpredictability of guest requests and busy periods can be challenging, especially during peak hours or when covering for full-time staff. Effective time management, clear communication, and familiarity with hotel systems are key to handling these challenges smoothly. Teamwork is also essential, as front desk staff often coordinate closely with housekeeping and maintenance to ensure guest satisfaction.

What is the difference between Part Time Front Desk Hotel vs Part Time Concierge?

AspectPart Time Front Desk HotelPart Time Concierge
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; customer service and local knowledge
Work EnvironmentHotel lobby, front desk areaHotel lobby, guest services area
Employer & Industry UsageHotels, hospitality industryHotels, luxury and boutique establishments
Common Search & ComparisonYesNo

Part Time Front Desk Hotel staff primarily handle check-ins, reservations, and guest inquiries at the hotel front desk. In contrast, Part Time Concierge offers personalized guest services, including local recommendations and reservations. While both roles require excellent customer service skills, the front desk role focuses on administrative tasks, whereas the concierge emphasizes guest experience enhancement.

What cities near Springfield, MA are hiring for Part Time Front Desk Hotel jobs?

Cities near Springfield, MA with the most Part Time Front Desk Hotel job openings:

Part Time Front Desk Hotel jobs near you
Infographic showing various Part Time Front Desk Hotel job openings in Springfield, MA as of August 2026, with employment types broken down into 72% Full Time, 25% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $32,469 per year, or $15.6 per hour.

Hotel Front Desk Agent

Buffalo Lodging Associates, LLC

Holyoke, MA • On-site

$18.85/hr

Part-time

Posted 22 days ago

Job description

Homewood Suites by Hilton Holyoke-Springfield- 375 Whitney Avenue, Holyoke, MA 01040

We are currently looking for a Part-Time Front Desk Agent to join our Team! Our Homewood Suites by Hilton in Holyoke is an extended stay hotel, with 114 suites with full kitchens for our guests to enjoy. We’re off I-90, a four-minute drive from Holyoke Mall and 15 minutes from The Big E. Springfield. We’re also 10 miles from Six Flags New England, and Mount Holyoke, Amherst, Elms, Smith, and other colleges are within 30 minutes. A great place to stay – a great place to work. The Homewood Suites is one of the 50 hotel properties owned and managed by the award-winning hotel management company, Buffalo Lodging Associates.

The Front Desk Agent is the face of the hotel, and provides superior service to all guests. Responsibilities include:

  • Greeting guests, complete the check- in/ check-out procedure through the Property management system while obtaining and storing pertinent information.
  • Handles cash, credit card information and goods at the property
  • Identifying the needs of each guest and provides relevant information regarding the hotel services and amenities, to create an accommodating environment for all. Respond to all guest requests in a timely manner.
  • Taking reservations from incoming callers while providing excellence in service and inputs all information into the hotel management system. Updates and cancels reservations in the system as requested by the guest.
  • Typical Schedule : Morning Shifts : 7 AM – 3 PM , Evening Shifts: 3 PM – 11 PM, Weekend Availability needed.

About Buffalo Lodging Associates:

Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis on true hospitality since being founded in 1996. While building an extensive portfolio of 50 hotels, we’ve partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels. Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best-in-class hospitality experience and operational excellence.

What You Bring:

The ideal candidate is one who embodies Buffalo Lodging’s culture and core values: Excellence, Passion, Integrity, Inclusive. For the most success in this role, requirements are as follows:

  • Customer Service experience, in a hotel setting preferred.
  • Hilton experience is a plus.
  • High School diploma or equivalent is preferred.
  • Computer knowledge including intranet, Property management system, WORD, and EXCEL is strongly preferred.
  • Must have valid drivers license, and acceptable driving history subject to company approval .

What We Offer You:

$18.85/hr

At Buffalo Lodging, we are committed to keeping our most important assets – our employees – healthy, happy and productive. To achieve this, we offer a variety of benefits including the following:

  • Paid Weekly (Every Friday!)
  • Medical, Dental & Vision Insurance
  • Competitive 401 (k) Retirement Savings Plan with Generous Employer Match
  • Paid Vacation and Sick Time
  • Paid Holidays
  • Tuition Reimbursement
  • Flexible Spending Account
  • Company Paid Life Insurance
  • Company Paid Short-Term Disability Insurance
  • Long-Term Disability Insurance
  • Employee Assistance Program
  • Hotel Discounts – for You, Your Friends and Family
  • Wellness Programs
  • Monthly Employee Appreciation Activities & Events
  • Learning and Development Opportunities
  • Employee Referral Program