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Part Time Call Center Directv Jobs in Texas (NOW HIRING)

Call Center Agent

Dallas, TX · On-site +1

$14.75 - $19.50/hr

We offer flexible scheduling with both full-time and part-time positions available. To be ... Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and ...

Call Center Representative

Katy, TX · On-site

$14.75 - $18.25/hr

Job Type Part-time, Temporary Description Pyek Group is seeking to hire talented and motivated ... Use effective problem-solving skills to help customers resolve issues on the first call as quickly ...

Job Type: Full-Time and Part-Time Work Location: WAH Hours:- 11 AM - 7 PM Flexible Salary: $12.75 ... call center is preferred. ● Ability to commit to working a minimum of 20 hours per week. ● ...

Showing results 21-40

Part Time Call Center Directv information

What is a part time call center agent at DIRECTV?

Part-time call center jobs at DIRECTV involve assisting customers over the phone with inquiries about their television services, billing, technical support, or account management. Employees typically work scheduled shifts that total fewer hours per week than full-time positions, offering flexibility for students or those with other commitments. The role requires good communication skills, problem-solving abilities, and a customer-oriented attitude. Training is usually provided to help employees understand DIRECTV's products and services, as well as company procedures.

What are the most common challenges faced by part time call center agents at DIRECTV, and how are they typically addressed?

Part-time call center agents at DIRECTV often face challenges such as handling high call volumes, meeting performance metrics, and dealing with frustrated customers. To address these, new hires receive comprehensive training on products, customer service protocols, and conflict resolution. Supervisors and team leads are available to provide ongoing support, and regular team meetings offer opportunities to share best practices and discuss solutions to common issues. The company also typically provides scripts and troubleshooting guides to help agents resolve customer concerns efficiently.

What are the key skills and qualifications needed to thrive as a part time call center agent for DIRECTV, and why are they important?

To thrive as a Part Time Call Center Agent for DirecTV, you need strong communication skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and call center phone systems is typically required. Outstanding active listening, patience, and problem-solving abilities help agents provide excellent customer service and resolve issues efficiently. These skills ensure high customer satisfaction, effective issue resolution, and contribute to the overall success of the call center operation.

What is the difference between Part Time Call Center Directv vs Part Time Customer Service Representative?

AspectPart Time Call Center DirectvPart Time Customer Service Representative
CredentialsHigh school diploma, basic technical knowledgeHigh school diploma, communication skills
Work EnvironmentCall center, remote or on-siteCall center, retail, or remote
Industry UsageTelecommunications, cable servicesVarious industries including retail, telecom, and services
Job FocusTechnical support, sales, troubleshooting for DirectvHandling customer inquiries, support, and problem resolution

Both roles involve customer interaction in a call center setting, but Part Time Call Center Directv focuses specifically on supporting and selling Directv services, while Part Time Customer Service Representative covers a broader range of industries and products. The skills and credentials are similar, making them comparable roles in customer support environments.

Is Part Time Call Center DIRECTV a good place to work?

Part Time Call Center roles with DIRECTV typically involve customer service and technical support, often requiring strong communication skills and familiarity with remote work tools. The work environment can vary, with some employees citing flexible schedules and others noting high call volumes and performance expectations. Overall, experiences depend on individual preferences and management, so researching specific locations or teams is recommended.

What are the most commonly searched types of Call Center Directv jobs in Texas?

The most popular types of Call Center Directv jobs in Texas are:

What cities in Texas are hiring for Part Time Call Center Directv jobs?

Cities in Texas with the most Part Time Call Center Directv job openings:

Call Center Representative (Part-time)

Security Service FCU

San Antonio, TX

$14.50 - $18/hr

Part-time

Posted 2 days ago

New


Job description

Promotes SSFCU products and services to existing and potential members while providing outstanding service through all contact channels. Offers guidance and support to foster a long term, full service relationship, and follows Member Contact Center standards, processes, established policies, and procedures when processing various transactions and inquiry requests. Provides support to MCC agents with escalated member situations, ensuring the best possible solution for the member and the credit union is achieved.

Provide a high level of service to our members by providing consistent, friendly, personalized service to each caller. Demonstrates solid knowledge in Officer Level Skills as well as proficiency in the Assist and Escalation skills. Thoroughly and consistently processes member transactions/requests in an efficient and accurate manner within all established processes and procedures while following all applicable regulations and making exceptions when appropriate.

Supports SSFCU's vision to expand and build member relationships in possessing advanced knowledge of SSFCU products and services. Recommends products and services that align with member needs and enhance the member experience, contributing to our growth and profitability. Consistently demonstrates a business owner mentality and actively engaging in and fostering a teamwork environment.

Provides suggestions for improvement and performs leadership functions. Proactively leads, teaches, and mentors fellow peers. Demonstrates empowerment through confidence and a strong ability to make decisions, balancing the best interest of our membership and credit union.

Completes any other job related duties needed to help drive to our Vision, fulfill our Purpose, and abide by our Organization's Values.High school diploma or equivalent. Minimum of three (3) years of call center or financial institution or comparable experience in cash handling, customer service, or sales. Supports SSFCU's vision to expand and build member relationships with a thorough level of knowledge of SSFCU products and services

Recommends products and services to enhance the member experience that will contribute to our growth and profitability. Demonstrates a positive, professional and business owner mentality. Actively engages and participates in a teamwork environment.

Demonstrates increasing levels of empowerment through confidence and decision making with less dependence on Supervisors for solutions that balance the interest of our membership and the credit union. High level of interpersonal skills, including excellent verbal communication skills, a clear speaking voice, and good writing skills. Able to operate a personal computer and good knowledge of Word, Excel, and Internet.

Assumes and develops Officer level skills and increases knowledge in order to foster professional growth and additional responsibilities.