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Part Time Chat Support Jobs in Tennessee (NOW HIRING)

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Part Time Chat Support information

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How much do part time chat support jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for part time chat support in Tennessee is $17.76, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $19.18 per hour, depending on experience, location, and employer.

What are some common challenges faced by part time chat support agents, and how can they be managed?

Part-time chat support agents often face challenges like managing multiple conversations simultaneously and adapting to varying customer inquiries. Time management and multitasking skills are essential, as agents may need to resolve issues quickly while maintaining quality service. Regular training and clear communication with supervisors can help address knowledge gaps, and most teams provide detailed resources and escalation paths for complex queries. Collaboration with full-time colleagues and team leads is also encouraged to ensure a seamless customer experience.

What are the key skills and qualifications needed to thrive as a part time chat support representative?

To thrive as a Part Time Chat Support representative, you need strong written communication skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with live chat platforms, ticketing systems, and CRM software is often required. Patience, problem-solving abilities, and a customer-focused attitude help you excel in addressing customer concerns efficiently. These skills ensure accurate, timely, and positive interactions that are essential for maintaining customer satisfaction and loyalty.

What is the difference between Part Time Chat Support vs Part Time Customer Service Representative?

AspectPart Time Chat SupportPart Time Customer Service Representative
CredentialsBasic communication skills, sometimes technical knowledgeBasic communication skills, sometimes technical knowledge
Work EnvironmentOnline, remote chat platformsOnline or in-office, phone and email support
Industry UsageCustomer support, tech companies, e-commerceRetail, telecom, banking, and various service sectors
Search & Comparison IntentFocus on online chat roles, flexible hoursBroader customer service roles, multi-channel support

Part Time Chat Support and Part Time Customer Service Representative roles share similar skills and work environments but differ mainly in communication channels. Chat support is primarily online via live chat, while customer service reps may handle calls and emails. Both roles are common in customer-focused industries, with chat support often appealing for its flexibility and remote nature.

What is part time chat support?

Part time chat support jobs involve assisting customers via online chat platforms, typically for businesses that provide products or services. Employees handle customer inquiries, resolve issues, and provide information, all through text-based conversations. These roles are often remote or office-based and usually require good communication skills, basic computer literacy, and the ability to multitask. Part time positions offer flexible hours, making them suitable for students, parents, or those seeking supplemental income.
What are the most commonly searched types of Chat Support jobs in Tennessee? The most popular types of Chat Support jobs in Tennessee are:
What are popular job titles related to Part Time Chat Support jobs in Tennessee? For Part Time Chat Support jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Part Time Chat Support jobs in Tennessee look for? The top searched job categories for Part Time Chat Support jobs in Tennessee are:
What cities in Tennessee are hiring for Part Time Chat Support jobs? Cities in Tennessee with the most Part Time Chat Support job openings:
Part Time Chat Support jobs near you
Infographic showing various Part Time Chat Support job openings in Tennessee as of July 2026, with employment types broken down into 100% Part Time. Highlights an 84% In-person, and 16% Remote job distribution, with an average salary of $36,939 per year, or $17.8 per hour.

Part Time Key Holder - Cotton On West Town Mall

Cotton On

Knoxville, TN • On-site

$14 - $17/hr

Part-time

Re-posted 25 days ago

Job description

Do you speak fashion? We're hiring Sale Associates! Let's chat!

Born in Australia, loved around the world. 

At Cotton On, we know good style goes well beyond what's in your wardrobe. We're here to inspire, spark joy and bolster self-expression and creativity. We want our community to feel seen, heard and celebrated, and as a brand, we want to use our voice to make a positive difference in people's lives. 

We're playfully rebellious and always optimistic. Join our world and let's do good things together. 

Benefits You Will Love ... 

  • 50% off Cotton On Group Brands | Cotton On, Cotton On Body, & Cotton On Kids 

  • Local and Global career growth -progress your career across our 3 Brands 

  • Wellness support 24/7 - mental health, relationships, family + more 

  • Discounts for you and your family - medical, travel, financial + more 

  • Create meaningful change and make a positive difference in people's lives 

The Role

  • Open and close the store in accordance with company policies and procedures 

  • Lead the store team as part of management 

  • Provide exceptional customer service and resolve customer issues 

  • Process sales transactions accurately and efficiently 

  • Assist in inventory control, restocking, and merchandising 

  • Ensure store cleanliness and safety standards are upheld 

  • Support loss prevention efforts and report any unusual activity 

  • Engages with store teams and customers professionally and respectfully 

  • Train and mentor new associates as needed 

  • Ability to interact collaboratively and work as a team towards a common goal  

  • Maintain a professional presence and motivate and inspire others 

  • Acting in a respectful manner to customers, managers and peers 

Skills & Experience:  

  • Experience in Retail, preferably fast fashion experience  

  • Demonstrated knowledge / ability of collaboration to drive results as a team.  

  • Demonstrated awareness and understanding of basic Retail principles such as sales, stock and service delivery in stores  

  • Ability to work a flexible schedule to meet the needs of the business, including evening, weekend and holiday shifts  

  • Solid communication, customer service, and problem-solving skills and the ability to work in a fast paced, ever changing environment  

  • Must be at least 18 years of age or older to apply  

QUALIFICATIONS AND EXPERIENCE / BACKGROUND 

  • High school diploma or equivalent 

  • Minimum of 1+ years of retail sales experience 

  • Minimum of 1+ year of acting retail leadership/management experience that allowed you the opportunity to lead aspects of the business and develop team members 

PHYSICAL REQUIREMENTS  

  • Ability to move around the store throughout the shift/workday   

  • Ability to lift, carry, push, and pull up to 50 pounds regularly (e.g., boxes or other merchandise packages, bins, clothing racks, stools/ladders)  

  • Ability to regularly squat/kneel (e.g., to access under-storage bins, during visual resets)  

  • Ability to regularly use a ladder, step stool or raised platform safely to complete required tasks  

Who are we? 

Cotton On's purpose is to make a positive difference in people's lives. Born in Australia, Cotton On is a global fashion and lifestyle retailer with eight brands across 22 countries and 1,500 stores. Powered by 20,000 team members, who together with our customers, are making a positive impact through one life-changing Foundation. Taking their Aussie lifestyle to the world and delivering Good along the way, Cotton On brands offer youthful fashion and lifestyle products across women's, men's, kids, body, accessories and stationery. 

We are proud of our diverse global workforce of 20,000 team members from countless nationalities, and we strongly welcome and encourage individuals of all backgrounds to apply with us. 

We are focused on bringing more voices, experiences and backgrounds to our workforce as we drive diverse and inclusive outcomes for our team and our customers. 

If you have any individual needs in order to fully participate in the recruitment process, please contact us at hrusa@cottonon.com.au so we may support you in completing the job application process. 

TN: This is a part time hourly paid position with a wage range of $14.00 -$17.00 /hr 

From Australia to the world - The Cotton On Group (known in-house as COG) is Australia's largest global retailer. With 7 brands, 19 countries, 1500 stores and counting; we exist to make a positive difference in the lives of everyone we touch. Our people are optimistic, innovative and highly motivated; they share a genuine belief in themselves and others and they aren't afraid to think big.


Cotton On is the founding brand ofthe Group and has grown to become a global fashion destination with over 600 stores worldwide.We thrive on delivering the trends of the moment (always with our own twist) and inspire our community to have fun with it. Our product offering includes womenswear, menswear and accessories.

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