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Part Time Customer Experience Jobs in Decatur, IL

Menards, Inc.

Part-Time Sales

Forsyth, IL · On-site

Part-Time Make BIG Money at Menards! * Extra $3 per hour on Sat/Sun * Store Discount * Profit ... Our Sales Team Members play an important role in the Customer Experience by providing excellent ...

Menards, Inc.

Part-Time Cashier & Front End Team

Forsyth, IL · On-site

$10.75 - $14.50/hr

Part-Time Cashier and Front End Team Make BIG Money at Menards! * Extra $3 per hour on Sat/Sun ... Our Front End Team Members play important roles in the Customer Experience! • Cashier: Our ...

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Part Time Customer Experience information

See Decatur, IL salary details

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How much do part time customer experience jobs pay per hour?

As of Jun 4, 2026, the average hourly pay for part time customer experience in Decatur, IL is $18.23, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $20.29 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Part Time Customer Experience representative, and why are they important?

To thrive as a Part Time Customer Experience representative, you need strong interpersonal skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Outstanding communication, patience, and a positive attitude help you effectively address customer needs and build rapport. These skills and qualities are crucial for delivering excellent service, fostering customer loyalty, and efficiently resolving issues.

What are some common challenges faced by part-time customer experience team members, and how can they overcome them?

Part-time customer experience professionals often face challenges such as balancing a variable schedule, quickly adapting to different types of customer inquiries, and staying updated on company policies with limited hours. To overcome these, it's essential to maintain strong communication with your team, regularly review training materials, and proactively seek feedback or clarification when needed. Many companies also offer digital resources and ongoing support to help part-time staff feel connected and informed, even outside of standard shifts.

What is a Part Time Customer Experience job?

A Part Time Customer Experience job involves assisting customers with their inquiries, resolving issues, and ensuring they have a positive interaction with the company. These roles can be in-person, over the phone, or online, and typically require excellent communication and problem-solving skills. Part time positions offer flexible hours, making them ideal for students or those seeking supplemental income. The main goal is to enhance customer satisfaction and build loyalty to the brand.

What is the difference between Part Time Customer Experience vs Part Time Customer Service?

AspectPart Time Customer ExperiencePart Time Customer Service
Primary FocusEnhancing overall customer journey and satisfactionHandling customer inquiries and resolving issues
Skills RequiredCommunication, empathy, problem-solving, experience designCommunication, patience, problem-solving, product knowledge
Work EnvironmentRetail, hospitality, online platforms, eventsCall centers, retail stores, online support
Common CertificationsCustomer experience certifications, communication skillsCustomer service certifications, product training

Part Time Customer Experience roles focus on improving the overall customer journey, requiring skills in experience design and empathy. In contrast, Part Time Customer Service roles primarily involve direct interaction to resolve customer issues. Both roles are vital in customer-centric industries but differ in scope and focus.

What are the most commonly searched types of Customer Experience jobs in Decatur, IL? The most popular types of Customer Experience jobs in Decatur, IL are:
What cities near Decatur, IL are hiring for Part Time Customer Experience jobs? Cities near Decatur, IL with the most Part Time Customer Experience job openings:
Part Time Customer Experience jobs near you

Customer Experience Coordinator

SwemKids International, Inc.

Decatur, IL • On-site

$17/hr

Full-time, Part-time

Retirement

This job post has expired today. Applications are no longer accepted.

Job description

Customer Experience and Front Desk Agent

The SwemSchool is seeking a highly organized and detail-oriented individual to join our team as a Customer Experience and Front Desk Agent. The SwemSchool provides the life-saving skill of swimming to youth and adults in metro Atlanta and rural communities in Georgia.

Position Summary

As a Customer Experience Coordinator, you will play a vital role in ensuring a seamless and positive experience for all our clients and visitors. This position requires strong organizational skills, attention to detail, and the ability to multitask effectively. While the primary focus will be on enhancing the overall customer experience, some front desk duties will also be part of your responsibilities. You must possess excellent communication and interpersonal skills to interact with a diverse range of individuals both internally and externally. Additionally, discretion and professionalism are essential when handling sensitive information.

Responsibilities

  • Greet and assist visitors, clients, and employees with a professional and welcoming demeanor, ensuring a positive first impression of the organization.
  • Manage all incoming calls, emails, and correspondence, promptly directing them to the appropriate individual.
  • Prepare, review, and edit documents, presentations, and reports as requested, maintaining a high standard of accuracy and professionalism.
  • Oversee the office supplies inventory, ensuring adequate stock levels, and maintaining the organization and presentation of the office space.
  • Assist in the planning and execution of special projects and events as directed by the admin team, contributing to the overall success of the organization.
  • Perform general administrative tasks to support the smooth operation of the office, including but not limited to filing, data entry, and organizing documents.
  • Implement strategies to optimize front desk efficiency and effectiveness, ensuring that tasks are completed accurately and on time.

Requirements

  • Exceptional organizational and time-management skills.
  • Strong attention to detail and ability to multitask effectively.
  • Ability to learn new software quickly and effectively.
  • Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook) and office equipment.
  • Excellent written and oral communication skills.
  • Ability to work independently and collaborate effectively within a team.
  • Must have reliable transportation for commuting to and from the office and to our pool locations.
  • Professionalism and discretion in handling sensitive information.

This is a part-time position. It is a non-remote position that requires dedication, adaptability, and a proactive approach. If you are an organized, detail-oriented individual with outstanding communication skills and a passion for providing exceptional service, we encourage you to apply.

To apply, please submit your resume detailing your qualifications, experience, and why you are interested in this position.

The SwemSchool is an equal opportunity employer and encourages individuals from all backgrounds to apply. The SwemSchool is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The SwemSchool is an at-will employer. This job description is not a contract and may be adjusted or changed as necessary to meet the needs of the company.

Job Type: Part-time

Pay: From $17.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • On-the-job training

Shift:

  • 8 hour shift
  • Day shift
  • Evening shift

Salary: $17 - $17 per hour

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