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Part Time Customer Service Agent Jobs in Tennessee

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Part Time Customer Service Agent information

See Tennessee salary details

$8

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$24

How much do part time customer service agent jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for part time customer service agent in Tennessee is $16.49, according to ZipRecruiter salary data. Most workers in this role earn between $13.51 and $18.12 per hour, depending on experience, location, and employer.

What is a part time customer service agent?

Part time customer service agents are employees who assist customers with inquiries, complaints, and other service-related issues, but work fewer hours than full-time staff—typically less than 35 hours per week. Their main responsibilities include answering calls or emails, resolving problems, providing information about products or services, and ensuring customer satisfaction. Part time positions offer flexibility for those balancing other commitments, such as students or individuals seeking supplemental income. While their hours may be limited, they are still expected to deliver professional and efficient service to customers.

What are the key skills and qualifications needed to thrive as a part time customer service agent?

To thrive as a Part Time Customer Service Agent, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic computer applications is typically required. Patience, active listening, and a positive attitude help agents build rapport and effectively resolve customer issues. These skills ensure customer satisfaction, efficient service delivery, and contribute to a positive brand reputation.

How do part time customer service agents typically balance workload and shift flexibility?

Part-time customer service agents often benefit from flexible scheduling, which can make it easier to balance work with personal commitments or other jobs. However, this flexibility may also mean adjusting to varying shift times, including evenings or weekends, depending on the employer’s needs. Clear communication with your supervisor and proactive shift planning can help manage workload expectations. Most teams use scheduling software to coordinate coverage and allow agents to swap shifts when needed, fostering a supportive team environment.

What is the difference between Part Time Customer Service Agent vs Part Time Call Center Representative?

AspectPart Time Customer Service AgentPart Time Call Center Representative
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRetail stores, service centers, online supportCall centers, telecommunication companies, customer support centers
Employer & Industry UsageRetail, hospitality, e-commerceTelecom, tech support, insurance
Search & Comparison IntentCustomer service roles, part-time customer supportCall center jobs, telephonic customer service

Both roles involve assisting customers, but Part Time Customer Service Agents often work face-to-face or online in retail or service environments, while Part Time Call Center Representatives primarily handle customer inquiries via phone in call centers. The required skills and credentials are similar, but the work setting differs.

What are the most commonly searched types of Customer Service Agent jobs in Tennessee?

The most popular types of Customer Service Agent jobs in Tennessee are:

What are popular job titles related to Part Time Customer Service Agent jobs in Tennessee?

For Part Time Customer Service Agent jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Part Time Customer Service Agent jobs in Tennessee look for?

The top searched job categories for Part Time Customer Service Agent jobs in Tennessee are:

What cities in Tennessee are hiring for Part Time Customer Service Agent jobs?

Cities in Tennessee with the most Part Time Customer Service Agent job openings:

Part Time Customer Service Agent jobs near you
Infographic showing various Part Time Customer Service Agent job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $34,301 per year, or $16.5 per hour.

Part-Time Customer Service Representative

Metropolitan Knoxville Airport Authority

Alcoa, TN • On-site

$15/hr

Part-time

Posted 23 days ago

Job description

 We're Hiring! Customer Service Representative (Part-Time)


Metropolitan Knoxville Airport Authority
McGhee Tyson Airport | Alcoa, TN • Fully On‑Site

✈️ Looking for a fun, people‑focused job at the airport? Come join our team! We’re hiring a Customer Service Rep to help passengers, answer questions, support events, and help keep things running smoothly in the terminal! If you love helping people and enjoy working in a fast‑paced environment, this may be the perfect role for you! 


What You’ll Do

Assist passengers with wheelchair and cart transportation
Keep wheelchairs/carts clean & sanitized
Answer passenger questions on airport services, security, baggage & more
Respond to calls on the customer service/LEP line
Support PR with events and logistics
ℹ️ Staff the information booth & maintain tourism materials
️ Perform additional duties as assigned


Schedule (Hiring for THIS Shift) | On‑site • averages 24–28 hrs/week

Weekend Schedule:

  • Fri: 1pm–8pm
  • Sat: 1pm–8pm
  • Sun: 1pm–8pm
  • Mon: 11am–6pm


Pay

$15/hour | ⚠️ Part‑time (no benefits)


⭐ Ideal Candidate

We’re looking for a friendly, energetic customer service representative to help passengers, support events, and keep our airport welcome to all. You'd be great if you enjoy helping people, can walk/stand frequently, and don't mind some physical activity (pushing up to 100lbs/lifting to 50lbs). Customer service experience is a plus!


Ready to jump‑start your journey with us?

To qualify, you’ll need a high school diploma or equivalent, be 18 or older, and bring along up to one year of customer service experience—plus a great attitude and eagerness to grow!

️ How to Apply

Best Consideration Deadline: Sunday, August 30, 2026
Position open until filled.

Apply online (preferred)
Or mail your resume to:
P.O. Box 15600
Knoxville, TN 37901
ATTN: HR

For applicants submitting a resume, a signed MKAA application will be required prior to interviewing.
No phone calls or emails, please.


  • Applicants must be currently authorized to work in the United States on a long‑term basis.
  • MKAA conducts random employee drug screenings.
  • MKAA is an Equal Employment Opportunity Employer.✈️