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Part Time Call Center Directv Jobs in Texas (NOW HIRING)

prometric

Test Center Administrator (PT)

Dallas, TX · On-site

$13 - $15.75/hr

Vacation AVAILABLE SCHEDULE: * Part Time - Hours Will Vary * Schedule: Site may be open Monday ... Minimum of one year of customer service experience required, in person (call center, retail ...

prometric

Test Center Administrator (PT)

Dallas, TX · On-site

$13 - $15.75/hr

Vacation AVAILABLE SCHEDULE: * Part Time - Hours Will Vary * Schedule: Site may be open Monday ... Minimum of one year of customer service experience required, in person (call center, retail ...

prometric

Test Center Administrator (PT)

Houston, TX

$12.75 - $15.25/hr

Vacation AVAILABLE SCHEDULE: * Part Time - Hours Will Vary * Schedule: Site may be open Monday ... Minimum of one year of customer service experience required, in person (call center, retail ...

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All JobsCall Center Directv JobsPart Time Call Center Directv JobsPart Time Call Center Directv Jobs in Texas

Part Time Call Center Directv information

What is a part time call center agent at DIRECTV?

Part-time call center jobs at DIRECTV involve assisting customers over the phone with inquiries about their television services, billing, technical support, or account management. Employees typically work scheduled shifts that total fewer hours per week than full-time positions, offering flexibility for students or those with other commitments. The role requires good communication skills, problem-solving abilities, and a customer-oriented attitude. Training is usually provided to help employees understand DIRECTV's products and services, as well as company procedures.

What are the most common challenges faced by part time call center agents at DIRECTV, and how are they typically addressed?

Part-time call center agents at DIRECTV often face challenges such as handling high call volumes, meeting performance metrics, and dealing with frustrated customers. To address these, new hires receive comprehensive training on products, customer service protocols, and conflict resolution. Supervisors and team leads are available to provide ongoing support, and regular team meetings offer opportunities to share best practices and discuss solutions to common issues. The company also typically provides scripts and troubleshooting guides to help agents resolve customer concerns efficiently.

What are the key skills and qualifications needed to thrive as a part time call center agent for DIRECTV, and why are they important?

To thrive as a Part Time Call Center Agent for DirecTV, you need strong communication skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and call center phone systems is typically required. Outstanding active listening, patience, and problem-solving abilities help agents provide excellent customer service and resolve issues efficiently. These skills ensure high customer satisfaction, effective issue resolution, and contribute to the overall success of the call center operation.

What is the difference between Part Time Call Center Directv vs Part Time Customer Service Representative?

AspectPart Time Call Center DirectvPart Time Customer Service Representative
CredentialsHigh school diploma, basic technical knowledgeHigh school diploma, communication skills
Work EnvironmentCall center, remote or on-siteCall center, retail, or remote
Industry UsageTelecommunications, cable servicesVarious industries including retail, telecom, and services
Job FocusTechnical support, sales, troubleshooting for DirectvHandling customer inquiries, support, and problem resolution

Both roles involve customer interaction in a call center setting, but Part Time Call Center Directv focuses specifically on supporting and selling Directv services, while Part Time Customer Service Representative covers a broader range of industries and products. The skills and credentials are similar, making them comparable roles in customer support environments.

Is Part Time Call Center DIRECTV a good place to work?

Part Time Call Center roles with DIRECTV typically involve customer service and technical support, often requiring strong communication skills and familiarity with remote work tools. The work environment can vary, with some employees citing flexible schedules and others noting high call volumes and performance expectations. Overall, experiences depend on individual preferences and management, so researching specific locations or teams is recommended.

What are the most commonly searched types of Call Center Directv jobs in Texas?

The most popular types of Call Center Directv jobs in Texas are:

What cities in Texas are hiring for Part Time Call Center Directv jobs?

Cities in Texas with the most Part Time Call Center Directv job openings:

Part Time Call Center Directv jobs near you

Call Center Agent Bilingual-REMOTE

Cerida Investment Corp

El Paso, TX • Remote

Full-time, Part-time

Posted 16 days ago

Job description

Job Type: Full-Time/Part-Time

Hours: M-Sun., Open availability, Various shifts

Salary: $16.00

About AnswerNet

AnswerNet is the brand name for the AnswerNet family of companies, including AnswerNet, Inc., New AnswerNet Inc., Cerida Investment Corp., TPV.com, and Ansercomm, to name a few. Together with our affiliates, AnswerNet operates more than 20 contact centers within the continental United States and Canada. We provide a vast range of services to optimize telephone answering services, appointment setting and confirmation, customer support, third-party verification, sales, lead qualification, market research, and a host of other contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients, and we process over 125 million interactions per year.

Summary of Position:

We are looking for remote customer-oriented service representatives who provide high-level customer service solutions to all customers/clients on a daily basis. Take consistent inbound calls specific to each program or project you are assigned, and outbound calls if necessary, using the tools provided by AnswerNet and the client to properly document all customer interactions, while maintaining a sense of integrity regarding both the company and the customer while adhering to all company policies and procedures.

Job Duties / Responsibilities / Essential Functions:

Typing
Data capture and entry
Customer service
Maintaining a working knowledge of campaign products, services, and promotions

Required Knowledge /Skills / Abilities / Qualifications:

At LEAST one year of actual Call Center experience, working with an automatic dialer and call scripting, is REQUIRED FOR REMOTE CANDIDATES- NO EXCEPTIONS
A clear, professional, and friendly voice
High-Level People Skills, Active Listening Skills, and Strong Communication Skills
Outstanding attendance and punctuality
High School diploma or GED
Basic Computer Skills and computer literacy are a must

Spanish/English Bilingual is required

WAH Requirements:

PC/Laptop with at least Windows 10 (Apple/Mac products, Chromebooks, and tablets are not compatible)
Hard-wired high-speed internet connection (ethernet cable)
USB-connected Headset
Webcam
A quiet dedicated place to work free from distractions including pets and children.