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Part Time Debt Collection Call Center Jobs in Raleigh, NC

RESEARCH TECHNICIAN I

Durham, NC · On-site

$18 - $26.49/hr

... center. The Health System encompasses Duke University Hospital, Duke Regional Hospital, Duke ... Operate various electronic devices in the collection, tabulation, and calculation of data. Assist ...

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Part Time Debt Collection Call Center information

See Raleigh, NC salary details

$7

$22

$35

How much do part time debt collection call center jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for part time debt collection call center in Raleigh, NC is $22.35, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $27.79 per hour, depending on experience, location, and employer.

What is a Part Time Debt Collection Call Center job?

A Part Time Debt Collection Call Center job involves contacting individuals or businesses to recover outstanding payments on overdue accounts, loans, or bills. Employees in this role typically work scheduled shifts that do not constitute full-time hours, making it ideal for students or those seeking supplemental income. Call center agents use phone, email, and sometimes written communication to negotiate payment plans, answer questions, and update account information. The position requires strong communication skills, patience, and the ability to handle challenging conversations professionally.

What are the key skills and qualifications needed to thrive as a Part Time Debt Collection Call Center Agent, and why are they important?

To thrive as a Part Time Debt Collection Call Center Agent, you need strong communication skills, basic math proficiency, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and compliance regulations like the Fair Debt Collection Practices Act (FDCPA) is important. Resilience, negotiation skills, and the ability to handle stressful interactions help agents stand out in this role. These skills ensure effective debt recovery, maintain customer relationships, and uphold legal and ethical standards in a fast-paced environment.

What is the difference between Part Time Debt Collection Call Center vs Part Time Customer Service Representative?

AspectPart Time Debt Collection Call CenterPart Time Customer Service Representative
CredentialsBasic communication skills, sometimes debt collection certificationCustomer service training, communication skills
Work EnvironmentCall centers, often high-pressure, focused on debt recoveryCall centers or retail, focused on customer support
Employer & IndustryFinancial institutions, collection agenciesRetail, telecom, service industries
Search & Comparison IntentDebt collection, accounts receivableCustomer support, client service

While both roles involve phone communication and customer interaction, Part Time Debt Collection Call Center positions focus on recovering unpaid debts and often require specific knowledge of debt collection practices. Part Time Customer Service Representatives handle general inquiries and support, with a broader scope of customer issues. The roles differ mainly in purpose and industry focus but share similar skills and work environments.

What are some common challenges faced by part-time debt collection call center agents, and how can new hires effectively handle them?

Part-time debt collection call center agents often encounter challenges such as managing difficult conversations with customers, handling high call volumes, and maintaining compliance with regulations like the Fair Debt Collection Practices Act (FDCPA). New hires can effectively address these challenges by actively listening to customers, staying calm and professional during stressful interactions, and seeking guidance from experienced team members or supervisors. Additionally, taking advantage of training and using provided scripts can build confidence and ensure communications remain compliant and respectful.
What are the most commonly searched types of Debt Collection Call Center jobs in Raleigh, NC? The most popular types of Debt Collection Call Center jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Part Time Debt Collection Call Center jobs? Cities near Raleigh, NC with the most Part Time Debt Collection Call Center job openings:
Infographic showing various Part Time Debt Collection Call Center job openings in Raleigh, NC as of July 2026, with employment types broken down into 100% Part Time. Highlights an 84% In-person, 8% Hybrid, and 8% Remote job distribution, with an average salary of $46,496 per year, or $22.4 per hour.

$31.75 - $41.75/hr

Part-time

Posted 20 days ago


Job description

Southpoint Rehabilitation and Healthcare Center, located in Southpoint, NC, is a Long Term Care facility that provides quality care to our residents. Join a growing team of successful, happy caregivers who are valued and appreciated.

Benefits:

• New added bonuses and perks

• PTO

• Paid orientation

• Very supportive management

• Health insurance

• Dental insurance

• Vision insurance

• 401 (k)

• Employee discounts

• Same day pay option

• Employee Engagement program

• Staff appreciation lunches and give outs

• Company Swag

• Annual raises

• Opportunities for advancement

• University partner, offering tuition assistance to staff and dependents

NOW HIRING:
MDS Coordinator - Part Time

Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Keep abreast of current federal and state regulations, as well as professional standards.

2. Assist with the development of comprehensive care plans for Residents in coordination with the MDS that accurately addresses the needs of the Resident.

3. Coordinate, manage and monitor the written plan of care for each Resident of the facility that identifies the needs of the Resident and goals to be accomplished for each need.

4. Assist nursing management with the coordination, management, and review of nurse’s notes to determine if the care plan is being followed.

5. Monitor Resident status changes to ensure appropriate and timely nursing or clinical team involvement.

6. Assure MDS and support documentation are accurate representation of the Resident and meet regulatory and auditor requirements.

7. Perform regular audits of documentation to assure accuracy.

8. Assist nursing management with the discharge process.

9. Perform administrative requirements, such as completing necessary forms and reports.

10. Assure that established infection control and standard precaution practices are maintained when providing care. Follow established safety precautions when preforming tasks and using equipment and supplies.

11. Maintains strict confidentiality regarding sensitive health information of Residents.

12. Reports all hazardous conditions, damaged equipment and supply issues to appropriate persons.

13. Maintains the comfort, privacy and dignity of Residents and interacts with them in a manner that displays warmth, respect and promotes a caring environment.

14. Answer and respond to call lights promptly and courteously when working in Resident care areas.

15. Communicates and interacts effectively and tactfully with Residents, visitors, families, peers and supervisors.

16. Attend and participate in departmental meetings and in-services as directed.

Required Education and Experience:

  • Current State License as a Nurse

  • C.P.R. Certified

  • Previous experience as a MDS nurse

Preferred Education and Experience:

One year experience as a Nurse in a long-term care setting.

Additional Eligibility Qualifications:

Knowledge and training in all aspects of MDS process.

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