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Part Time Customer Support Jobs in Maryland (NOW HIRING)

Maryland Department of Transportation

MD · On-site

$22K - $35K/yr

Garrett County Job Type: Part Time Job Number: 4863-MVA-GarrettCounty-01/26 Department: Motor ... Investigating for non-compliance with motor vehicle laws and regulations and other customer support ...

Maryland Department of Transportation

MD

$22K - $35K/yr

Description Customer Agent I (Grade 10) Current part-time vacancies exist within the MVA Oakland ... support functions. Ideal candidates possess: Passion for delivering excellent customer service ...

Victra

Sales Support Rep Part-Time

Annapolis, MD · On-site

$18.75 - $25.75/hr

As a part-time Victra Sales Support Representative, you'll have the chance to shape your career in ... Deliver outstanding customer service during every guest interaction, ensuring each visit is a ...

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Part Time Customer Support information

What is a part time customer support?

A Part Time Customer Support job involves assisting customers with their inquiries, concerns, or issues regarding a company's products or services, usually via phone, email, or chat. The role is performed for fewer hours per week than a full-time position, offering flexibility for students, parents, or those seeking supplemental income. Responsibilities typically include answering questions, processing orders or returns, resolving complaints, and providing information about products or services. Strong communication skills, patience, and problem-solving abilities are important for success in this role. Schedules may vary and can include evenings or weekends depending on employer needs.

What are the key skills and qualifications needed to thrive as a part time customer support representative?

To thrive as a Part Time Customer Support representative, you need strong communication skills, problem-solving abilities, and a basic understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic office applications is typically required. Patience, active listening, and adaptability are standout soft skills in this role. These skills and qualities ensure customers receive timely, effective assistance, which is crucial for maintaining satisfaction and loyalty.

What are some common challenges faced by part time customer support representatives, and how can they be addressed?

Part-time customer support representatives often encounter challenges such as quickly adapting to varying shift schedules, staying updated on product or policy changes, and managing high volumes of customer inquiries within limited hours. To address these, it's important to maintain clear communication with supervisors, proactively review any internal updates between shifts, and utilize available training resources. Collaborating with full-time team members and leveraging knowledge bases can also help ensure consistent and efficient support for customers.

What is the difference between Part Time Customer Support vs Part Time Sales Associate?

AspectPart Time Customer SupportPart Time Sales Associate
Required CredentialsHigh school diploma; customer service skillsHigh school diploma; sales skills
Work EnvironmentCall centers, retail, online supportRetail stores, malls, online retail
Employer & Industry UsageCustomer service departments across various industriesRetail and merchandise stores
Common Search & Comparison IntentCustomer support roles, support job differencesSales roles, retail jobs comparison

Part Time Customer Support focuses on assisting customers with inquiries, troubleshooting, and providing service, often in call centers or online platforms. In contrast, Part Time Sales Associate emphasizes selling products, engaging customers in retail environments, and meeting sales targets. While both roles require strong communication skills, customer support centers on service, whereas sales associates focus on sales performance.

What are the most commonly searched types of Customer Support jobs in Maryland?

The most popular types of Customer Support jobs in Maryland are:

What cities in Maryland are hiring for Part Time Customer Support jobs?

Cities in Maryland with the most Part Time Customer Support job openings:

Part Time Customer Support jobs near you
Infographic showing various Part Time Customer Support job openings in Maryland as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

Technician - Judy Center Customer Support

Baltimore, MD • On-site

Baltimore City Public Schools
Elementary and Secondary Schools • 10K+ employees

8.5

Company rating: 8.5 out of 10

Based on 31 frontline employees who took The Breakroom Quiz

48th of 636 rated elementary and secondary schools

Great coworkers

People enjoy working here

Good employer

Learn more about Baltimore City Public Schoolsexternal

$56K - $87K/yr

Full-time, Part-time

This job post has expired today. Applications are no longer accepted.

