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Part Time Call Center Directv Jobs in Temple, TX

Aspen Dental

Associate Dentist

Waco, TX

$150K - $240K/yr

... for part-time roles) * Back-end support to allow you more time to focus on your patients:finance, IT, marketing, billing, HR, call center, learning and development, plus so much more *Source: ADA ...

Aspen Dental

Associate Dentist

Waco, TX · On-site

$150K - $240K/yr

... for part-time roles) * Back-end support to allow you more time to focus on your patients: finance, IT, marketing, billing, HR, call center, learning and development, plus so much more *Source: ADA ...

Aspen Dental

Dentist- DDS/DMD

Killeen, TX

... for part-time roles)  * Back-end support to allow you more time to focus on your patients: finance, IT, marketing, billing, HR, call center, learning and development, plus so much more   

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Part Time Call Center Directv information

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How much do part time call center directv jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for part time call center directv in Temple, TX is $16.77, according to ZipRecruiter salary data. Most workers in this role earn between $13.85 and $17.88 per hour, depending on experience, location, and employer.

What is a part time call center agent at DIRECTV?

Part-time call center jobs at DIRECTV involve assisting customers over the phone with inquiries about their television services, billing, technical support, or account management. Employees typically work scheduled shifts that total fewer hours per week than full-time positions, offering flexibility for students or those with other commitments. The role requires good communication skills, problem-solving abilities, and a customer-oriented attitude. Training is usually provided to help employees understand DIRECTV's products and services, as well as company procedures.

What are the most common challenges faced by part time call center agents at DIRECTV, and how are they typically addressed?

Part-time call center agents at DIRECTV often face challenges such as handling high call volumes, meeting performance metrics, and dealing with frustrated customers. To address these, new hires receive comprehensive training on products, customer service protocols, and conflict resolution. Supervisors and team leads are available to provide ongoing support, and regular team meetings offer opportunities to share best practices and discuss solutions to common issues. The company also typically provides scripts and troubleshooting guides to help agents resolve customer concerns efficiently.

What are the key skills and qualifications needed to thrive as a part time call center agent for DIRECTV, and why are they important?

To thrive as a Part Time Call Center Agent for DirecTV, you need strong communication skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and call center phone systems is typically required. Outstanding active listening, patience, and problem-solving abilities help agents provide excellent customer service and resolve issues efficiently. These skills ensure high customer satisfaction, effective issue resolution, and contribute to the overall success of the call center operation.

What is the difference between Part Time Call Center Directv vs Part Time Customer Service Representative?

AspectPart Time Call Center DirectvPart Time Customer Service Representative
CredentialsHigh school diploma, basic technical knowledgeHigh school diploma, communication skills
Work EnvironmentCall center, remote or on-siteCall center, retail, or remote
Industry UsageTelecommunications, cable servicesVarious industries including retail, telecom, and services
Job FocusTechnical support, sales, troubleshooting for DirectvHandling customer inquiries, support, and problem resolution

Both roles involve customer interaction in a call center setting, but Part Time Call Center Directv focuses specifically on supporting and selling Directv services, while Part Time Customer Service Representative covers a broader range of industries and products. The skills and credentials are similar, making them comparable roles in customer support environments.

Is Part Time Call Center DIRECTV a good place to work?

Part Time Call Center roles with DIRECTV typically involve customer service and technical support, often requiring strong communication skills and familiarity with remote work tools. The work environment can vary, with some employees citing flexible schedules and others noting high call volumes and performance expectations. Overall, experiences depend on individual preferences and management, so researching specific locations or teams is recommended.

What are the most commonly searched types of Call Center Directv jobs in Temple, TX?

The most popular types of Call Center Directv jobs in Temple, TX are:

What cities near Temple, TX are hiring for Part Time Call Center Directv jobs?

Cities near Temple, TX with the most Part Time Call Center Directv job openings:

Part Time Call Center Directv jobs near you

Call Center Agent Job Openings (Part-Time)

MCI Careers

Killeen, TX

$14/hr

Part-time

Posted yesterday

New

Job description

Overview

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

We are looking for Call Center Agents to support inbound and outbound customer service and sales projects for a wide variety of clients. In this role, you will handle inbound inquiries, make outbound calls to existing customers to assist with customer service questions, and up-sell customers on new products and services. There are a wide variety of project openings on government programs as well as some of the most recognizable brands in the world. Candidates should be natural problem solvers who continuously strive to provide excellent customer service and extraordinary customer satisfaction.

This is a great opportunity for you to start your career with our growing team, and with our industry-leading training, you are sure to grow. We offer many advancement opportunities, including Supervisor, Trainer and Operations Management.

To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.


Responsibilities

Key Responsibilities:

  • Handle inbound and outbound contacts in a courteous, timely, and professional manner
  • Ensure first call resolution through problems solving and effective call handling
  • Research systems to find missing information as applicable; coordinate with other departments to resolve issues when needed
  • Accurately document and process customer claims in appropriate systems
  • Lead fact-finding discussions to determine the best options for the customer
  • Utilize knowledge base and training to accurately answer customer questions while following all required scripts, policies, and procedures
  • Comply with requirements surrounding confidential information and personal information
  • Escalate customer issues to the appropriate staff and managerial for resolution as needed
  • Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes
  • Adhere to all attendance and work schedule requirements

Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

  • Must be 18 years of age or older
  • High school diploma or equivalent
  • Excellent organizational, written, and oral communication skills
  • The ability to type swiftly and accurately (20+ words a minute)
  • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
  • Basic understanding of Windows operating system
  • Highly reliable with the ability to maintain regular attendance and punctuality
  • The ability to evaluate, troubleshoot, and follow-up on customer issues
  • An aptitude for conflict resolution, problem-solving, and negotiation
  • Must be customer service oriented (empathetic, responsive, patient, and conscientious)
  • Ability to multi-task, stay focused, and self-manage
  • Strong team orientation and customer focus
  • The ability to thrive in a fast-paced environment where change and ambiguity prevalent
  • Excellent interpersonal skills and the ability to build relationships with your team and customers
MCI Careers logo

About MCI Careers

Sourced by ZipRecruiter

MCI Careers is a noted global leader in the Business Process Outsourcing (BPO) industry located in Ashburn, VA, US. Recognized for delivering robust customer engagement services, tech integrations, and consulting, they serve numerous world-class brands and governmental bodies. MCI Careers was established in 2009 by Anthony Marlowe following the purchase of his prior BPO company which boasted over 3,200 employees. The company has set a mission to provide opportunities for people who seek continuous improvement and personal growth through their professional journey.

Industry

Computer and electronic product manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Ashburn, VA, US

Social media

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