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Assistant Call Center Directv Jobs in Texas (NOW HIRING)

bestway

Call Center Supervisor

Richardson, TX

$18 - $20/hr

... assist in their retention and career progression. This position also provides sales support to ... Additionally, the Call Center Supervisor assists customers with service opportunities and credit ...

Bestway Rental, Inc.

Call Center Supervisor

Richardson, TX · On-site

$18 - $20/hr

... assist in their retention and career progression. This position also provides sales support to ... Additionally, the Call Center Supervisor assists customers with service opportunities and credit ...

BCForward

Call Center Representative

Austin, TX · On-site

$20/hr

BCforward is currently seeking a highly motivated Call Center Representative - Austin TX 78727 Job ... · Assist with problem resolution and escalate complex issues as needed. · Perform additional ...

The Physicians Centre Hospital

Call Center Rep

Bryan, TX

$13.50 - $16.75/hr

Responsible for keeping the call center area clean, organized, and of a professional appearance ... Be a team player and assist with other tasks during downtime * Protects patient confidentiality by ...

Bocatti Experience

Call Center Agent

San Antonio, TX · On-site

$16 - $26/hr

Make outbound calls for booking confirmations, follow-ups, and client support * Assist customers ... Previous call center, customer service, or administrative experience preferred * Strong verbal ...

The Physicians Centre Hospital

Call Center Rep

Bryan, TX · On-site

$13.50 - $16.75/hr

Responsible for keeping the call center area clean, organized, and of a professional appearance ... Be a team player and assist with other tasks during downtime * Protects patient confidentiality by ...

The Physicians Centre Hospital

Call Center Rep

Bryan, TX · On-site

$14.75 - $18.50/hr

Responsible for keeping the call center area clean, organized, and of a professional appearance ... Be a team player and assist with other tasks during downtime * Protects patient confidentiality by ...

DHR Health

Call Center Representative, Call Center

Edinburg, TX · On-site

$11.50 - $14.50/hr

The Call Center Representative in the Division of Patient Administration is a key member of the ... Yes Kneeling Yes Must be able to assist other employees with lifting more than 20 lbs. Yes Walking ...

DHR Health

Call Center Representative, Call Center

Edinburg, TX · On-site

$11.50 - $14.50/hr

The Call Center Representative in the Division of Patient Administration is a key member of the ... Yes Kneeling Yes Must be able to assist other employees with lifting more than 20 lbs. Yes Walking ...

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Showing results 21-40

All JobsCall Center Directv JobsAssistant Call Center Directv JobsAssistant Call Center Directv Jobs in Texas

Assistant Call Center Directv information

What is the difference between Assistant Call Center Directv vs Customer Service Representative?

AspectAssistant Call Center DirectvCustomer Service Representative
Primary RoleAssist customers with Directv services, troubleshoot issues, and provide product informationHandle customer inquiries across various industries, resolve issues, and provide support
Required SkillsKnowledge of Directv products, communication skills, problem-solvingStrong communication, problem-solving, and product knowledge relevant to industry
Work EnvironmentCall center setting, focused on Directv servicesCall centers or customer support centers across multiple industries
CertificationsTypically none required, but product-specific trainingGenerally none, but industry-specific certifications may help

While both roles involve customer support via phone or online, the Assistant Call Center Directv specializes in supporting Directv services and products, whereas the Customer Service Representative may work across various industries. The Assistant Call Center Directv role often requires specific product knowledge related to Directv, making it more specialized.

What are the most commonly searched types of Call Center Directv jobs in Texas? The most popular types of Call Center Directv jobs in Texas are:
What cities in Texas are hiring for Assistant Call Center Directv jobs? Cities in Texas with the most Assistant Call Center Directv job openings:
Assistant Call Center Directv jobs near you

Call Center Supervisor

bestway

Richardson, TX

$18 - $20/hr

Full-time

Re-posted 22 days ago

Job description

Summary / Objective

The Call Center Supervisor plays a critical role in Bestway’s culture of caring for our coworkers by supervising the Call Center team in making Culture Calls to new coworkers and ensuring they are off to a great start, which will assist in their retention and career progression. This position also provides sales support to queries on the Bestway website and assisting customers in their selection of products. Additionally, the Call Center Supervisor assists customers with service opportunities and credit reporting issues providing assistance that enhances their Bestway experience, and assists in operational integrity by working charged-off accounts of stores with excessive charge-offs.

 

Essential Functions

  • Conducts Culture Calls with a positive attitude and an inquisitive mindset to support team members in accomplishing career goals.
  • Documents Culture Calls in Sales Outlook promptly and communicates the results to the appropriate DM and RVP and to the President’s Executive Assistant.
  • Able to direct team members and customers to the appropriate resources.
  • Responsible for maintaining, organizing and protecting all company documents regarding Culture Calls, training and charge-offs.
  • Able to look-up coworkers in the LMS to reset passwords, check on training progress in each coworker’s transcript and assign training when requested.
  • Provide customers inquiring on Bestway’s website with product information, calculate payments and terms, able to take and verify a rental order, and get it to the appropriate store for delivery
  • Able to look-up and create customer information in the High Touch system.
  • Able to handle customer opportunities and direct to the appropriate individual for handling.
  • Provides assistance to customer inquiring about Bestway’s credit reporting.
  • Competent in explaining Bestway’s program, key components of the rental agreement, utilization of the 4 Key Principles of Customer Interaction, and Bestway’s sales program.
  • Work charged-off accounts of stores with excessive charge-offs.
  • Represent Bestway Bring It Values in all interactions and act as a Bestway Ambassador.
  • Assist with other corporate projects as needed or assigned.

Competencies

  • Outstanding customer service  and interpersonal skills

  • Highly organized and detail-oriented

  • Excellent listening skills and the ability to ask probing questions, understand concerns, and overcome objections

  • Good verbal and written communication skills

  • Positive and outgoing with an upbeat personality

  • Able to work independently with minimum guidance

  • Capable of supervising and scheduling the work of others

  • Dependable

  • Focuses on new technologies and stays Current with industry information

  • Ability to thrive in a fast-paced environment with change

  • Must be able to prioritize efficiently and effectively

  • Experience in the retail industry sector with related RTO industry a plus

  • Able to type 25+ wpm

  • Competent in using Microsoft Office Suite

Work Environment

This job operates in a professional office environment.  This role routinely uses standard office equipment such as computers, phones, photocopiers, fax machines, and scanners.

Position Type / Expected Hours of Work

This is a full-time position.  Days and hours of work are Monday through Friday,

8:00 a.m. to 5 p.m. unless flex schedule is requested per Company standard.

Hourly Pay Scale

The hourly range for this position is $18.00 per hour - $20.00 per hour depending on experience.

The Call Center Supervisor is required to embrace and represent the Bestway’s Bring It Values!

  • Caring

  • Integrity

  • Servant Leadership

  • Ownership

  • Fun

Apply