Job description

District Office - Position - Early Learning
Job Number 8600047356
Start Date
Open Date 08/11/2026
Closing Date 08/25/2026
The Family Service Coordinator, a grant-funded position, implements and maintains family-based case management for families at the Judy Center. The Family Service Coordinator assists with implementing, monitoring, and hosting early childhood programs and services for children and families served by the Judy Center to address the Component Standards of the Maryland State Department of Education Judy Centers. The Judy Center serves children birth through five years of age and their families by providing comprehensive early care and education services to promote continuous improvement toward child development and school readiness. The FSC collaborates with families to set goals and partners with community agencies to achieve them. This role involves identifying and recruiting young children and their families to use available services that enhance school readiness.
Essential Functions
  • Provider Collaboration: Responsible for partnering with community providers and collaborating with agencies providing services for young children (aged birth through five) and their families.
  • Case Management & Service Coordination: Manages cases and coordinates comprehensive services tailored to young children and their families.
  • Family Communication & Support: Communicates effectively with families, maintains a family-centered and strength-based approach, and focuses on establishing trusting relationships.
  • Documentation & Data Management: Maintains accurate data records for evaluation purposes and tracks referrals for comprehensive services.
  • Program Planning & Co-Facilitation: Assists in planning programs and co-facilitating sessions or services.
  • Parenting & Home Improvement: Helps parents improve their skills to optimize the home environment and strengthens the parent-child relationship.
  • Empowerment & Advocacy: Enhances family support systems and increases the family's ability to problem-solve and advocate for themselves and their children.
  • Utilizes resources appropriately to complete work in the most efficient manner; proactively communicates the status of work; participates and contributes fully as a team member; and exercises sound judgment and decision-making skills to resolve sensitive matters.
  • Maintains confidential and sensitive information.
  • Performs and promotes all activities in compliance with equal employment and non-discrimination policies; follows federal laws, state laws, school board policies, administrative regulations, and professional standards.

Maximum Salary 87698.00
Minimum Salary 56942.00
Desired Qualifications
  • Unless expressly stated otherwise with respect to the qualifications indicated in the position description, City Schools reserves the right to consider other combinations of applicable education, training, and experience which provide the knowledge, abilities, and skills necessary to perform effectively in the position.
  • Associate's degree from an accredited institute of higher education or equivalent relevant professional experience required; bachelor's degree preferred.
  • At least two years of relevant full-time professional experience.
  • Ability to interact with diverse constituencies and convey complicated information with tact and diplomacy.
  • Proficient skill in the use of technical computer applications, including electronic databases, case management systems, and Microsoft Office, including Excel and Power Point.
  • Ability to exercise independent judgment.
  • Skill in research, presenting, and explaining policies and procedures, assembling data, preparing complex reports, and formulating and presenting recommendations.
  • Ability to work collaboratively.
  • Ability to develop and maintain strong working relationships with school system employees and managers at all levels, as well as government agencies and community stakeholders.
  • Ability to multi-task, prioritize changing assignments, and organize busy workload, meet deadlines, and work well under pressure, while exercising excellent attention to detail.

Full time or Part time Full time
Additional Details
Qualified candidates for the above position must submit the following:
  • Completed online application
  • Resume that clearly demonstrates the above minimum qualifications. It is important that you include all experiences and education related to the position to which you are applying.
  • Upload copies of all transcripts -undergraduate, graduate and all MSDE Certifications
  • Must provide three (3) professional references to include: name, title, business address, e-mail address and phone number
  • All documentation/certification necessary (scanned copies accepted) to substantiate minimum qualifications; must be uploaded into application
  • All documentation must be scanned and uploaded to application

Benefits -- This position is eligible for benefits. To review the available options please see the information relevant to the union for this position by viewing the following link: http://www.baltimorecityschools.org
Baltimore City Public Schools ("City Schools") does not discriminate in its employment, programs, and activities based on race, ethnicity, color, ancestry, national origin, nationality, religion, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy or parenting status, family structure, ability (cognitive, social/emotional, and physical), veteran status, genetic information, age, immigration or citizenship status, socioeconomic status, language, or any other legally or constitutionally protected attributes or affiliations. Discrimination undermines our community's long-standing efforts to create, foster, and promote equity and inclusion for all. Some examples of discrimination include acts of hate, violence, harassment, bullying, or retaliation. For more information, see Baltimore City Board of School Commissioners Policies JBA (Nondiscrimination - Students), JBB (Sex-Based Discrimination - Students), JICK (Bullying, Harassment, or Intimidation of Students), ACA (Nondiscrimination - Employees and Third Parties), ACB (Sexual Harassment - Employees and Third Parties), ACD (ADA Reasonable Accommodations), and ADA (Equity), and the accompanying City Schools Administrative Regulations. City Schools also provides equal access to the Boy and Girl Scouts and other designated youth groups. Link to Full Nondiscrimination Notice.
This position is affiliated with the Paraprofessional and School-Related Personnel (PSRP) bargaining union.
This position is affiliated with the City Retirement System.
In accordance with Maryland law, City School is required to share the position salary ranges in its entirety. Please note, this is not the hiring range. The hiring range for this position is ($56,942 - $70,624)
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About Baltimore City Public Schools

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Baltimore City Public Schools (BCPS), also known as Baltimore City Public School System (BCPSS) or City Schools, is a public school system in Baltimore, Maryland. It serves Baltimore City’s youth and is distinct from the Baltimore County Public Schools system. As of 2012, it’s the fourth largest school system in Maryland with an enrollment of approximately 84,000 students in the 2014–15 school year.

Industry

Elementary and secondary schools

Company size

10,000+ Employees

Headquarters location

Baltimore, MD, US

Year founded

1939

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Benefits

Hours and flexibility

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