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Part Time Chat Support Remote Jobs in Florida (NOW HIRING)

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All JobsChat Support JobsPart Time Chat Support Remote JobsPart Time Chat Support Remote Jobs in Florida

Part Time Chat Support Remote information

See Florida salary details

$10

$19

$33

How much do part time chat support remote jobs pay per hour?

As of Jul 12, 2026, the average hourly pay for part time chat support remote in Florida is $19.47, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $21.20 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Part Time Chat Support Remote, and why are they important?

To excel as a Part Time Chat Support Remote, candidates need strong written communication skills, basic computer literacy, and often a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing tools like Zendesk or Freshdesk is typically required. Outstanding problem-solving ability, patience, and a customer-focused attitude are key soft skills that distinguish top performers. These skills ensure prompt, accurate, and empathetic responses, leading to high customer satisfaction and efficient issue resolution in a virtual environment.

What are some common challenges faced by part-time remote chat support agents, and how can they be managed?

Part-time remote chat support agents often face challenges such as managing multiple simultaneous conversations, maintaining a consistent and friendly tone in written communication, and adapting to different customers’ needs without in-person cues. Effective time management, thorough training on company systems, and strong written communication skills can help overcome these challenges. Many employers also provide resources like knowledge bases and collaborative team chats to support agents in resolving complex issues efficiently.

What is the difference between Part Time Chat Support Remote vs Part Time Customer Service Representative?

AspectPart Time Chat Support RemotePart Time Customer Service Representative
CredentialsBasic computer skills, communication skillsBasic computer skills, communication skills
Work EnvironmentRemote, online chat platformRemote or in-office, phone and email support
Industry UsageCustomer support, tech companies, e-commerceRetail, telecom, service industries
Search & Comparison IntentFocus on online chat roles, remote support jobsBroader customer service roles, including phone support

Part Time Chat Support Remote and Part Time Customer Service Representative roles share similar skills and remote work environments. However, chat support focuses specifically on online messaging platforms, while customer service reps may handle calls and emails. Both roles are common in various industries, but chat support is more specialized for online communication.

What are part time chat support remote jobs?

Part time chat support remote jobs involve assisting customers or clients via online chat platforms, usually from the comfort of your home. Employees respond to inquiries, resolve issues, and provide information about products or services, all through written communication. These roles typically require good typing skills, strong communication abilities, and sometimes basic knowledge of the company's offerings. Schedules are flexible, making them ideal for students, parents, or anyone seeking supplemental income. The remote aspect allows for work to be done from virtually anywhere with a stable internet connection.
What are popular job titles related to Part Time Chat Support Remote jobs in Florida? For Part Time Chat Support Remote jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Part Time Chat Support Remote jobs in Florida look for? The top searched job categories for Part Time Chat Support Remote jobs in Florida are:
What cities in Florida are hiring for Part Time Chat Support Remote jobs? Cities in Florida with the most Part Time Chat Support Remote job openings:
Part Time Chat Support Remote jobs near you
Infographic showing various Part Time Chat Support Remote job openings in Florida as of July 2026, with employment types broken down into 100% Part Time. Highlights an 100% Remote job distribution, with an average salary of $40,488 per year, or $19.5 per hour.
Part Time Customer Service Representative (Teleradiology Support)

Part Time Customer Service Representative (Teleradiology Support)

Valor Network

Jacksonville, FL • Remote

$20 - $25/hr

Part-time

Posted 6 hours ago

Job description

Customer Service Representative (Teleradiology Support)

Remote |Work from home | Part-Time | 1:00 pm -11:00 pm Eastern Time Coverage, estimated 20 hours per week.

Pay Range: $20–$25/hour (DOE)

Schedule: Availability, Monday through Sunday, 1:00 p.m.–11:00 p.m. ET, (includes rotating weekends and holidays). Estimated 20 hours per week.

Work Location: Remote (computer workstation)

About Valor Network

Valor Network is a Service-Disabled Veteran Owned Small business, a SBA certified HUBZone Small Business and a 2025 HIRE Vets Medallion Award recipient, with an unwavering mission to serve our nation’s military, veterans and their families. Valor Network provides reliable, clinically focused teleradiology services and imaging workflow support for healthcare organizations nationwide. Our team helps keep studies and reports moving by supporting radiologists, technologists, and clinical staff with responsive service and strong operational discipline. Learn more at valornetwork.com.

Position Summary

The Customer Service Representative is the first point of contact for teleradiology workflow support. You will triage and resolve Tier 1 issues, document and track cases in a ticketing system, and escalate appropriately to ensure timely study and report delivery. This role supports users in fast-paced, patient-care environments and requires calm, clear communication and strong attention to detail.

Key Responsibilities
  • Provide friendly, accurate support to healthcare users (radiologists, technologists, and clinical staff) via phone and ticketing system.
  • Triage requests, verify impact and urgency, and route/escalate to the correct team when outside Tier 1 scope.
  • Resolve common workflow issues such as basic login/access, password resets (as applicable), user setup requests, and studies/reports not appearing as expected.
  • Collect complete case details (who/what/when/where/impact), document clearly, and maintain ownership through resolution.
  • Communicate status updates and set expectations with users, prioritizing issues that impact patient care and turnaround time.
  • Follow established procedures and contribute to improvements in job aids, scripts, and step-by-step troubleshooting guides.
  • Maintain professionalism and confidentiality, including compliance with HIPAA and company security policies.

Qualifications

Required
  • 1+ year of customer service, call center, or help desk experience.
  • Strong verbal and written communication; able to support stressed users with empathy and professionalism.
  • Ability to work independently in a remote environment while staying responsive to calls and tickets.
  • Comfortable following standard processes, asking the right troubleshooting questions, and documenting clearly.
  • Reliable attendance and ability to consistently work the scheduled ET shift between 1:00 pm to 11:00 pm, Monday through Sunday, including rotating weekends/holidays. Estimated 20 hours per week.
Preferred
  • Healthcare support experience (radiology, emergency, inpatient, or outpatient settings).
  • Familiarity with radiology/imaging workflows and terminology (PACS/RIS, orders/results).
  • Experience with ticketing systems and remote support tools.
Education and Experience
  • High school diploma or equivalent required; additional education or certifications are a plus.
Work Environment and Physical Requirements
  • Work is performed remotely at a computer workstation from the employee’s home.
  • Physical requirements include sitting, keyboarding, speaking, and vision for computer use.
  • Must maintain dependable internet connectivity and be able to handle frequent inbound calls and concurrent ticket work.

Valor Network is an equal opportunity employer.