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Part Time Chat Support Jobs in Illinois (NOW HIRING)

Candidate Experience Coordinator

Chicago, IL · On-site

$20.50 - $27.50/hr

... * Part Time * Full Time * Long Term * 1st Shift * 2nd Shift Job Responsibilities * Proactively engage with prospective candidates through phone, text, email, chat, and virtual recruiting platforms.

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Part Time Chat Support information

What are some common challenges faced by part time chat support agents, and how can they be managed?

Part-time chat support agents often face challenges like managing multiple conversations simultaneously and adapting to varying customer inquiries. Time management and multitasking skills are essential, as agents may need to resolve issues quickly while maintaining quality service. Regular training and clear communication with supervisors can help address knowledge gaps, and most teams provide detailed resources and escalation paths for complex queries. Collaboration with full-time colleagues and team leads is also encouraged to ensure a seamless customer experience.

What are the key skills and qualifications needed to thrive as a part time chat support representative?

To thrive as a Part Time Chat Support representative, you need strong written communication skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with live chat platforms, ticketing systems, and CRM software is often required. Patience, problem-solving abilities, and a customer-focused attitude help you excel in addressing customer concerns efficiently. These skills ensure accurate, timely, and positive interactions that are essential for maintaining customer satisfaction and loyalty.

What is the difference between Part Time Chat Support vs Part Time Customer Service Representative?

AspectPart Time Chat SupportPart Time Customer Service Representative
CredentialsBasic communication skills, sometimes technical knowledgeBasic communication skills, sometimes technical knowledge
Work EnvironmentOnline, remote chat platformsOnline or in-office, phone and email support
Industry UsageCustomer support, tech companies, e-commerceRetail, telecom, banking, and various service sectors
Search & Comparison IntentFocus on online chat roles, flexible hoursBroader customer service roles, multi-channel support

Part Time Chat Support and Part Time Customer Service Representative roles share similar skills and work environments but differ mainly in communication channels. Chat support is primarily online via live chat, while customer service reps may handle calls and emails. Both roles are common in customer-focused industries, with chat support often appealing for its flexibility and remote nature.

What is part time chat support?

Part time chat support jobs involve assisting customers via online chat platforms, typically for businesses that provide products or services. Employees handle customer inquiries, resolve issues, and provide information, all through text-based conversations. These roles are often remote or office-based and usually require good communication skills, basic computer literacy, and the ability to multitask. Part time positions offer flexible hours, making them suitable for students, parents, or those seeking supplemental income.
What are the most commonly searched types of Chat Support jobs in Illinois? The most popular types of Chat Support jobs in Illinois are:
What cities in Illinois are hiring for Part Time Chat Support jobs? Cities in Illinois with the most Part Time Chat Support job openings:
Infographic showing various Part Time Chat Support job openings in Illinois as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Rehabilitation Technician - Naperville

Duly Health and Care

Naperville, IL • On-site

$15.10 - $18/hr

Part-time

Medical, Dental, Vision, Life, Retirement

Re-posted 15 days ago


Duly Health and Care rating

6.8

Company rating: 6.8 out of 10

Based on 110 frontline employees who took The Breakroom Quiz

490th of 887 rated healthcare providers


Job description

Overview: Rehabilitation Technician
Position Highlights:
  • Naperville
  • Physical/Occupational Therapy

Position Highlights:
  • Part-Time, 24 hours/week
  • Hours: Monday-Friday; 8:30am-7:00pm
  • Location: Naperville
  • 2155 CityGate Lane; Suite 115
  • Travel: Expected to travel other sites for coverage needs

Benefits:
  • Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance.
  • Access to a mental health benefit at no cost.
  • Employer provided life and disability insurance.
  • Immediate 401(k) match.
  • 2 days paid volunteer time off.
  • A culture committed to community engagement and social impact.
  • 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members.

Responsibilities:
Under the direct supervision of the Clinic Director, the Rehabilitation Technician will be responsible for:
Patient care, support, and guidance
Execute plans of care under guidance of PT/OT providers.
Proper set up and adjustment of exercise equipment.
Assist with set up and delivery of modalities (e.g., electrical stimulation, ultrasound, hot/cold packs, etc.)
Utilize appropriate educational techniques including demonstration and cueing to ensure patient understanding of exercises.
Monitor patient safety and response to exercise intensity.
Discuss patient performance with PT/OT provider.
Clinic flow
Monitor patient arrivals to department.
Start patients on time for scheduled appointments/keep patients apprised of any clinician delays.
Maintain cleanliness of clinic, including waiting areas, exam rooms, and all equipment.
Order all supplies to keep clinic stocked, under direction from Manager.
Front end tasks
Perform necessary front-end tasks including but not limited to check-in, co-pay/financial responsibility collection, answering phones, and scheduling future appointments.
Communicate via chat with PT/OT and Chiropractic referral team regarding patient insurance benefits.
Schedule management for clinicians (i.e., patient confirmation calls, rescheduling patients as needed).
Qualifications:
CPR certification required (certification offered through Duly Health and Care)
High School Diploma
Knowledge of common medical terminology and abbreviations.
Understand principles, as well as contraindications/precautions in the use of therapy modalities.
Can identify proper patient set-up on each piece of equipment with the ability to adjust.
Identify planes of movement and demonstrate proper exercise positioning.
Team-oriented.
Attention to detail and follow-through.
Problem solving, lateral thinking and reasoning skills.
Communication skills.
The compensation for this role includes a base pay range of $15.10-18.00 with the actual pay determined by factors such as skills, experience, education, certifications, geographic location, and internal equity. Additional compensation may be available through shift differentials, bonuses, and other incentives. Base pay is only a portion of the total rewards package.
The compensation for this role includes a base pay range of $15.10-18.00 with the actual pay determined by factors such as skills, experience, education, certifications, geographic location, and internal equity. Additional compensation may be available through shift differentials, bonuses, and other incentives. Base pay is only a portion of the total rewards package.

What Duly Health and Care employees say

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