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Part Time Customer Support Jobs in California (NOW HIRING)

KnitWell Group

Part time customer specialist-Gilroy

Gilroy, CA · On-site

$36K - $42K/yr

Together with the store team, you will support an inclusive store environment where customers feel ... Regular/Part time Equal Employment Opportunity The Company is committed to hiring and developing ...

Tjx

part time customer experience coordinator

Monrovia, CA · On-site

$17.90 - $18.40/hr

Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates * Addresses customer concerns and issues promptly, ensuring a positive customer experience

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Part Time Customer Support information

What is a part time customer support?

A Part Time Customer Support job involves assisting customers with their inquiries, concerns, or issues regarding a company's products or services, usually via phone, email, or chat. The role is performed for fewer hours per week than a full-time position, offering flexibility for students, parents, or those seeking supplemental income. Responsibilities typically include answering questions, processing orders or returns, resolving complaints, and providing information about products or services. Strong communication skills, patience, and problem-solving abilities are important for success in this role. Schedules may vary and can include evenings or weekends depending on employer needs.

What are the key skills and qualifications needed to thrive as a part time customer support representative?

To thrive as a Part Time Customer Support representative, you need strong communication skills, problem-solving abilities, and a basic understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic office applications is typically required. Patience, active listening, and adaptability are standout soft skills in this role. These skills and qualities ensure customers receive timely, effective assistance, which is crucial for maintaining satisfaction and loyalty.

What are some common challenges faced by part time customer support representatives, and how can they be addressed?

Part-time customer support representatives often encounter challenges such as quickly adapting to varying shift schedules, staying updated on product or policy changes, and managing high volumes of customer inquiries within limited hours. To address these, it's important to maintain clear communication with supervisors, proactively review any internal updates between shifts, and utilize available training resources. Collaborating with full-time team members and leveraging knowledge bases can also help ensure consistent and efficient support for customers.

What is the difference between Part Time Customer Support vs Part Time Sales Associate?

AspectPart Time Customer SupportPart Time Sales Associate
Required CredentialsHigh school diploma; customer service skillsHigh school diploma; sales skills
Work EnvironmentCall centers, retail, online supportRetail stores, malls, online retail
Employer & Industry UsageCustomer service departments across various industriesRetail and merchandise stores
Common Search & Comparison IntentCustomer support roles, support job differencesSales roles, retail jobs comparison

Part Time Customer Support focuses on assisting customers with inquiries, troubleshooting, and providing service, often in call centers or online platforms. In contrast, Part Time Sales Associate emphasizes selling products, engaging customers in retail environments, and meeting sales targets. While both roles require strong communication skills, customer support centers on service, whereas sales associates focus on sales performance.

What are the most commonly searched types of Customer Support jobs in California?

The most popular types of Customer Support jobs in California are:

What cities in California are hiring for Part Time Customer Support jobs?

Cities in California with the most Part Time Customer Support job openings:

Part Time Customer Support jobs near you
Infographic showing various Part Time Customer Support job openings in California as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

Part-Time Customer Advisor (Santa Rosa)

Santa Rosa, CA • On-site

Communication Service for the Deaf
501 - 1,000 employees
Learn more about Communication Service for the Deafexternal

$21 - $26/hr

Full-time, Part-time

Re-posted 3 days ago

Job description

Supports the California Field Operations Coordinator for the Deaf and Disabled Telecommunications Program (DDTP) by assisting disabled California residents who have difficulty using a standard telephone. The DDTP offers specialized telephone equipment, Traditional Rely Services, and speech-generating devices to eligible deaf and disabled Californians.
This is a Part-Time position (15 hours/week)
Requirements
  • Works with recipients toward the familiarity and selection of accessible telecommunication equipment, including specialized equipment orders, and telecommunications options.
  • Assists customers with education and/or training regarding available services
  • Provides troubleshooting and technical support for equipment malfunctions and/or usage problems
  • Maintains the program database logging service records to comply with programmatic administration and reporting requirements
  • Coordinates with providers to resolve customer complaints
  • Works closely with Field Advisors to request and schedule field visits as appropriate
  • Provides complete and accurate notes on all customer interactions, ensuring the accuracy of program files and processes in accordance with state contract requirements
  • Places outbound calls as needed
  • Maintains compliance with all company, contractual, and state policies and standards
  • Maintains professionalism with customers, peers, and management
  • Acknowledge and adhere to all DDTP Privacy Policy and Information Security protocols
  • Other job duties as assigned

To perform the essential functions of this position successfully, an individual should demonstrate the following competencies:
  • Familiarity with, or ability to learn telecommunication access options, accessible telecommunication equipment (i.e. TTY, amplified phone, CapTel, alerting signalers, cell phone amplifiers, iDevices, phone features for visual or speech impairments), and know how to fit individuals with the necessary equipment
  • Familiarity with local, state, and national resources for the deaf, deaf-blind, and hard of hearing population
  • Ability to utilize language, social, and cultural sensitivity to engage with California's diverse populations
  • Favorable consumer-relations skills and personality patterns for representing CSD, DDTP, and CPUC well within the deaf/hard of hearing community, elderly population, service providers, and vendors
  • Excellent oral, visual, and written communication skills
  • Superior multi-tasking, organizational, record-keeping and time-management skills
  • Computer knowledge of database work and MS Office operations
  • Highest regard for confidentiality

Qualifications
  • A minimum of High School diploma or equivalent
  • 6 - 12 months of previous customer service experience

Work Environment / Physical Requirements
This position utilizes a computer and standard office equipment, regularly working in indoor conditions and on a computer for long periods of time. While performing the duties of this job, the employee is regularly required to interact collaboratively with the team and Contact Center Leadership. The employee may be required to lift and/or move up to 20 pounds occasionally.
Salary Description
$21 - $26/hour

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