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Part Time Customer Service Agent Jobs in Tennessee

Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position - hiring decisions move fast! Responsibilities * Welcome and engage with customers in a warm, friendly ...

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Part Time Customer Service Agent information

See Tennessee salary details

$8

$16

$24

How much do part time customer service agent jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for part time customer service agent in Tennessee is $16.49, according to ZipRecruiter salary data. Most workers in this role earn between $13.51 and $18.12 per hour, depending on experience, location, and employer.

What is a part time customer service agent?

Part time customer service agents are employees who assist customers with inquiries, complaints, and other service-related issues, but work fewer hours than full-time staff—typically less than 35 hours per week. Their main responsibilities include answering calls or emails, resolving problems, providing information about products or services, and ensuring customer satisfaction. Part time positions offer flexibility for those balancing other commitments, such as students or individuals seeking supplemental income. While their hours may be limited, they are still expected to deliver professional and efficient service to customers.

What are the key skills and qualifications needed to thrive as a part time customer service agent?

To thrive as a Part Time Customer Service Agent, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic computer applications is typically required. Patience, active listening, and a positive attitude help agents build rapport and effectively resolve customer issues. These skills ensure customer satisfaction, efficient service delivery, and contribute to a positive brand reputation.

How do part time customer service agents typically balance workload and shift flexibility?

Part-time customer service agents often benefit from flexible scheduling, which can make it easier to balance work with personal commitments or other jobs. However, this flexibility may also mean adjusting to varying shift times, including evenings or weekends, depending on the employer’s needs. Clear communication with your supervisor and proactive shift planning can help manage workload expectations. Most teams use scheduling software to coordinate coverage and allow agents to swap shifts when needed, fostering a supportive team environment.

What is the difference between Part Time Customer Service Agent vs Part Time Call Center Representative?

AspectPart Time Customer Service AgentPart Time Call Center Representative
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRetail stores, service centers, online supportCall centers, telecommunication companies, customer support centers
Employer & Industry UsageRetail, hospitality, e-commerceTelecom, tech support, insurance
Search & Comparison IntentCustomer service roles, part-time customer supportCall center jobs, telephonic customer service

Both roles involve assisting customers, but Part Time Customer Service Agents often work face-to-face or online in retail or service environments, while Part Time Call Center Representatives primarily handle customer inquiries via phone in call centers. The required skills and credentials are similar, but the work setting differs.

What are the most commonly searched types of Customer Service Agent jobs in Tennessee?

The most popular types of Customer Service Agent jobs in Tennessee are:

What are popular job titles related to Part Time Customer Service Agent jobs in Tennessee?

For Part Time Customer Service Agent jobs in Tennessee, the most frequently searched job titles are:

What cities in Tennessee are hiring for Part Time Customer Service Agent jobs?

Cities in Tennessee with the most Part Time Customer Service Agent job openings:

Infographic showing various Part Time Customer Service Agent job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $34,301 per year, or $16.5 per hour.

Part-Time Customer Service Representative-Knoxville, TN Onsite

Edfinancial Services LLC

Knoxville, TN • On-site

$23/hr

Part-time

Medical, Dental, Vision, Life, PTO

Posted 7 days ago


EdFinancial rating

6.6

Company rating: 6.6 out of 10

Based on 29 frontline employees who took The Breakroom Quiz


Job description

Description:


Location: Knoxville, TN 

Job Type: Part Time


Starting Pay: $18.00/hour + $5.09/hour of Health and Welfare Benefit - That’s over $23/hour in total value, plus growth opportunities, training, and a supportive team environment!


Start Date: October 12, 2026


Work Schedule:  9:00AM-2:00PM Monday – Friday 


About Edfinancial Services: At Edfinancial, we’re more than a workplace — we’re a mission-driven community helping people manage one of life’s biggest investments: their education. As a leading contractor for the U.S. Department of Education, we pride ourselves on integrity, growth, and employee success.


What You’ll Do: As a Customer Service Representative, you’ll be the friendly, knowledgeable voice our customers depend on. You’ll:

  • Handle inbound and outbound calls with professionalism and empathy.
  • Provide accurate, clear information about our products and services.
  • Resolve questions and issues quickly while maintaining compliance with federal and company guidelines.
  • Use sound judgment and strong communication skills to support each customer interaction.
  • Collaborate with your team to create a positive, high-quality work environment.

Why You’ll Love Working Here at Edfinancial, we don’t just talk about culture — we live it. You’ll join a community that values:

  • Growth & Development: Paid training, Educational Assistance, and Leadership Development Program creating growth opportunities for advancement.
  • Great Benefits: Medical, Dental, Vision, Pet, Life and Disability Insurance, Teledoc and Employee Assistance Program (EAP)
  • Work-Life Balance: 11 paid holidays, paid vacation, sick leave, and mental health day after 6 months
  • Community: Company -sponsored clubs, fitness, reward programs, and community involvement
  • Potential to work remotely after on-site training and a minimum of 6 months of consistent job performance, subject to company policy, business needs and ongoing performance standards!

What We’re Looking For:

  • Professional appearance and positive attitude
  • Strong communication and listening skills
  • Ability to deliver clear and accurate information to solve problems efficiently
  • Basic computer proficiency
  • Ability to collaborate with teammates and leaders who want to see you succeed

Mission: Edfinancial strives to provide exceptional customer-driven products and services while always doing the right thing

Requirements:



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