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Assistant Call Center Directv Jobs in Texas (NOW HIRING)

VRC Investigations

Call Center Representative

Denton, TX · On-site

$16 - $17/hr

VRC Investigations is currently expanding our Call Center Research Assistants Unit within our HOSPITAL CANVASS.COM division. Veracity Research Co. Investigations (VRC), is one of the nation's leading ...

VRC Investigations

Call Center Representative

Denton, TX · On-site

$16 - $17/hr

VRC Investigations is currently expanding our Call Center Research Assistants Unit within our HOSPITAL CANVASS.COM division. Veracity Research Co. Investigations (VRC), is one of the nation's leading ...

VRC Investigations

Call Center Representative

Denton, TX · On-site

$16 - $17/hr

VRC Investigations is currently expanding our Call Center Research Assistants Unit within our HOSPITAL CANVASS.COM division. Veracity Research Co. Investigations (VRC), is one of the nation's leading ...

Modaxo - Elovate

Call Center Supervisor

El Paso, TX · On-site

Call Center Supervisor Department Operations / Customer Support Reports To VP, Operations Location ... goals. * Assist with onboarding and training of new hires. * Escalate performance, attendance, or ...

Modaxo - Elovate

Call Center Supervisor

El Paso, TX

Call Center Supervisor Department Operations / Customer Support Reports To VP, Operations Location ... goals. * Assist with onboarding and training of new hires. * Escalate performance, attendance, or ...

Biz Voice Boost

Call Center Agent

Austin, TX · On-site

$14.75 - $19.50/hr

Call Center Agent Location: Austin, TX Job Type: Full-time Job Summary: We are seeking a dedicated ... Provide accurate information about products, services, and company policies to customers. * Assist ...

Midland Health

Call Center Operator

Midland, TX · On-site

The primary responsibility of the Call Center Operator is to provide the highest quality of ... Calls patients and assist with meal ordering. * Ensures all patient meal orders are compliant with ...

Midland Health

Call Center Operator

Midland, TX · On-site

The primary responsibility of the Call Center Operator is to provide the highest quality of ... Calls patients and assist with meal ordering. * Ensures all patient meal orders are compliant with ...

Midland Health

Call Center Operator

Midland, TX · On-site

The primary responsibility of the Call Center Operator is to provide the highest quality of ... Calls patients and assist with meal ordering. * Ensures all patient meal orders are compliant with ...

US Heart and Vascular

Call Center Representative

Granbury, TX · On-site

$13.50 - $17/hr

US Heart and Vascular is in need of a full time Call Center Representative to join our team at Fort ... Medical Assistant Certification is preferred but not required. About Granbury, TX: Granbury offers ...

bestway

Call Center Supervisor

Richardson, TX

$18 - $20/hr

... assist in their retention and career progression. This position also provides sales support to ... Additionally, the Call Center Supervisor assists customers with service opportunities and credit ...

Talent Haven HR

Call Center Representative

Houston, TX

$15.25 - $19/hr

Job Summary We are seeking a professional and customer-focused Call Center Representative to ... Handle inbound and outbound customer calls professionally. * Assist customers with questions ...

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All JobsCall Center Directv JobsAssistant Call Center Directv JobsAssistant Call Center Directv Jobs in Texas

Assistant Call Center Directv information

What is the difference between Assistant Call Center Directv vs Customer Service Representative?

AspectAssistant Call Center DirectvCustomer Service Representative
Primary RoleAssist customers with Directv services, troubleshoot issues, and provide product informationHandle customer inquiries across various industries, resolve issues, and provide support
Required SkillsKnowledge of Directv products, communication skills, problem-solvingStrong communication, problem-solving, and product knowledge relevant to industry
Work EnvironmentCall center setting, focused on Directv servicesCall centers or customer support centers across multiple industries
CertificationsTypically none required, but product-specific trainingGenerally none, but industry-specific certifications may help

While both roles involve customer support via phone or online, the Assistant Call Center Directv specializes in supporting Directv services and products, whereas the Customer Service Representative may work across various industries. The Assistant Call Center Directv role often requires specific product knowledge related to Directv, making it more specialized.

What are the most commonly searched types of Call Center Directv jobs in Texas? The most popular types of Call Center Directv jobs in Texas are:
What cities in Texas are hiring for Assistant Call Center Directv jobs? Cities in Texas with the most Assistant Call Center Directv job openings:
Assistant Call Center Directv jobs near you

Call Center Representative

City of Corpus Christi

Corpus Christi, TX • On-site

$15.50 - $19.25/hr

Full-time

This job post has expired today. Applications are no longer accepted.

City Of Corpus Christi rating

7.7

Company rating: 7.7 out of 10

Based on 31 frontline employees who took The Breakroom Quiz

480th of 842 rated public administrative organizations

Job description

Overview
Provides assistance to City customers. Resolves customer inquiries by issuing work orders into 6 work order management systems: performs extensive research of work orders and the City's billing system, analyses and responds to service requests for various City departments and provides information to all City services. Receives high volume of inbound calls through an automated call distribution system. May be asked to perform other duties as assigned.
Responsibilities
• Customer Call Center Representatives receive a high volume of calls through an automated call distribution system
• If a caller is needing to speak to other City departments that are not handled within the call center, the Call Center Representative will transfer the caller to the appropriate City department or Government/Local agency
• Using the information provided from the caller, the Call Center Representative will create the appropriate work order
• Also, the Call Center Representative will issue a work order to fulfill the citizen's request that is received by online or mobile app
• Call Center Representative will utilize Microsoft Outlook to receive emails that include useful information that is used to assist citizens' concerns/complaints
• They will also send out emails to leadership regarding the citizens' issues
• Call Center Representatives respond to online or mobile application inquires sent by citizens
• After the Call Center Representative creates the appropriate work order, based on the priority and type of work order, the Call Center Representative will need to contact the Water, Wastewater, Gas dispatchers, Traffic Engineering on-call technician, Signs & Marketing technician, Utility Field Services Dispatcher, Solid Waste, Storm Water, and Parks and Recreation Department
• The Call Center Representative will utilize Salesforce to assist with concerns or complaints using the Live Agent Chat service and create the appropriate work orders when needed
• The Call Center Representative will also relay any information the citizen requires regarding city events or services offered
• May be asked to perform other duties as assigned
Position Type and Typical Hours of Work
  • Non Exempt - Full-Time
  • Flexibility to work evenings, weekends, and holidays is a schedule requirement
  • In the event of an emergency, employees are required to work to provide for the safety and well-being of the public, including the delivery and restoration of vital services

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified in this position. This job description is subject to change as the needs and requirements of the job change.
Qualifications
• High School Diploma / GED
• Six (6) months to one (1) year of experience
Required
• A valid driver's license is required; successful out-of-state candidates must be able to obtain a valid Texas driver's license within 90 days of hire
Employment Testing
Employment is contingent on passing any post-offer pre-employment screening as listed below:
• Criminal Background Check: Yes
• Motor Vehicle Record Check: Yes
• Drug Screening: Yes
• Physical Exam: Yes
Basis of Rating
A recruitment consultant will evaluate all applications against the posted qualifications and may request additional information. The city may also conduct additional skill assessment tests, in addition to the panel interview.
Supplemental Information
• Any position that lists a minimum qualification for education level and/or license/certification will require the applicant to provide proof of documentation if selected for hire into the position with the City of Corpus Christi.
The City of Corpus is an Equal Opportunity Employer and complies with the Americans with Disabilities Act and Uniformed Services Employment and Reemployment Rights Act (USERRA). If you require an accommodation in order to apply for a position, please request assistance from the Human Resources Department.

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