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Part Time Customer Support Jobs in Rochester, NY

NVA

Client Services Representative

Penfield, NY · On-site

$14 - $15/hr

We are looking for a permanent part time CSR (Client Service Representative) who enjoys people AND ... We support your entire career journey, offering opportunities ranging from mentorship to ownership.

Five Below

Support Lead Part Time

Rochester, NY · On-site

$16.50/hr

S.T. customer service experience; ensuring that each guest has a fast, friendly check out ... Supports the onboarding and ongoing training of associates, helping them learn store policies ...

Five Below

Support Lead Part Time

Rochester, NY

$16.50/hr

S.T. customer service experience; ensuring that each guest has a fast, friendly check out ... Supports the onboarding and ongoing training of associates, helping them learn store policies ...

CVS Health

Store Associate

Rochester, NY · On-site

$16 - $23/hr

Providing customer support to all departments, including photo and beauty, ensuring departments are ... Anticipated Weekly Hours 20 Time Type Part time Pay Range The typical pay range for this role is ...

CVS Health

Store Associate

Farmington, NY · On-site

$16 - $23/hr

Providing customer support to all departments, including photo and beauty, ensuring departments are ... Anticipated Weekly Hours 15 Time Type Part time Pay Range The typical pay range for this role is ...

CVS Health

Store Associate

Rochester, NY · On-site

$16 - $23/hr

Providing customer support to all departments, including photo and beauty, ensuring departments are ... Anticipated Weekly Hours 20 Time Type Part time Pay Range The typical pay range for this role is ...

CVS Health

Store Associate

Rochester, NY

$16 - $23/hr

Providing customer support to all departments, including photo and beauty, ensuring departments are ... Anticipated Weekly Hours 29 Time Type Part time Pay Range The typical pay range for this role is ...

CVS Health

Store Associate

Hilton, NY · On-site

$16 - $23/hr

Providing customer support to all departments, including photo and beauty, ensuring departments are ... Anticipated Weekly Hours 20 Time Type Part time Pay Range The typical pay range for this role is ...

Unifi

Airport Customer Service Agent - ROC Delta

Rochester, NY · On-site

$15.25 - $20.50/hr

M. shift Part Time Days Days of the weekShiftShift Start TimeThursday, Friday, SaturdayP.M. shift04 ... support for passengers with special needs such as unaccompanied minors, VIP passengers and ...

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Part Time Customer Support information

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$10

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$56

How much do part time customer support jobs pay per hour?

As of May 28, 2026, the average hourly pay for part time customer support in Rochester, NY is $22.86, according to ZipRecruiter salary data. Most workers in this role earn between $11.88 and $26.11 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Part Time Customer Support representative, and why are they important?

To thrive as a Part Time Customer Support representative, you need strong communication skills, problem-solving abilities, and a basic understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic office applications is typically required. Patience, active listening, and adaptability are standout soft skills in this role. These skills and qualities ensure customers receive timely, effective assistance, which is crucial for maintaining satisfaction and loyalty.

What are some common challenges faced by part-time customer support representatives, and how can they be addressed?

Part-time customer support representatives often encounter challenges such as quickly adapting to varying shift schedules, staying updated on product or policy changes, and managing high volumes of customer inquiries within limited hours. To address these, it's important to maintain clear communication with supervisors, proactively review any internal updates between shifts, and utilize available training resources. Collaborating with full-time team members and leveraging knowledge bases can also help ensure consistent and efficient support for customers.

What is a Part Time Customer Support job?

A Part Time Customer Support job involves assisting customers with their inquiries, concerns, or issues regarding a company's products or services, usually via phone, email, or chat. The role is performed for fewer hours per week than a full-time position, offering flexibility for students, parents, or those seeking supplemental income. Responsibilities typically include answering questions, processing orders or returns, resolving complaints, and providing information about products or services. Strong communication skills, patience, and problem-solving abilities are important for success in this role. Schedules may vary and can include evenings or weekends depending on employer needs.

What is the difference between Part Time Customer Support vs Part Time Sales Associate?

AspectPart Time Customer SupportPart Time Sales Associate
Required CredentialsHigh school diploma; customer service skillsHigh school diploma; sales skills
Work EnvironmentCall centers, retail, online supportRetail stores, malls, online retail
Employer & Industry UsageCustomer service departments across various industriesRetail and merchandise stores
Common Search & Comparison IntentCustomer support roles, support job differencesSales roles, retail jobs comparison

Part Time Customer Support focuses on assisting customers with inquiries, troubleshooting, and providing service, often in call centers or online platforms. In contrast, Part Time Sales Associate emphasizes selling products, engaging customers in retail environments, and meeting sales targets. While both roles require strong communication skills, customer support centers on service, whereas sales associates focus on sales performance.

What are the most commonly searched types of Customer Support jobs in Rochester, NY? The most popular types of Customer Support jobs in Rochester, NY are:
Part Time Customer Support jobs near you
Client Services Representative

Client Services Representative

NVA

Penfield, NY • On-site

$14 - $15/hr

Part-time

Medical, Dental, Vision, Retirement, PTO

Posted yesterday

Job description

Job Description
We are looking for a permanent part time CSR (Client Service Representative) who enjoys people AND pets. Duties include answering the phone, scheduling appointments, filing, invoicing out clients, and many other duties that involve client service. Must be friendly and engaging with customers and co-workers and have the ability to perform basic computer functions within our software system.
Hours will range between 15-24 hours. Must be available Monday,Tuesday, Wednesday , Thursday and alternating Friday and Saturday shifts.
Benefits include uniform allowance and great veterinary care for your pets.
If this sounds like the position for you, we ask that you APPLY IN PERSON at :
Clark Animal Care Center
1672 Fairport Nine Mile Point Rd.(Route 250)
Penfield, New York 14526
Job Type: Part-time
Job Type: Part-time
Pay: Hourly $14-$15 based on experience
National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them.
At NVA, we're on a mission to improve the lives of pets and the people who love them. That starts by empowering our care teams. We nurture their growth with resources to practice medicine their way. Our network of 1,000 hospitals connects them to a community of professionals who share their passion so they can learn and grow together. Our national presence enables us to deliver technology and innovations that simplify work and expand care for all. At NVA, we're committed to your professional growth. We support your entire career journey, offering opportunities ranging from mentorship to ownership.
At National Veterinary Associates, we want to make sure your experience connecting with us is seamless and straightforward. Here's what to expect when interacting with us:
• We'll always reach out via verified LinkedIn profiles or emails ending in @nva.com
• We may also contact you via text message from an identified NVA representative for recruiting-related communication
• All job opportunities and applications are hosted on our official careers site: careers.nva.com
• There is no cost or confidential information required to apply or be considered for a position
If you have any doubts about a communication, feel free to visit our careers page to verify authenticity or email us at hiringhub@nva.com. Thank you for exploring opportunities at NVA!
NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
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About NVA

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Nashville Veterinary Specialists + Animal Emergency (NVS) is a veterinary specialty and emergency hospital group with two locations in Nashville and Clarksville, Tennessee. Our Mission and primary focus is to honor the human-animal bond in all we do, focusing on patient care, client experience, and the health of our team. We believe we can never stop improving and strive to improve in all we do. Not only do we focus on patient care, but core to our hospital culture is also a focus on the health of our team, our community, and the environment. We are committed to sustainable environmental practices. NVS works in partnership with National Veterinary Associates-Compassion-First (NVA C-F). NVA-CF is the largest private owner of freestanding veterinary hospitals in North America with over 1400 locations worldwide.

Headquarters location

Agoura Hills, CA, US

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