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Part Time Call Center Jobs in Kentucky (NOW HIRING)

AEG

Retail Associate (Part-Time)

Louisville, KY · On-site

$15/hr

Both teams call Lynn Family Stadium in the Butchertown neighborhood home and operate out of the ... Training Center. Louisville City launched in 2015 and quickly established a winning tradition ...

Compass Group

NUTRITION OPERATOR

Lexington, KY · On-site

$19.20/hr

Previous patient dining and call center experience is preferred. * Perks: 401k, paid time off, and ... BENEFITS FOR OUR TEAM MEMBERS * Full-time and part-time positions are offered the following ...

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Part Time Call Center information

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How much do part time call center jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for part time call center in Kentucky is $15.56, according to ZipRecruiter salary data. Most workers in this role earn between $13.37 and $16.68 per hour, depending on experience, location, and employer.

What is a part time call center job?

Part-time call center jobs involve working in a customer service or support role for fewer hours than a full-time position, typically ranging from 15 to 30 hours per week. Employees answer calls, help customers with inquiries or complaints, and may also handle sales or technical support. These positions often offer flexible schedules, making them suitable for students, parents, or individuals seeking supplemental income. Part-time call center agents must have good communication skills, patience, and the ability to multitask in a fast-paced environment.

What skills and qualifications are needed to thrive as a part time call center representative?

To thrive as a Part Time Call Center Representative, you need strong verbal communication, active listening, and problem-solving skills, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and multi-line phone systems is often required. Patience, resilience, and the ability to remain calm under pressure are standout soft skills in this role. These abilities are crucial for providing efficient, positive customer experiences and maintaining productivity in a fast-paced environment.

What are common challenges faced by part time call center agents, and how can they be managed?

Part-time call center agents often face challenges such as managing high call volumes in limited hours and quickly adapting to shifting schedules or call types. To succeed, it's important to develop strong time management skills and become comfortable with using customer relationship management (CRM) software efficiently. Regular communication with supervisors and team members can help address concerns and provide support, while ongoing training ensures agents stay updated on products and policies. Proactively seeking feedback and using call scripts effectively can also make the role more manageable and rewarding.

What is the difference between Part Time Call Center vs Customer Service Representative?

AspectPart Time Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall center setting, often in a shared spaceOffice or remote, direct interaction with customers
Industry UsageCommon in telecommunication, retail, and service sectorsUsed across various industries including retail, banking, and healthcare
Search/Comparison IntentOften compared for part-time roles in call centersCompared for customer-facing roles in different settings

Part Time Call Center roles typically involve handling inbound or outbound calls in a call center environment, often with flexible hours. Customer Service Representatives may work in similar settings but can also interact face-to-face or via online channels. Both roles require good communication skills and basic credentials, but the main difference lies in the work environment and specific job functions.

Which part time call center pay the most?

Part-time call center positions that handle specialized or technical support, such as IT or healthcare customer service, tend to pay higher wages. Additionally, call centers that operate in high-cost living areas or offer performance-based incentives often provide higher pay rates for part-time roles.

What are the most commonly searched types of Call Center jobs in Kentucky?

The most popular types of Call Center jobs in Kentucky are:

What cities in Kentucky are hiring for Part Time Call Center jobs?

Cities in Kentucky with the most Part Time Call Center job openings:

Part Time Call Center jobs near you
Infographic showing various Part Time Call Center job openings in Kentucky as of August 2026, with employment types broken down into 2% As Needed, 77% Full Time, 12% Part Time, 7% Temporary, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $32,359 per year, or $15.6 per hour.

Therapist/Social Worker Part time - Youth Crisis Center

Louisville, KY • On-site

Seven Counties Services
Offices of Mental Health Practitioners • 501 - 1,000 employees
Learn more about Seven Counties Servicesexternal

Part-time

Re-posted 7 days ago

Seven Counties Services rating

6.0

Company rating: 6.0 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description


Job Description:

Several shifts are available for the new Youth Crisis Center

ESSENTIAL JOB FUNCTIONS

Performs clinical services, including intakes and a variety of therapy programs and techniques such as group, individual, and family therapy, expressive therapy, crisis intervention, psychodrama and modeling. Maintains and completes service documentation such as psychosocial assessments, case notes, case reviews, court reports, letters, etc. Conducts case reviews and determines current and future treatment and treatment planning based upon resulting quantitative results and professional opinion of client progress. Collaborates with external agents including school officials, family members, and other health agencies regarding organizational programs and client needs and conditions. Attends and participates in staff meetings, treatment planning meetings, case conferences, and clinical seminars providing information relating to program administration and development. Writes correspondence on behalf of clients and their families such as court reports, letters of recommendation, etc. Conducts case presentations and consultations with other agencies regarding programs and services offered. Formulates clinical diagnosis for both mental health and substance abuse. Formulates a clinical treatment plan to be followed for interventions.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform job-related tasks other than those specifically presented in this description.

EDUCATION

  • Master's degree in social services field with certification or licensure in area of specialization (e.g., CSW, LCSW, LPCC, LPCA, LMFT, Marriage and Family Therapy Associate)

EXPERIENCE

  • Six to nine months of practicum experience is required.
  • Two years of experience with clients in crisis is preferred.
  • Basic knowledge of mental and physical characteristics of applicable population group (e.g., growth and development and range of treatment needed), psychotherapy, human behavior, treatment modes, and related issues.
  • Ability to handle a case load with varying levels of client disability and need.

PHYSICAL DEMANDS/REQUIREMENTS

  • Rare exposure to threat of bodily harm and/or bodily fluids from clients or their families
  • Depending on work location, position at times may require incumbent to remain on twenty-four hour call.
  • Reliable transportation for frequent travel between work sites

Within the bounds of their respective job descriptions, all staff are expected to exercise principle-centered leadership, focused on customer service responsiveness, with a continuous quality improvement orientation. Additionally, all staff are expected to develop a working knowledge of and follow all policies and procedures related to safety management and other Joint Commission standards.

Time Type:

Part time

What Seven Counties Services employees say

Pay

Hours and flexibility

Workplace

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